IT ManagerÂ Resume

SUMMARY:

Exceptional Program Manager with 20 years of experience supporting a broad range of organizations in enterprise healthcare environments and small to mid - range businesses.
Focus areas include strategic planning, program management, project management, infrastructure leadership, construction planning, contract management, outsourcing, call centers, compliance, and technical operations.
Notable skills applying industry best practices, innovation, technology, and proven program management methodologies to solve complex business problems.

AREAS OF EXPERTISE:

Program Management Highlights:

Executed successful implementation of all infrastructure for design and build of confidential,confidential and confidential, and Dublin confidential.
Managed Enterprise PMO as Program Manager to support standardization of server operating systems, desktop operating systems, access controls, service management, and security to support HIPAA for 12 hospitals, long term care facilities, and clinics at confidential.
Managed $ 7.5 million dollar per annum operational outsourcing agreement by successfully negotiating the contract, managing the implementation, and providing relationship management for desktop, server, and help desk at confidential.

Project Management Highlights:

Successfully managed the design and build of technologies to support retrofit of low voltage systems, networks, and desktops to support Epic EMR/POE implementation at confidential.
Negotiated and implemented renewal of outsourcing agreement between Perot Systems and Lucille Packard Children’s Hospital to support Cerner EMR operations.
Completed Assessment and Design of disaster air evacuation strategy for long term care facilities owned and operated by Tenet Healthcare in the gulf coast region of the United States.
Created and implemented technology refresh strategy for infrastructure to support ongoing operations at PacifiCare Health Systems in the western United States.

IT Strategy and Compliance Highlights:

Developed and implemented Y2K, HIPAA, and JHACO IT strategies for confidential.
Designed systems to support California Seismic Safety Act at confidential.
Began work to address Medicare/Medicaid EHR Incentive Programs for meaningful use of interoperable confidential and qualified electronic health records (EHRs) at confidential.

PROFESSIONAL EXPERIENCE:

IT Manager

ENGLEWOOD, CO

Principal Consultant

Colorado Springs, CO

Managing Consultant

Endicott, NY

IT Director

Englewood, CO

Confidential – Integrated Health Care System 1997 – 2004 IT Manager - Infrastructure, Englewood, CO
Confidential 1992 – 1997 IT Manager – Desktop and Networks, Englewood, CO
Confidential, Health Insurance Provider, western United States 1990 - 1992