Project Management leader Resume

SUMMARY:

Strategic Insight Agile Methodology Business Analysis SDLC Continuous Process Improvement Cross - Functional Team Leadership Software Release & Deployment Management Client Needs Fulfillment
Top-performing Project Management leader, offering 18+ years of first-rate skills in directing and supporting full cycles of complex, innovative technical solutions for world-class companies in the insurance and computer software industries.
Well versed in planning, executing, and deploying complex initiatives across multiple disciplines.
Expert in agile and traditional project management methodologies.
Highly skilled in driving the adoption of Scrum methodology and practices.
Leveraging an exceptional technical acumen tuned for interacting effectively with global, cross-functional teams of subject matter experts and key stakeholders.
Track record of delivering projects and reducing costs through productivity improvements, automation, and optimization.
Expertise in Enterprise Content Management using Eloquence.
Customer-focused and goal-oriented with excellent communication and problem-solving skills.

CORE COMPETENCIES:

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:Confidential

Project Management leader

Responsibilities:

Played an instrumental role in providing leadership and management of key projects in a highly regulated environment that included application development, business process improvement, and change management ensuring all SDLC standards are met.
Conducted a comparative study of two competing ECM vendor systems and made a formal recommendation to C-suite executives that was approved. Led effort to install systems, create standards and processes, on-board business areas and applications, standardizing company correspondence, and streamlining support by eliminating redundancy.
Lead a team of on-site and offshore developers (using Java, SOAP, Eloquence, SQL Windows, ORACLE), testers, business analysts, and key stakeholders in architecting and implementing solutions.
Managed vendor relationship with Cincom Systems Inc.

Project Management & Development Lead

Confidential

Responsibilities:

Led a project with creation of business case, project plan, budget and forecast, scoped and finalized requirements, coordinated between business sponsors, analysts, developers, QA, and deployment teams. Delivered all phases of the project on time and within budget despite challenges due to resource loss.
Oversaw an automation project through full SDLC that helped improve policy issuance turn-around time by 70% and mitigated claims exposure.
Took over a project with delayed milestones and that was over the forecasted budget and brought it to a timely completion to the satisfaction of the project sponsors.
Single-handedly designed, developed, and delivered on-time, a critical project to issue contracts for new products. The deadline was very tight because contracts were being issued manually, until this project could be implemented.
Trained business users on content management which resulted in reduced maintenance costs, improved turnaround time of projects and freed up IT resources. Supervised and mentored a team of offshore developers to support the content.
Through modular system design, completed an enterprise-wide rebranding project in 2 weeks while other systems took months to execute.

Project Management & Development Lead

Confidential

Responsibilities:

Charged with leading the Forms work stream on an Agile project to consolidate various systems for a streamlined cost-effective one. Brought new business, underwriting, claims, and billing documents into the Eloquence system.
Managed a team of developers and coordinated activities between cross-functional teams like business stakeholders, development, middleware and infrastructure.
Successfully completed a project to produce customer correspondence like letters, notifications, bills, rate sheets, welcome kits etc. to be delivered to customers via email and postal mail.
Provided project status and high-level solution design to senior management.
Spearheaded a project to on-board 154 disability claims letters to the ECM tool, within an 8-month period, eliminating an IT supported application as well as improving business user and customer experience.
Managed and coordinated with subject matter experts and engineers to migrate a financial accounting tax application to another business unit within Confidential .
As a developer, worked with various business units, documented requirements, designed, and implemented solutions for policy and claims administration.
Develop and provide production support for the transfer of information between third party administrators and Confidential .
Automated a process that saved many hours of developer and customer time each month and reduced manual errors.