SUMMARY:

• Organizational Communications Management degreed and industry certified project management professional with internal and external corporate communications, public relations, strategy, customer relationship management, Agile, Scrum, and PMI project management methodology expertise.
• Creative problem solver who establishes new ideas, improves processes, and develops projects to completion and within scope - despite obstacles.
• Highly accomplished change manager with strong strategy and communications experience.
• Full (SDLC) Software Development Lifecycle scrum master who coordinates sprints, plans meetings, hosts daily scrums, manages retrospectives, and performs continuous improvement coaching.
• Remote international matrix team member and project management lead, who helps launch new products, build brand awareness, generate new sales leads, and identify new opportunities to penetrate target markets.
• Content manage non-profit social media campaign on 5 mediums increasing engagement 250%.
• Plan quarterly calendar, monitor success, and report analytics

CORE COMPETENCIES:

• Information Technology
• Communications
• Budget Management
• Agile/Scrum Management
• PMI Management
• Problem Solving
• Strategic Planning
• Project Management
• Customer Relationship Management
• Digital Marketing
• Event Management
• Content Creation
• International Relations
• Public Speaking
• Market Research
• Cross-Functional Team Leadership
• SEO & Analytics certified
• Marketing Automation

TECHNICAL SKILLS:

Inbound Marketing: Hubspot, SEO

Presentations: Prezi, SlideShare, PowerPoint

Public Relations: Vocus Press Releases, HARO

Copywriting: Published internal/external, B2B/B2C

Computer Equipment: PC, Mac

Customer Relationship Manager: CRM Dynamics, SalesLogix, Salesforce, Eloqua

Project Management: Microsoft Project, Smartsheet, Workzone, Confidential Agile Manager, JIRA, Confidential Agile Manager, Asana, Trello, Podio, and Apollo

Social Media: Facebook, LinkedIn, Twitter, Pinterest, Instagram, Google Plus, Hootsuite, AMA Social Media Certified

Email: Microsoft Outlook, Constant Contact

Data Mgt: Dropbox, SharePoint, BaseCamp

Webinar: On24 Webinars, Go to Meeting

Word Processing Software: Microsoft Word

Ecommerce: 1Shopping Cart Ecommerce, Amazon, Eventbrite

Website: Go Daddy, Adobe Contribute, Intranet

Data Entry: Microsoft Access, Microsoft Excel

Graphic Design: Adobe InDesign Certified

Events: Meet Up, Planning, Splashthat

Analytics: Google Adwords, Bing SEO Certification, Power BI

Advertising: Google Adsense

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Sr. IT Project Manager & Scrum Master

Responsibilities:

• Successfully manage 60 member international remote matrix team in tech release of 51 application installations, defect maintenance, and updates on time and within scope throughout the project lifecycle (requirements, scope & analysis, design & construction, testing, validation) over 6 months
• Implement Agile best practicing coordinating scope, inventory, and user story creation, as well as scheduling sprints, mid-sprint demos, final demos, SIT, UAT (user acceptance testing), and validations
• Account Manager; liaison between the business owners and IT development team to assure all requirements are clearly defined and written signed off is received
• Release Manager coordinating the inventory is completed, end-to-end testing schedule is executed, that all appropriate parties attend testing, and sign off received
• Change Manager who mitigated risks, offered foresight to proactively prevent issues, and maintained log of documented changes
• Agile Methodology project managed to strategically align people with clearly defines and prioritized goals, effectively track progress for reporting purposes, and preparing presentations to provide weekly status updates for executives and stakeholders

Confidential

Sr. Digital Marketing Project Manager

Responsibilities:

• Manage 15 member international team in the rebranding of Confidential Enterprises and establishment of Confidential Inc. organization
• Create timelines, manage scope, monitor budgets, instruct staff, account manage, prepare documentation, lead meetings, problem solve, account manage and client liaison, compile reporting, train & develop software implementation/ SaaS/ Web/ Mobile projects
• Partner with Executive Team to market research, market segment, lead gen, create and execute departmental processes, create Statements of Work, Work Breakdown Structures, & Project Outlines
• Campaign Manager of hundreds of emails and resourceful problem solver with creative, yet strategic and analytical solutions
• Asset Inventory Management of all Confidential Inc America and Confidential campaign, latest drafts, progress, and weekly updates
• Conduct testing; verify links, landing pages, translations, brand compliance, legal compliance, subject-line and content A/B testing
• Translate complex technical SDLC requirements (Java, XML, JSON, iOS, SQL, HTML, ISS,SSL, Linux) into simplified visual flowcharts (Visio & PowerPoint)
• Subject Matter Expert with MSPS and Power BI to change manage applications during Confidential M&A (Seattle) project

Confidential, Katy, TX

Agile Project Manager & Scrum Master

Responsibilities:

• Define and develop Agile projects including team recruitment, comprehension of the project vision statement, develop work breakdown structures, flowcharts, confirm defined epics, and establish sprint planning while time-boxing.
• Train and educate teams on the SCRUM process for lean and effective implementation of the critical path
• Quarterly project plan with foresight and agile continuous change management; a thought leader with empirical process control practice
• Communicate and lead teams, product owners, stakeholders, and executives with transparency assuring timely execution within budget
• Conduct collaborative daily stand-ups; tracking progress, encouraging accountability, maintaining a product backlog, and timely user story status. Practice the INVEST model for PBI (Product Backlog Items)
• Remote Scrum Master- organized coordinator and servant leader who exercises good stewardship, removed team obstacles, and motivates
• Release Manager; team recruitment, cross-team relations, scheduling, deployment coordination, document control, and time manager
• Project Management software SME subject matter expert ( Agile Manager, Smartsheet, Microsoft Project, Power BI, Harvest, Sharepoint) Create and deploy strategic cross-functional, plans, presentations, file management, gnatt charts, status reports, timelines, and hours logs
• Change Manager improving processes, resolving conflicts, removing obstacles, anticipating needs, prioritizing despite ambiguity, researching, time managing, aligning resources, reducing constraints, reporting progress to stakeholders, team, and product owners
• Goal-driven, task manager with positive coaching style and feedback implementation. Strongly practice the PDSA / PDCA methodology
• Travel as needed for cross-city on-site face-to-face planning, releases, and retrospectives; plan, schedule, budget, present, lead team

Confidential, Houston Chronicle

Marketing Coordinating Assistant & Contractor

Responsibilities:

• Support and lead events, project planning, advertising campaigns, production assist, B2B marketing
• Administrative support: notes, calendar management, creative conception, collateral and rebranding

Confidential, Denver Cherry Creek-

Executive Assistant

Responsibilities:

• Branch Marketing & Operations Manager, Project Manager

Confidential, Denver Cherry Creek

Brand Manager

Responsibilities:

• Trainer, Product Owner, Buyer, Events Planner