SUMMARY:

• 20 years of total IT experience. 12+ years of experience as Lead/Sr. PM and other PM roles, working in matrix environments of large organizations with both onshore/offshore teams of up to 35 ~ 40 Project members.
• Proven Ability to manage and direct overall efforts of multi - year initiatives of high complexity involving up to eight different Technology Teams. Ensures Project runs and observes established governance guidelines.
• Extensive experience in collaborating with Executive level stakeholders within Business and IT areas.
• Led business analysis, design, development, testing, implementation and post implementation efforts.
• Lead sessions to identify impacted Systems & procure Resources from various groups to build Project Team.
• Experience of conducting large JAD, JAR, DAR and Topic sessions with diverse group of Stakeholders.
• Experience of working with various operating & delivery models (Waterfall, Agile & hybrid). Strong understanding of PM discipline and methodologies.
• Creative, organized, collaborative, flexible, critical & strategic thinker and result-oriented person.

TECHNICAL SKILLS:

Project Management: Business Case, Project Charter, WBS, Project Plan & Estimation, SOW, Risk/Resource/Release Management. MS Project, Clarity, PMUWS, Planview, SharePoint, MassForge, JIRA and MS PowerPoint/Excel/Visio, VersionOne.

Business Analysis: Requirements doc., Business Rules doc., FDD Model, DFD, Use Case/Stories, UML Models, BPM & Traceability Matrix. EnterpriseArchitect, CaliberRM, TopTeam, RequisitePro, ClearQuest, PVCS, ERWin and WBM.

Quality Analysis: Test Plan, Master Test Plan/Strategy, Test Cases, Defect & Issue Log. Test Director, Quality Center, Vantive, WinRunner, LoadRunner, UNIX.

Software Programming: Data Definition & Business Rules docs. Oracle, SQLPlus, Toad

PROFESSIONAL EXPERIENCE:

Program Manager

Confidential, Minnesota, MN

Responsibilities:

• Work closely with senior managers (VPs and SVP), Group Managers in CapEx (Capital Expenditure) Project in preparation for the Real Time Payment Program. CapEx is the precursor of RTP Program.
• Drive Estimations, Systems Impact related discussions, device Plan of Approach to create capability to meet The Clearing House (TCH) requirements as part of implementing Real Time Payment program.
• Develop, in collaboration with others in Confidential, the PowerPoint Presentation Decks for Executives. Work with relevant Lead to create funding related Decision Request Document of the program for Executive approval.
• Work with multiple groups to evaluate and help selecting Application and Staffing Vendors for the Program.
• Actively participate in Team building with Agile Approach, define Sprints and monitoring & reporting mechanism
• As a PM within the Confidential Group, created extensive Project Plan, Staffing Plan and Implementation Plan of the RTP Program of $32.5 million within a targeted time of 12 ~ 18 months.

Program Manager

Confidential, Minneapolis, MN

Responsibilities:

• Manage/lead between four and five Projects at a given time belonging to two Portfolio - ranging $4 ~ $6 million as Program Manager. Provide direction, guidance to the Project team, interact, coordinate work efforts, manage communications, issues with multiple parties, both external (client) and internal.
• Create and manage Project Plan & Schedule, project Risks/Issue, Change Control of highly visible project in a fast pace environment with demanding Clients and sensitive timeline.
• Coordinate efforts of internal and external Business Analyst, Quality Analyst, Operations & Maintenance, and Production Support teams.
• Communicate, meet, report and coordinate with Senior Management of the organization for both day-to-day and strategic matters. Regularly present status to both Program/Portfolio Management and Client Leaderships.

IT Director/Sr. Project Manager

Confidentia, Minneapolis, MN

Responsibilities:

• Manage/lead a Release of approximately $7.3 million as Project cum Release Manager. Provide direction, guidance to the Project team, interact, coordinate work efforts, manage communications, issues with multiple parties, both external (client) and internal. This Project has 5 integration points with stakeholders participating in development, testing, implementation, deployment and production support activities.
• Project plan & schedule, project issue management, change request management using JIRA tool of highly visible project in a very fast pace environment with a demanding Client and sensitive timeline.
• Coordinate efforts of internal and external Business Analyst, Quality Analyst, Ops and Maintenance, Production Support teams.
• Communicate, meet report and coordinate with Senior Management of the organization for both day-to-day and strategic matters. Regularly present status to both Optum and Client Leaderships.
• Actively participate in strategic planning, process improvements and problem solving working sessions with mid and senior Management of Optum and Client.

Sr. Project Manager

Confidential, Minneapolis, MN

Responsibilities:

• Managed a Program with estimated budget of $1.1m. Project scope included creating a software application to automate the process of changing/managing deposit interest Rates, add/delete Tiers and combine/split Terms of financial products within the guideline of and in compliance with corporate policies.
• Developed and implemented strategy to change highly visible existing processes and reassign roles to a different group of the organization.
• Partnered with business stakeholders, technology resources and build consensus among different groups involved directly or indirectly with the Project and frequently interacted with Senior Management including CXOs, VPs and Sr. VPs via regular reports and in-person meetings
• A hybrid of Scrum technique of Agile and Waterfall methodology was followed, as this Project Resources included Offshore team for Development, Design & Testing and On-site team for gathering Requirements, UAT, Code Promotion, Information Security and Disaster Recovery functionalities.

Sr. Business Analyst

Confidential, Minneapolis, MN

Responsibilities:

• Re-engineered and significantly improved Business Requirements gathering and management processes based on proven and established industry best practices of 3 Projects with budgets of $5.8m, $1.8m & $1.2m
• Successfully implemented the usage of Functional Decomposition Diagram (FDD).
• Successfully facilitated JAD sessions to capture Requirements involving cross-functional groups located at different geographic locations and various teams including Technology Operations Group.
• Modified/recreated and improved Requirements Traceability process and deliverables.
• Successfully managed the Change Request processes and project Issues and Risks.

Sr. Project Manager

Confidential, Minneapolis, MN

Responsibilities:

• Managed the Annuity Death Claim Benefit project of $1.6 involving 22 people from Business, Legal, Compliance and Confidential .
• Implemented newer version of the PMT and move the support tasks to a different group of the company. Cost Project was $1.1m with 15 resources in average during the life cycle of this initiative.
• Successfully deployed an Account Transfer Workflow tool to improve efficiency of processes where over 10,000 external Power User Clients were to use this tool. Project cost was $0.8m with 12 resources.
• Created Project Charter, create and execute Software Project Implementation Plan, created Resource, Responsibility & Task Matrix, Risk Management plan and Created Project Estimation document.

Sr. Project Manager

Confidential, Eagan, MN

Responsibilities:

• Managed two projects that was part of a multi-million dollar program of 6 different projects related to SAP implementation company-wide. Worked with Material Management and Org Structure components.
• Conducted sessions to gather complex technical and business requirements involving large group of cross-functional participants/SMEs.
• Managed a separate smaller project of data migration, Data Quality Analysis and automating data cleaning and uploading processes as a part of support task for overall SAP implementation.
• Led the initiative for writing complex Business Rules to define the relationship and behavior of various data objects, such as Customer Master, Product Master, Subscriptions, Pricing and Open A/R balances.

Project Manager

Confidential, Minneapolis, MN

Responsibilities:

• Managed project of around $1.5m where resources numbers varied around 15 involving 1/3rd of the people located off-site.
• This project involved initiative to move backend functionality from Legacy system to Teradata.
• Project deliverables included database table modifications, data migration and implementation of newer version of ETL tool called Ab Initio.
• Successfully facilitated regular meetings for gathering Requirements, capturing details of Data Sourcing, create S2T Data Maps & integrate data of two different corporate sources to the Federated Data Warehousing.