Project Manager Resume
Minnetrista, MN
Objective: To obtain employment that will utilize my training and expertise while allowing for career advancement
Education:
Bachelor of Arts in Community Health
Minor in Biology
Minor in Business Management
Certified Project Management Professional (PMP)
Project Management Institute
Professional Experience:
Senior Project Manager, Implementation
April 2008 - Present Confidential
- Successfully managed several large healthcare projects in a matrix structure
- Created and improved workflow processes for all projects
- Received highest customer satisfaction score from follow-up project surveys
- Regularly present/report to hospital CEO/CFO on productivity and financial statistics
- Experience working remotely with project team (internal and external)
Assistant District Manager, Operations
May 2007 - April 2008 Confidential, Minneapolis, MN
- Promoted to current position within 12 months
- Responsible for the management of Chamberlin Edmonds in the North Division
- Tripled forecasted profits for 2007
- Reorganized additional office to double productivity and profits
- Manage contracts with the state of Minnesota, various counties, and Regions Hospital/HealthPartners
- Responsible for hiring, firing, and training of all employees in Minnesota
- Interact daily with hospital patients, administrators/executive level management, social workers, case managers, doctors, nurses, and many more healthcare professionals
- Responsible for maintaining relationships with all referral sources and resolving any problems that arise
- Obtain statistical information from internal reporting systems, analyze the information, implement changes, and present findings to executive management team
Confidential, Minneapolis, MN
- Supervise and assign workload
- Mentors staff and encourages employee development and growth opportunities in the company
- Monitors quantity and quality of work
- Develop referral relationships with community, healthcare, and county agencies
Home Healthcare Sales/Marketing July 2005 - April 2006
Confidential, Valley, MN
- Develop/implement marketing plan for established company in a new market allowing for profits within first year
- Successfully developed referral relationships with hospitals, clinics, and other healthcare facilities
- Manage customer satisfaction and quality of care for homecare patients
Healthcare Representative February 2004 - July 2005
Client Support Specialist Minneapolis, MN
Confidential
- Completing applications for state and federal program, reviewing medical records and taking all actions necessary to expedite benefit approval.
- Maintain ongoing communications with government agencies regarding the status of claims
- Interviewing clients and assist them in obtaining maximum benefit coverage
Nurse Assistant Training Program Intern Oct. 2004 - Feb. 2005
Confidential, Minneapolis, MN
- Developed and implemented a revenue generating nurse assistant training certification program
- Developed information required for licensure through the state of Minnesota to provide a nurse assistant training program
- Created and edited curriculum used for the course
- Hired/recruited training staff as well as trainees
President/Owner March 2002 - January 2004
Confidential, Plymouth, MN
- Owned and operated commercial cleaning business
- Managed/obtained client contracts
- Responsible for accounts payable and receivable
- Managed all operations and staff