Program Manager Resume
SUMMARY:
- Senior Project/Program Manager with expertise in directing mission critical IT software development and operations projects with nation - wide, inter-agency, and public impact.
- Successfully teams with client business executives, managers and stakeholders to develop strategy, frameworks, and IT solutions for major business challenges and legislative mandates across multiple agencies.
- Works closely with client governance, architecture and infrastructure teams to ensure congruence with agency planning and technical framework.
- Project/Program Management
- Leadership Initiative
- Budget/Profit and Loss Accountability
- Risk Management
- Contracts Administration
- IT Service Management
- Vendor relations
- Business Growth/Proposals
- Capture Management
- Process Improvement
- Business/Legislative Impact Analysis
- Transition Management
- IT and EA Governance
AREAS OF EXPERTISE:
Project/Program Management: Led stand-up and transition, drove success and continually improved process and business relations on multiple concurrent projects leading cross-functional teams ( 20-150 person). Met or exceeded budget and schedule targets. Achieved program efficiencies and targeted client cost savings on government agency programs of sizes ranging from 7M-$400M.
Project/Program Turnaround: Transitioned projects and programs providing software maintenance and operations, business analytics and financial modeling. Reversed negative performance, contractual, and financial issues, improved annual government contract and GAO ratings, and increased software release success rate to over 90%.
IT Strategy and Implementation: Oversaw projects on critical strategy, impact analyses, and on-time solution delivery on portfolio of software systems, databases and new datamarts for major business and regulatory legislation. Led changes optimizing compliance with IT Governance, Enterprise Architecture and Data Management objectives.
TECHNICAL SKILLS:
Wide range of software, database, and server tools including J2EE/Java, MS, Oracle, PeopleSoft, SYBASE, SAP - Business Objects, JIRA, RATIONAL, Sharepoint, numerous Database Management and tools technologies.
PROFESSIONAL EXPERIENCE:
Confidential
Program Manager
Responsibilities:
- Led multiple projects as part of Agile transformation, delivering system providing new customer financing products, and evaluation, selection, and approval of Wire Transfer software.
Confidential, Reston, Virginia
Program Manager
Responsibilities:
- Hired to Lead Consulting and PMO Services project to turnaround project charged with creating and improving PMO practices, improvements and value.
- Within 6 months, corrected problem project and aligned PMO Roadmap with specific initiatives and projects designed to establish/enhance key capabilities of benefit to stakeholders.
- Received client Senior management, PMO, and Software Application Senior Managers positive review and approvals on new PMO Strategy, Roadmap and related initiatives.
- Increased profit from zero to over 7%.
Confidential, Reston, Virginia
Program Manager, Special Projects Manager
Responsibilities:
- Established project and programs and improvements for system planning, development, maintenance, operations, analytics, and financial modeling.
- Promoted to Group Manager for multiple programs.
- Completed turnaround of Confidential $4M annual project portfolio supporting analytics for projected failed bank assets with contractual, financial, and GAO issues, achieving a “Very Good” recent ratings.
- Led team of software development, maintenance, and operations, driving portfolio-wide improvements for the federal client Oversaw 100 person team, creating risk-management guidelines, quality management processes, and on-time delivery gains, rising to over 90% ongoing project success rate. Introduced Agile and hybrid methodologies to increase visibility and client involvement.
Confidential, Mclean, Virginia
Senior Associate
Responsibilities:
- As senior manager and program manager, led IT contracts and contract transitions for Development, Maintenance, Operations, Strategy, and IT Governance. Major Clients included Confidential, GSA, Confidential, Census, and IRS.
Confidential
Program Improvement and PMO support
Responsibilities:
- Led PMO and process improvement analysis of program and project structure for major nation-wide fraud detection system.
- Established first enterprise IT Governance, Enterprise Architecture, and Innovation Strategies, charters, and implementation planning for the Confidential .
Risk Management
Confidential
Responsibilities:
- Directed and built Risk Management Program for System development, enhancement and operations and enterprise architecture contract of 80+ people.
- Established first IT Executive Risk Reviews for Confidential .
Confidential
Project Manager
Responsibilities:
- SME and lead for successful transition-in, stabilization, and operations of development, maintenance and support.
- Lead role on capture efforts through due diligence and stand-up of large applications, database, EA managed services program (250+ staff).
- Accelerated transition, and established program improvement team, saving dollars, time, and addressing client objectives early.
Rising Project Manager
Confidential
Responsibilities:
- Oversaw software system development, and operations solutions related to major banking industry legislation with industry and public-facing impacts.
- Implemented program RUP SDLC, CMMI process improvements, and measurements.
- Transitioned over 100 applications in less than 4 months, increased customer satisfaction and decreased operating cost 10% year over year.
Confidential, Arlington, VA
Supervisory IT Specialist
Responsibilities:
- Managed key IT projects and programs for software delivery, operations, data integration, and Big Data.
- Delivered first industry integration of financial entities into single connected blueprint and data warehouse.
- Manager major enterprise, inter-agency, and public-facing large scale systems and operations.
