Resume Reporting Manager II Greensboro, NC - Hire IT People

TECHNICAL SKILLS:

Leadership: Technical Manager (14 years), leadership classes, communication classes, project management

Instruction: Previous Adjunct Instructor; Cognos 8 and 10 report and query development; Developed and mentored junior members

Programming Languages: SQL, TSQL, Visual Studio .NET, C#, VB, ASP, JavaScript

Databases: SQL Server, Oracle, DB2, Teradata

Modeling/Reporting: Cognos Report Studio and Analysis Studio, SSRS, Tableau, SAS, MicroStrategy

Applications: Source Safe, MS Office, MS Project, Dreamweaver oo Mainframe JCL, EasytrievePROFESSIONAL EXPERIENCE:

Confidential, Greensboro, NC

Reporting Manager II

Responsibilities:

Reported directly to an Executive leader as a manager to multiple teams.
Instrumental in the hiring, firing and quarterly performance reviews of the teams.
Developed overall staff in regards to training, coaching and mentorship.
Supported Fraud, Claims and Customer business partners with data and business analysis.
Continued to develop Cognos, Tableau and MicroStrategy automated reporting to fulfill business requirements.
Supported customer experience surveys, high merchant analysis and recently Equifax market analysis projects.
Developed SQL stored procedures, tables and jobs to create reporting processes.
Created processes that pull data from Teradata or DB2 to fulfill reporting requests.
Provided expertise in major projects to assist business with making decisions.
Managed the projects from start to completion for the team.
Determine the resources and resource hours to complete the projects in the pipeline.
Provided timelines of project start and completion.
Provided project updates to upper management within Reporting, Fraud and Claims.

VP - Technical Delivery Manager

Confidential

Responsibilities:

Managed the application development and business intelligence teams (greater than 20 associates).
Provided technical expertise, business acumen to the team and Cognos administration support
Developed .NET C# web applications for various areas of Card Services.
Developed SQL stored procedures and tables for these web applications.
Managed the projects from start to completion for the team.
Determine the resources and resource hours to complete the projects in the pipeline.
Provided timelines of project start and completion. oo Provided project updates to upper management within Card Services.
Back-up resource for mainframe file extracts.
Created JCL and Easytrieve programs to create file extracts.

Confidential

Reporting Manager and Developer

Responsibilities:

Managed a small team in Fraud reporting in regards to projects and administrative items.
Developed reporting tables and stored procedures in SQL Server.
Was the Cognos SME for the overall teams in Fraud and Claims.
Created Cognos reporting for trending, inventory and productivity.
Provided summary, detail and chart data daily to call center and upper management.
Developed staff in regards to training, coaching and mentorship.
Attended SAS class and translated SAS code to SQL.

Confidential, Greenwood, SC

Computer Engineer II

Responsibilities:

Participated in a large million dollar plant startup project from start to completion.
Was active in the project management, design and development of the .NET systems in the new plant.
Managed all the systems in the printing press plate manufacturing plant.
Maintained and supported VB, .NET and C++ applications that performed operations in manufacturing and warehousing.
Initiated and supported automating the inventory for a cost savings.

Confidential, Winston-Salem, NC

Information Systems Analyst

Responsibilities:

Maintained and supported VB 6.0 applications for the Confidential program.
Created store procedures and tables in Oracle for these applications.
Actively participated in design and analysis on improvements to the Confidential 's applications.
Team member on airline stewards' application for Confidential .

Confidential, Mt Airy, NC

Programmer Analyst

Responsibilities:

Maintained and supported applications and reports for cost accounting, inventory and sales departments.
Developed applications in VB 6.0 to support off-shore plants.
Created JCL and Easytrieve programs to create reports