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Project Manager Resume

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Minnetrista, MN

Objective: To obtain employment that will utilize my training and expertise while allowing for career advancement

Education:

Bachelor of Arts in Community Health
Minor in Biology
Minor in Business Management

Certified Project Management Professional (PMP)
Project Management Institute

Professional Experience:

Senior Project Manager, Implementation
April 2008 - Present Confidential

  • Successfully managed several large healthcare projects in a matrix structure
  • Created and improved workflow processes for all projects
  • Received highest customer satisfaction score from follow-up project surveys
  • Regularly present/report to hospital CEO/CFO on productivity and financial statistics
  • Experience working remotely with project team (internal and external)

Assistant District Manager, Operations
May 2007 - April 2008 Confidential, Minneapolis, MN

  • Promoted to current position within 12 months
  • Responsible for the management of Chamberlin Edmonds in the North Division
  • Tripled forecasted profits for 2007
  • Reorganized additional office to double productivity and profits
  • Manage contracts with the state of Minnesota, various counties, and Regions Hospital/HealthPartners
  • Responsible for hiring, firing, and training of all employees in Minnesota
  • Interact daily with hospital patients, administrators/executive level management, social workers, case managers, doctors, nurses, and many more healthcare professionals
  • Responsible for maintaining relationships with all referral sources and resolving any problems that arise
  • Obtain statistical information from internal reporting systems, analyze the information, implement changes, and present findings to executive management team
Team Lead April 2006 - May 2007
Confidential, Minneapolis, MN
  • Supervise and assign workload
  • Mentors staff and encourages employee development and growth opportunities in the company
  • Monitors quantity and quality of work
  • Develop referral relationships with community, healthcare, and county agencies

Home Healthcare Sales/Marketing July 2005 - April 2006
Confidential, Valley, MN

  • Develop/implement marketing plan for established company in a new market allowing for profits within first year
  • Successfully developed referral relationships with hospitals, clinics, and other healthcare facilities
  • Manage customer satisfaction and quality of care for homecare patients

Healthcare Representative February 2004 - July 2005
Client Support Specialist Minneapolis, MN
Confidential

  • Completing applications for state and federal program, reviewing medical records and taking all actions necessary to expedite benefit approval.
  • Maintain ongoing communications with government agencies regarding the status of claims
  • Interviewing clients and assist them in obtaining maximum benefit coverage

Nurse Assistant Training Program Intern Oct. 2004 - Feb. 2005
Confidential, Minneapolis, MN

  • Developed and implemented a revenue generating nurse assistant training certification program
  • Developed information required for licensure through the state of Minnesota to provide a nurse assistant training program
  • Created and edited curriculum used for the course
  • Hired/recruited training staff as well as trainees

President/Owner March 2002 - January 2004
Confidential, Plymouth, MN

  • Owned and operated commercial cleaning business
  • Managed/obtained client contracts
  • Responsible for accounts payable and receivable
  • Managed all operations and staff

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