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Lead/ Manager Resume

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Raritan, NJ

EXPERIENCE SUMMARY:

  • Extensive IT Compliance, QA Project/Program Management, Business Analysis, Business (New and Existing) development skill and Mentoring skills. Experienced in resource planning and building a new team.  Experienced in the use of structured methodology for certified testing. Has over fifteen years of diversified experience in the development, analysis, and testing - automation and quality assurance of Mainframe, Client/Server and Web based applications / distributed environment. Strong hands-on experience as a Business Analyst to ensure that Requirements are testable. Developed test strategies/methodologies, schedules activities, and recreated customer reported issues for development review.
  • Worked with Global cross functional teams to determine product line readiness.
  • Multi-skilled and multi-educated Life Sciences Science qualified to a degree level. Experience in the Pharmaceutical Industry and Medical Device manufacturing industries as Quality Compliance Lead and Manager.
  • Worked as a lead auditor and managed Validation for GxP (FDA Regulatory) following CFR 21 part 11 , 210, 211,218 , 220 and 82 0.

SKILLS:

Hardware: IBM compatible, PDA

Software: SQA-TeamTest (Rational), WinRunner, LoadRunner, Silk Test, PVCS Version Manager 5.x, PVCS Tracker, Remedy Change Management, Remedy Error Message Tracking System, Remedy Asset Management, Microsoft Office, MS Project, MS Visio, Lotus Smart Suite, FrontPage, WordPerfect, Informatics, WebLogic, WebSphere, Siebel, Documentum, LiveLink, MicroStrategy (SMART), Source Forge, Clear case and Clear Quest, PeopleSoft, SAP FI /CO. SAP BI 7.0, SAP BW 3.5. Trackwise.

Languages: Visual Basic, SQL, C, C++, VC++, HTML/ DHTML, XML, JAVA, JAVA SCRIPT, VB Script, C#, ASP, JSP, J2EE, Servlets and Applets. SAP BI, BW, Basic, FICO,GL Pra etc.

Operating Systems: Windows 1, Dos, UNIX, VAX / VMS, MVS.

Databases: Sybase, MS Access, Oracle, Lotus Notes, DB2.

Network: Ethernet, Novel 2.0 LAN/WAN.

Tools: HPALM 12.0, Rational Collaborative Lifecycle Management 5.x, Solution Manager 7.x

RELEVANT EXPERIENCE:

Raritan, NJ

Lead/ manager

Confidential

Responsibilities:

  • Did Gap analysis to analyze the status of the project.
  • Worked on SAP Solution Manager which   is a product developed by the software company SAP SE . It is an integrated end-to-end platform intended to assist users in adopting new developments, managing the application lifecycle, and running SAP solutions.
  • Also, worked Rational Tools developed for Enterprise Solutions like SAP, Oracle, etc.
  • Used HPLM for Q&C purpose in order to review requirements to test scripts, scripts execution and end result which includes defects also.
  • Helped System test and UAT teams by reviewing their scripts and ensured that scripts were uploaded in J & J e-document management system (Docspace) trough Rational tool.
  • Ensured Test scripts are properly Compliance as per approved J&J Guidelines.
  • Followed GAMP 4 and 5 Rules to fulfill FDA Regulatory / GxP related requirements.
  • Attended early morning and late night team meetings 24x7.
  • Got certified in every tools (HPALM, Rational, Solution Manager, docspace) by JnJ University in order to get access of all the needed tools.
  • Responsible for the Validation of Laboratory Information Management System ( LIMS ) which is an information system that can schedule   testing , track   tests   and pass   test results to other systems in the supply chain (Trackwise), such as an Enterprise Resource Planning (ERP) system.
  • Wrote and reviewed multiple documents (like; Test/Validation plan, Verification plan, etc.) followed by CFR 21 part 11 using Docspace.

Program Manager

Confidential

Responsibilities:

  • Conducted Gap analysis to assess the performance of the team in order to identify the technical or non-technical issues as per the client’s expectation.
  • Oversee and participated in delivery and execution of quality assurance artifacts that validated the requirements of the business are met.
  • Led and managed an offshore team for the validation testing followed by FDA Regulations.
  • Heavy interaction with end client.
  • Was a face of Cap Gemini and also a single point of contact between Cap Gemini and Smith Medicals.
  • Acted as a sole point of contact for this project with the client.
  • Improved performance of the team by increasing their efficiency and productivity significantly.
  • Experienced in managing multiple test environments to support various test levels, e.g., System Integration Test, End-to-End Test, and User Acceptance Test.
  • Coordinated and provide direction for QA assignments and activities across multiple applications and project initiatives.
  • Developed collaborative working relationships throughout the organization to accomplish mutual goals.
  • Was accountable for directing staff to achieve deliverables and goals on given time and budget.
  • Used Trackwise an enterprise quality management solution (EQMS) that optimizes quality, ensures compliance, reduces risk.
  • Motivated team (offshore and onshore) through positive attitude, effective communications, and challenging and stretched assignments.
  • Assembled teams of Quality Assurance personnel based on project scope and needs.
  • Effectively developed and refined processes and procedures utilized by the organization to deliver accurate timely and cost effective solutions.

Warren, NJ

Sr. QA Manager

Confidential

Responsibilities:

  • Managed multiple on-site and off-site teams (Domestic and International) for System, Functional and UA Testing for BASIS 3G and 4G.
  • Participated throughout the development life cycle providing Quality Assurance accountability in all phases.
  • Responsible for End to End testing which involves Unit, Integration, System, Functional, User Acceptance and Pre/post Production or Deployment Testing.
  • Participated in review and writing of Testable Requirements for new developments.
  • Also created Change request for existing projects requirements.
  • Involved in Requirement analysis phase in order for risk identification and mitigation.
  • Prepared Project plan, Scheduled Testing Timelines and identified resources.
  • Built QA Team by hiring on-site, Off-site (domestic and International) resources.
  • Authorized Documents for FDA Regulatory Affairs followed by GAMP (4 & 5) and GDP process.
  • Actively involved in managing computer validation system.
  • Ensure all the requirements meet up the CFR 21 parts 82 0.
  • Responsible for SQA Release Management and SQA Change Control Management Process.
  • Implemented, presented and provided corporate training for Microsoft Team Foundation Server / Visual Studio 2010 - Test Manager Suite.
  • Customized Work Items according to the needs of our Organization.
  • Wrote User Guide for Microsoft Test Manager of Visual Studio 2010.
  • Assigned Test Suites to Test Team members for Test Execution Using Visual Studio 2010 - Test Manager.
  • Implemented Regression Test using Test Runner (automated Tool) from Microsoft TFS.
  • Attended design review meetings for every release of the software.
  • Responsible for Reviewing and sign-off documents for entire testing/validation phases.
  • Performed Hands-on End to End Testing for functional and Non-functional requirements.
  • Responsible for entire SQA Release(s)/ Deliverables.
  • Worked on Global Sales Force (a Sibel ePharma / eSales CRM) application also. This application was developed to keep track of sales records of the Organization.
  • Involved in Integration testing of Sales Force for PDAs and Smart Phones.
  • Attended Bug Review meetings.

Sr. QA / BA Manager

Confidential

Responsibilities:

  • Participated in requirement analysis meetings to identify Risk and performed Risk Based Testing.
  • Created Test Plan and Test Strategy.
  • Always followed entrance and exit criteria.
  • Ensured that team could execute test case properly which was written by the QA Team and approved by me and development Manager.
  • Generated BEX Analyzer reports using multiple Queries.
  • Verified Accuracy of the Brand P&L Comparison, Monthly YTD, Annual analysis and projections - Brand View (000).
  • Also generated free Query Brand Profitability Statements-(000).
  • Bex Analyzer reports is very similar to excel Workbook which can be formatted as per the need of the reports.
  • Managed team to Test Dynamic GUI
  • SAP Business explorer (SAP NetWeaver).
  • Internet Explorer
  • Helped and reviewed that Team can create new Web Templates / Web Reports, open existing Web Templates / Web Reports and also create blank Web Templates / Web Reports.
  • Team verified that new dash board can be created as per the need.
  • Evaluated HP Solution Manager for automation.

Sr. QA Program Manager

Confidential

Responsibilities:

  • Positioned Independent Testing to both Enterprise & Product companies
  • Managed Oracle Migration Project for Confidential.
  • Created Project Plan using MS Project and Test Plan using MS Word.
  • Managed and performed End to End Testing for SAP CRM Application.
  • Prepared migration test strategies for more than 100 applications (small to large and    complex Applications).
  • Successfully executed J&J migration project, within the time limit in high stress work environment.
  • Managed Citco’s on-site and off-shore QA Team for existing and new release of Confidential which is a Hedge Fund, Mutual Fund, Bonds, Money Market, Equity, and Fixed Income Applications which can be seen on Confidential.
  • Reviewed requirements in order to validate either requirement were testable or not.
  • Used Rational Requisite Pro and Caliber RM for Requirements.
  • Proved that the Functionality delivered by the Satyam development team is satisfying functional business requirements
  • Outlined roles and responsibilities related to the testing process.
  • Ensured that test environments (instances) will support the various testing capabilities.
  • Defined scope of testing for the Increment 1 (APOST) an existing version of AEXEO.
  • Reviewed and corrected Test Scripts for Integration and UAT Testing.
  • Validated data accuracy for Algo (Algorithmic) trading by comparing manually with
  • Performed  ( Hands-on) Integration Testing, System Testing and User Acceptance      
  • Testing for Satyam's PeopleSoft Payroll and HR modules using HP Quality Center.
  • Prepared Transition Plan for Knowledge transfer for Phase 1 and Phase 2 for FDDS client.
  • Used Mainframe (JCL, COBOL and CICS), UNIX and SQL to perform data integrity Test.
  • Interviewed candidates to build Near-shore (Brazil) and Off-shore (India) and onsite Team(s).
  • Attended end client meetings on weekly and bi-weekly basis in order to update the transition plan.
  • Did client-side presentation for Satyam QEDGE Test Factory.
  • Prepared and did presentation of HP-Mercury Quality Center for End Client
  • Proven Record of Accomplishment as a door opener for the client-facing Environment.
  • Ability to understand Clients' need and provide result-oriented solutions.
  • Involved in implementation of basic principles of testing and testing best practices.
  • Assigned tasks of each testing capability.
  • Identified testing schedule timelines.

Program Test Manager

Confidential

Responsibilities:

  • Also owned Functional Testing of SAP CRM Project to keep track of Global Card Sales for AMEX Blue, Green, Platinum, Gold and Silver Card.
  • Involved in Product-Based Hands-on End to End Testing.
  • Went through Technical and functional training for above-mentioned tools in order to generate use case.
  • Implanted System and processes for Quality Improvement.
  • Created Project Plan for Testing Cycle.
  • Prepared and presented power point slides to educated higher management about testing framework and efforts.
  • Participated in requirement gathering meeting.
  • Prepared and presented Power Point slides for "How to write good Requirements" to help Business/System Analysts.
  • Gathered Testable requirements and Use Case in order to estimate the creation of 4000 test script.
  • Used Rational Requisite-Pro and Caliber RM to write testable requirements.
  • Used Documentum as a Central document management / repository tool.
  • Prepared training materials for the test team.
  • Also, Involved in Define Process (POA) of SDLC for QA/Compliance like; SOX Regulatory and Disaster Recovery Plan.
  • Analyzed the requirements for Risk Assessment in order to perform Risk Based Testing.
  • Prepared and presented Power Point slides for "How to write good Requirements" to help Business / System Analysts.
  • Heavy liaison with vendors in order to get prior Test Conditions / Test Scenarios Since worked on a package / Vendor Tool.
  • Used Quality Center as a test repository as well as Defect Management Tool.
  • Also exported all testable Requirements to Quality Center in order to write Test script.
  • Created multi-purpose metrics using Mercury Quality Center for multiple test related Traceability.

MN 

Project Lead Analyst

Confidential

Responsibilities:

  • Worked on Clinical Trial Management Application.
  • Worked as a lead auditor for cGMP and cGLP following CFR 21 part 11 , 210 and 21 1.
  • Prepared audit plan for all the audit phases which include Analysis, Planning, Protocol / Reporting and Closure.
  • Actively involved in Process Validation Auditing for MVP, SOPs and Rationale of product specifications.
  • Involved in ISO 9001 Certifications.
  • Also involved in testing a financial application developed by PeopleSoft Financial and HR Modules.
  • Managed a team of 4 testers to test financial module and 4 testers to test HR module.
  • Financial testing involved GL, AP and AR.
  • HR modules involved Time tracking system, Employee tracking, Payroll, and Other benefits.
  • Prepared test plan and test strategy.
  • Interacted with users to get proper requirements.
  • Used Quality Center to create requirement-driven test.
  • Reviewed test script for manual executions.

Plano, TX 

Test Manager

Confidential

Responsibilities:

  • Involved in writing high level project Plan.
  • Generated Visio diagram for real time data feed for each component separately.
  • Attended daily review meetings.
  • Gathered and identified Testable requirements for the system.
  • Designed and developed Test Plan, Test Approach and Test Strategy.
  • Reviewed and approved test Scripts for real time Market data.
  • Generated requirement and test script for Tested Fixed Protocol for Real Time Market Data Feed using Reuter’s RDF.
  • Compared historical data including; financial news between Reuters and Bloomberg.

UAT Test Manager 

Confidential

Responsibilities:

  • Interaction on Periodical basis with ADP's Sales Rep to finalize the Business Requirement Document.
  • Reviewed and modified Functional Requirement (User Guide) Document 
  • Communicate with Sales reps of ADP to gather requirements for user acceptance testing and develop estimates for testing execution
  • Managed and reviewed test scripts execution; through automated and manual methods, reported findings according to the defined process
  • Established a Traceability Matrix that included, User Requirements, Functional Requirements and Test Case Ids

Roseland, NJ

Global Integration System Test / UAT Manager

Confidential

Responsibilities:

  • Performed System Integration Testing for Siebel Sales Force Application.
  • Created Test Plan and Test Strategy Documents.
  • Managed a group of Testers to perform User Acceptance Testing for Global Enterprise Software.
  • Managed test team to perform local testing for 13 European countries and 2 Confidential.
  • Responsible for end to end testing.

St. Louis, MO

QA Project Manager

Confidential

Responsibilities:

  • Worked on project Called ChemLink Research Gateway.
  • Application was called RGate that interacted with multiple database and other gateways.
  • ChemLink Research Gateway was a new system that was developed to provide one application to replace five applications exists across Pfizer.
  • All of these applications were performing very similar functions. 
  • Each application graphically provided access to chemical, physical, biological, predicted property, and inventory data for research compounds. 
  • The five existing applications were:
  • Chemlink
  • Dnet
  • Global Prism
  • ADDS Explorer
  • eR&D (Compound Dossier)
  • DNet
  • Led the Team of 4 on site and 3 offshore in Keane India.
  • Involved in Process Design for Test Factory (Keane's testing group).
  • Helped Project manager to develop the Project plan including resource planning using MS Project.
  • Designed and developed Procedure manual for the Test factory's internal use.
  • Did successful presentation of Mercury Test Director for client and convinced them about our Requirement-driven test strategy.
  • Initiated the preparation of EAD (Essential Application Documents) and CED (Client Environment Document).
  • Helped other team member to develop User Manual or Guide for Mercury QTP and Test Director.
  • Conducted Training others on the testing tool like Mercury QTP and Test Director.
  • Designed and implemented of test plans and scripts.
  • Generated automated Scripts for Smoke Test using QTP (QuckTestPro).
  • Also led the team for Automation Team for Regression Testing.
  • Attended Defect tracking meeting and escalated it to right direction.
  • Found major High priority defects and addressed them to right person at initial stage.
  • Fixed Training material of RGate Application.
  • Executed and fixed UAT Test Script.

St. Louis, MO

QA Project Manager / Lead Analyst

Confidential

Responsibilities:

  •  Led a group of 25 testers for project called CBS (Continuous Technology Solutions Business System) Project.
  • This system was developed to provide three types of Health. Life and Auto Insurance  services to its clients:
  • Direct Access:  this program was developed for GMAC Insurance Customer Service to provide Insurance service direct to the customer. Direct access was developed using Mainframe and Java, J2EE.
  • Agency Business: This program was developed for Insurance Agent or Brokers. This application was developed using C#, ASP, Dotnet.
  • eCommerce: This program was developed to provide web service through Internet. Customer can apply on-line. This application was also developed using C#, ASP, Dotnet for real time data.

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