SUMMARY:

• Senior Information Technology Project Manager with a proven record of success in all phases of Project Lifecycle, Vendor / Client Relationships, Budgeting / Cost Control, and Leadership.
• Experienced in Project Management Office, Re - Engineering, Operational Improvements and Team Building.
• Within the IT PMO organization, managed large scale business implementations with the technology teams ensuring timely status, accomplishment, risk and issue reports were communicated to all stakeholders. Provided leadership in planning alternative approaches to standard practices in order to meet business requirements in a timely and cost effect manner. Worked within technology areas improving the time-to-market delivery of environments to exceed business requirements.
• Took on the role of liaison between Corporate Technology teams and Business units to ensure implementation met business requirements.
• As Project Manager in Corporate Technology PMO, gathered data center footprint, planned activities, costs and schedules of data center moves, including physical equipment and network reconnections as well as application testing upon completion of move.
• Performed several client migration efforts coordinating the move of global clients between payment platforms
• Planned, estimated and led three 3 global teams in the infrastructure build out and environment builds required to support and test developing business publishing applications as part of a $5.6M program. Provided timely status at the detail level to stakeholders, and again summarized to organizational PMO and senior management on a weekly basis.
• Managed Strategic Data Center Migrations efforts closing non-strategic data centers as part of the PMO team.
• Coordinated efforts of Business and Technology teams to identify application ownership, coordinate the estimation, planning, execution and reporting of the migration and decommission of data centers in order to shrink the corporate footprint and gain efficiencies of consolidation.
• As part of Online Banking Business, implemented $3.2M disaster recovery data center in support of the application
• On-line application was supported a vendor site in Staten Island with EMC synchronous data replication across dark fiber. Planned and performed successful fail-over/fail-back testing with Business and Operations teams before going operational.
• Data center relationship manager planning client server environment build out supporting Line of Business applications
• Coordinated Data Center Operations efforts in cabling, equipment acquisition, racking, stacking, operating system load, application build, environment monitoring tools, LOB acceptance testing, run book documentation, and operations acceptance.
• Coordinated the Y2K effort for a Banking Division as part of the Division PMO, which reported to the Enterprise PMO
• Responsible for tracking status and expenses of the Y2K effort within the Division, and reporting to Division and Enterprise PMO Senior Management on a weekly basis as to progress, risks and corrective actions being taken to keep the project on schedule.
• Consulting Engagements that concentrate on delivering environments to client on a timely basis. Provide weekly reporting as to progress, issues and setting expectations to both senior management and clients. Usual workload of 15-25 active projects at a time.
• Results driven leader with focus on building repeatable functions to ensure consistent, controlled product delivery
• Tailored and implemented Project Life Cycle (PLC) Methodology for Time to Market, Y2K and Planview conversion projects
• Used existing or documented new procedures to cover processes necessary to bring to environment CMM Level 2.
• Provides consistent communications to all levels of management and staff, both in status and decision reporting
• Moderated weekly project status meetings and project plan reviews, monthly budget reviews, change control prioritizations. Planned resource utilization across all working projects for the upcoming quarter.
• Consistently follows up and concludes phases with “Lessons Learned” review at end of each project lifecycle phase
• Following Project Life Cycle guidelines, concluded each phase with signoff and review of successes and failures. Provided necessary cross training, coaching and reviews that instill team and individual spirit into an effort.
• Team leader who communications and instills positive change, improving efficiency and productivity
• Coordinated diverse areas of business and technology to affect on time delivery of application and infrastructure projects
• Coordinated with Business, Operations, Programming, Vendors, PMO, to ensure all parties agree to the solution, buy into the plan, own their tasks, deliver on or ahead of schedule, issues were immediately brought to the table, and participation in their resolve.
• Liaison between customer and client insuring maximum productivity and minimum idle time.
• Planning, scheduling and execution of the documented User Acceptance testing and application signoff are critical in meeting the expectations of the client and customers. Upcoming events, presented on a weekly (reminder) basis, kept expectations in check.
• Dynamic strategic and tactical leader delivering technology projects on time and on budget
• Implemented Disaster Recovery / Contingency plans across client server and mid-range areas within months of initial request
• Developed and implemented DR/Contingency plans of existing applications in support of e-banking DR efforts. Identified supporting applications used by the primary application, which did not have contingencies in place.
• Completed claims processing interface system one month ahead of schedule, saving over $250K from original estimated budget
• BC/BS Managed Care program was a manual effort with all claims failing for manual review. Interface queried MC Database and returned “requirement met” response to the claims processing system. Initial throughput increased by 60% for MC based claims.

PROFESSIONAL HIGHLIGHTS:

Confidential, New York, NY

Consulting Engagement / Project Manager

• Implemented Multi-Factor Authentication to HR Systems for both current and former employees. Addressed the issues around former employees not being in Active Directory and need to be re-registered/certified before proceeding.
• Established and executed Server Security Patching Program across 1200 servers and 8 divisions. Implemented procedures and communications for monthly application of patches in Production and non-production environments with minimal impact to day-to-day operations.
• Managed rollout of McAfee products across all servers and desktops within the organization across all divisions. Planned, scheduled, and coordinated implementation of upgrade product, addressing issues and providing management statistical reports on actual vs. targeted delivery.
• Initiated/Drove out-of-scope benefit to “clean-up” of inventory status that was out of date and unmaintained.

Consulting Engagement / Delivery Manager

• Managed delivery of over 150 requested infrastructure builds and migrations for IB and PB organizations. Environments (Prod/DR/UAT/Dev) included VM and/or Physical servers, SAN and/or NAS storage.
• Coordinated with IT organization across regions to ensure project movement while reporting status/issues to client and management directly and through Clarity updates.

Consulting Engagement / Technical Project Manager

• Planned, communicated and coordinated the execution of Java Upgrade across an inventory of over 3000 Equities Servers (Tech Refresh).
• Plan and Executed Security Upgrades, as related to operations of over 1,000 Business unit servers. Upgrades ranged from software upgrades to migration to Active Directory with minimal impact to the operations of the applications involved.

Consulting Engagement / Project Manager

• Planned and built Infrastructure that supported Business goals and objectives as described in Business Requirements, and Architectural Design documentation.
• Managed the Issues and Risks associated with all project including international build out of environments and migration to updated infrastructure and environment.
• Ensured off-shore Development teams are designing and coding to the current/planned infrastructure design to ensure smooth deployment and implementation for testing and moving to Production.
• Developed/Implemented PMO Process and Template addressing all the tracking activity of a Project Manager along with the roles and responsibilities of the task owners and task durations (SLA) in support of Time to Market improvements.

Consulting Engagement / PMO Project Manager

Responsibilities:

• Plan and Execute Data Center relocation of subsidiary to two existing Citigroup data centers for trading environment.
• Technical interface in support of implementing Business requirements within Corporate Technology sites
• Plan and migrate global Business technology off existing platform to new and upgraded corporate platform.
• Coordinate the infrastructure implementation of global publishing and content delivery for wealth management business.

Vice President / Project Manager

• PMO Project Manager for Strategic Data Center Migration program to reduce corporate data center footprint.
• Developed Media Movement program to increase the control and efficiencies of media transportation with off-site vendor.
• Improved on Inventory program by improving identification and collection, while reducing time to posting in the system.
• Managed $6M program to remediate all on-line security gaps identified by an audit of current Division technology.
• Developed and managed the $3.2M program for contingency environment providing synchronous data replication and Disaster Recovery Solutions. Coordinated testing of Disaster Recover solutions within banking organization.
• Data Center Liaison to lines of business providing infrastructure solutions to support application needs.
• Coordinated Divisional PMO Office in support 11 application areas for the Y2K effort within Investor Services.