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Project Manager / Data Center Architect / Strategic Architect Resume

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Alexandria, VirginiA

SUMMARY:

I have been called a leader, a builder and a visionary. Others have said I can take corporate visions and turned them into physical reality using my innovative, analytical skills, to create world class data centers and other projects. I am an experienced manager, respected by my staff and peers, who worked my way up the ranks through hard work, dynamic leadership and exceptional technical skill. Though forward thinking, I am conscious of lessons learned in the past. I have achieved budgetary savings by being cost conscious, but not “penny - wise and pound foolish”. Always leading, but never forgetting to listen to those who are part of the team. I have earned the respect of both my peers and my staff through my rare insight and natural leadership skills. I am available to start immediately to help your company succeed and surpass its goals.

TECHNICAL SKILL:

OS: Microsoft Windows (NT, 2000, 2000 Server, XP, 2003 Server, Vista, 2008 Server, Windows 7), HP/UX (10.x thru 11i), Solaris (6.x thru 10), Linux (Ubuntu 8 thru 9, CentOS 5, Fedora 9 thru 11).

Applications: HP OpenView (Operations, Network Node Manager), Microsoft SMS, Microsoft Exchange (5.5 thru 2007), Microsoft Office ( 97 thru 2007, Including All Professional Products {Word, Excel, etc.}, Project and Visio), LANDesk (3.5), Numara TrackIt, Microsoft Virtual PC, Sun/Oracle VirtualBox, VMware Player, Citrix Metaframe, Microsoft Active Directory ( 2000 thru 2008 ), Microsoft File and Print Services. Currently experimenting with VMWare.

Hardware: All HP (Both Unix and Intel/AMD), Dell (Intel/AMD), Sun (Both Sparc and Intel/AMD), IBM (Intel/AMD), Cisco Installation (All Routers, Switches, Firewalls), EMC Clariion and DMX, Brocade Switches, Sun StorageTek Tape Libraries, Quantum ADIC Tape Libraries

Functions: System Architecture & Design (Windows, Unix and Linux), Physical Architecture and Design (Electrical, Mechanical and Plumbing) Implementation and Support (Windows, Unix and Linux), Project Management, Asset Management, Configuration/Change Management, Incident/Crisis Management, Disaster Recovery/Business Continuity Management, Disaster Recovery/Business Continuity Design and Implementation, Training, Staff Management (Single Function, Multi-function, Single Site, Multiple Sites), Data Center Management (Single/Multiple Sites, Including Facilities and Infrastructure), Data Center Design, Vendor Management, Data Center Operations, Office Management, Office Relocation.

PROFESSIONAL EXPERIENCE:

Confidential, Alexandria, Virginia

Project Manager / Data Center Architect / Strategic Architect

Responsibilities:

  • Report directly to the Chief Technical Officer/ Vice President of Technology.
  • Gather requirements from the Information Technology and Services (IT&S) directors, managers, and CTO to design a new Data Center to be built when the American Diabetes Association (ADA) moves their Headquarters and Home Office to new space in Crystal City, Virginia.
  • Gather Requirements from other departments in the ADA for their IT needs in the new office space
  • Design New Data Center to be built in Crystal City.
  • Includes Power, Cooling and Emergency Systems and requirements
  • Design Data Center Layout, including Rack Positioning and equipment placement
  • Designed Main Distribution Frame (MDF) and Intermediate Distribution Frames (IDF), as well as cable paths.
  • Design new to the ADA Audio/Visual Systems to be used in Conference and Multipurpose Rooms, including Presentation and Video Conferencing Systems.
  • Meet with, and Negotiate on behalf of the ADA Vendors, Contractors and Consultants to help build the IT Facilities and Services (Network, Printers, A/V, etc.) for the new office.
  • Work with Architects on Electrical and Mechanical Design of the new office.
  • Supervise Construction of both New Office Space and Data Center.
  • Act as part of the corporate team designing the new office space in Crystal City.
  • Develop Requests for Proposals (RFP) for Projects that ADA are evaluating, including:
  • Migration to Office 365
  • Virtualizing most of ADA Server and systems infrastructure
  • Cloud Migration
  • Premises Wiring
  • A/V Installation
  • Security as a Service (SaaS)
  • Cloud System Monitoring
  • Risk Assessment and Governance
  • Physical Security
  • Evaluate proposal responses from RFPs that ADA has put out for meeting the needs of ADA.
  • Design, implement and manage converting ADA servers and Infrastructure from being Physical to Virtual.
  • Manage the process of migrating ADA’s infrastructure to a hosted cloud solution.
  • Design, implement and manage migrating ADA to Office 365 for Non-Profits from locally hosted Exchange 2010 environment.
  • Manage the IT aspects of the move of the Home Office from the Mark Center to Crystal City.
  • Assist with the project management of the entire Home Office Move.
  • Design, manage and Implement an internal Physical Security System.
  • Train all IT Staff, and select Users on how to use the new Audio Visial Systems
  • Act as Director/Producer/Technical Staff for corporate-wide Broadcast events.
  • Subject Matter Expert of Stream Broadcasting

Confidential, Washington, DC

Data Center Engineer

Responsibilities:

  • During my brief tenure at the Securities and Exchange Commission for Confidential /AECOM, I helped their Operations department develop a series of requirements and metrics to measure their Data Center Management tools.
  • I also developed a system for the SEC to collect data metrics on capacity planning.

Confidential, Quantico, Virginia

Data Center & Facilities Manager

Responsibilities:

  • Contract was transferred to AT&T from Jacobs where I was doing the same work, to include handling the facilities management for three other Marine Corps Sites
  • Designed and supervised construction of the Network Operations Center for the National Capital Region
  • Designed and Supervised Installation of additional Support Systems for the Network Operations Center for the National Capital Region
  • Designed and supervised the expansion of the Data Center for the National Capital Region
  • Managed Building Operations, to include Operations, Administration and Management, Security System Upgrades, Power Circuit Installs, Building Safety and Compound Security/Safety
  • Performed service guidance and evaluation of three (3) other building located on Quantico
  • Created Preventative Maintenance Schedules and Repair Schedules for Two (2) Data Center Sites, and other sites that Base G6 has responsibility to maintain
  • Supervised Preventative Maintenances and Repairs for all sites Base G6 has responsibility to maintain
  • Supervised installation of a new Building-wide support system to support the office spaces of the G6 Technology Management Branch
  • Operated both HVAC and CRAC Systems to maintain an effective environment for both equipment and staff
  • Created a system of monitoring support system efficiency to improve facilities equipment support
  • Designed Facilities Support Network, including dual DMZ Zones, Firewalls, protocol based rules Traffic Monitoring and overall network security to prevent introducing CAT I and CAT II into a secure operations network.
  • Created Electrical Installation Plans and Single Line Drawings
  • Minor Management oversight of other contractors on the same contract
  • Provide assistance and guidance to base System Administrations staff in regards to Active Directory, Exchange, Network and System Security.
  • Created Drawings of the entire compound, including HVAC, Power, Security, physical network layout and staff seating
  • Managed Data Center Capacity Planning and Data Center Build-out to include installation of an additional Generator, 4 additional CRAC Units, 35 additional Racks with Overhead Power & network support and supplemental power support for the NOC
  • Managed Data Center Operations, including Installation of IT and Facilities equipment, Maintenance of both IT and Facilities Equipment, as well as Removal and Decommissioning of both IT and Facilities equipment
  • Created documentation and provided guidance on Physical Security for the building the MITSC/RNOSC NCR was located in.
  • Provided guidance to junior members of the contract team on General IT equipment maintenance
  • Member of the Change Management and Configuration Management teams for the National Capitol Region
  • Performed various minor facilities and building maintenance activities
  • Supervised moderate to severe facilities maintenance activities
  • Assisted with providing guidance on base G6 positions to Contract team

Environment: Data Center, IT Operations, HVAC, CRAC, Commercial facilities equipment

Confidential, Quantico, Virginia

Facilities Coordinator/Engineer

Responsibilities:

  • Designed five year Data Center Plan for the RNOSC/MITSC G-6 TMB
  • Designed Wireless Network for Reserve Support Unit at Camp Upshur
  • Designed Wireless Network Design for Barracks WiFi Initiative
  • Designed the National Capital Region Data Center for the United States Marine Corps
  • Drafted designs for the NCR Data Center, including Power, Cooling (HVAC/CRAC) and Life-Safety Systems.
  • Developed Data Center Operations Guidelines
  • Developed Architectural Plans for Building Modification, including the creation of a Network Operations Center
  • Responsible for explaining to the Marine Corps and external contractors ANSI, IEEE, NEBS, NFPA and TIA Standards in relation to Data Center Operations and Management
  • Provide assistance and guidance to base System Administrations staff in regards to Active Directory, Exchange, Network and System Security as a secondary Systems Engineer.
  • Created Support Systems Preventative Maintenance Schedules and Repair Schedules for Two (2) Data Center Sites, and other sites that Base G6 has responsibility to maintain
  • Supervised Support System Preventative Maintenances and HVAC Repairs for all sites Base G6 has responsibility to maintain
  • Operated both HVAC and CRAC Systems to maintain an effective environment for both equipment and staff.
  • Created Electrical Installation Plans and Single Line Drawings
  • Provided Guidance to Government Officials for efficient Data Center Operations
  • Created a system of monitoring HVAC/CRAC efficiency to improve facilities equipment support
  • Considered the G-6 TMB Facilities Expert

Environment: Data Center, IT Operations, HVAC, CRAC, Commercial facilities equipment

Confidential, Reston, Virginia

ITO Service Delivery Consultant

Responsibilities:

  • Managed NII’s Data Center consisting of five 22 Ton CRAC Units, 2 548 KVa UPS systems and three Dry Coolers
  • Managed and supervised System inventory processes and procedures
  • Monitored and tuned environmental conditions of the Data Center
  • Monitored and troubleshot system hardware (NetApp, HP, Oracle/Sun), including new system installs
  • Manage capacity planning for cooling and power
  • Created Support System Preventative Maintenance Schedules and Repair Schedules
  • Supervised Support System Preventative Maintenances and HVAC Repairs
  • Monitored sub-vendors and manage schedule of work
  • Operated HVAC/CRAC System to maintain an effective environment for equipment
  • Created Electrical Implementation and usage Plans
  • Created Policy on set points for both Temperature and Humidity for efficient Data Center Operations
  • Monitored Data Center for compliance with SOX, SAS70 and other industry standard data center policies
  • Prepared and present reports concerning the Data Center, including capacity planning, preventative maintenance, inventory and policy compliance

Environment: Data Center Operations, NetApp, HP, Oracle, Sun Microsystems

Confidential, Ashburn, Virginia

Customer Engineer

Responsibilities:

  • Respond to customer repair requests.
  • Repair Servers.
  • Handle Spare Part Requests.
  • Trained New Staff on company practices and procedures.
  • Considered the Office Sun Microsystems Expert.
  • Considered the Office Hewlett Packard Hardware Expert.

Environment: Hewlett Packard, Sun Microsystems, Dell. IBM

Confidential, Ashburn, Virginia

Data Center Manager

Responsibilities:

  • Designed and built Confidential ’s first east coast data center (1.13 Megawatt; 25,000sqft, Tier 3 Site, N+2 Power, Chilled Water loop Cooling, VESDA Air Sampling System, Dual Pre-Action Sprinkler, 7x24x365 Coverage)
  • Produced Customer Facilities Agreements (CFAs) and Letters of Authority (LOAs) and directed telecommunications carriers
  • Directed the installation of over 700 pieces of equipment in the Data Center, including Sun & IBM Servers, Network Appliance Filers and Cisco Routers & Switches
  • Planned and executed migration of equipment from other sites to Ashburn
  • Managed all Network, WAN and LAN cable requests, (Coax, SM/MM Fiber, and Copper {RJ-45/RJ-14}).
  • Responsible for instructing Staff on following standards
  • Interacted with Collocation providers (DuPont Fabros and Equinix) for two separate sites
  • Managed 2 separate Data Centers; One in Ashburn, VA, the other in Chicago, IL (both 7x24x365)
  • Supervised a staff of five direct reports
  • Controlled a budget of $1 Million dollars combined for both sites
  • Designed several new Policies, Procedures and Forms now in use Company-Wide use
  • Created support system Preventative Maintenance Schedules and Repair Schedules
  • Supervised support system Preventative Maintenances and Repairs
  • Operated HVAC/CRAC System to maintain an effective environment for equipment
  • Created Electrical Installation & Implementation Plans
  • Created Network Installation & Implementation Plans
  • Created Policy on set points for both Temperature and Humidity for efficient Data Center Operations
  • Introduced a bid process for Data Center work resulting in considerable savings for the corporation
  • Considered the facilities (HVAC/CRAC, Power and Carriers) expert for all of Data Center Operations
  • Handled PCI, SOX and SAS70 Audits for Ashburn and Chicago Data Centers

Environment: HVAC, CRAC, LAN, WAN, SAN, Cisco, IBM, Sun Microsystems, NetApp, Foundry

Confidential, Arlington, Virginia

Data Center Manager

Responsibilities:

  • Managed all of GNI’s Data Centers (7), (two were Mission Critical; Tier 3) including environmental (HVAC {Glycol loop}, VESDA and Dual Pre-Action Fire Suppression Systems), power (DC and AC Power plants; N+1x redundancy, Redundant ATS Switch gear), capacity and connectivity (7x24x365 Support), and the Data Center for Verizon Long Distance
  • Designed GNI Server Hardware Standards
  • Designed Data Center Internal Network supporting Remote Console/Out-of-band Access, distributed network access and remote facility control.
  • Monitored compliance of Data Center Hardware to Verizon and GNI standards
  • Supervised several large scale projects (Facilities {HVAC and AC Power} Upgrade, Infrastructure Upgrade).
  • IT Local Point of Contact for Building Facilities, Including Power Generation (AC/DC), HVAC, VESDA and UPS
  • Managed all LAN, WAN, SAN and Backup Connection Requests
  • Supervised a staff of ten (10) individuals, including AC and DC electricians, HVAC technicians, Network & Systems Wiring Technicians and vendor-based contractors
  • Responsible for Physical Security of all of GNI’s Data Centers
  • Monitored all staff and outside contractors in GNI & LD Data Centers
  • Created support system Preventative Maintenance Schedules and Repair Schedules
  • Supervised support system Preventative Maintenances and Repairs.
  • Operated HVAC/CRAC System to maintain an effective environment for equipment
  • Created Electrical Installation & Implementation Plans
  • Created Policy on set points for both Temperature and Humidity for efficient Data Center Operations
  • Managed and planed for Disaster Recovery in GNI’s DR Data Center to meet FCC Standards
  • Controlled a Budget of $4 Million Dollars for all Data Center Sites
  • Physically installed Routers, Switches, WAN/MAN devices, servers and all necessary hardware, including running cables
  • Installed OS (Windows, HP-UX, Solaris, and Linux) on all Incoming servers for base lining and Testing of equipment
  • Supported existing HP OpenView Operations and Network Node Manager
  • Planned and executed several site migrations, including servers, networks, network equipment and storage
  • Responsible for Audits and external Audit Compliance (ITIL, ISO, SOX, SAS70, FCC)
  • Saved the company over $1 Million dollars though innovative, low cost solutions

Environment: UNIX, Linux, Solaris, Cisco, EMC, SAN, Brocade, Sun Microsystems, IBM, Hewlett Packard, Dell, HVAC

Confidential

Systems Architect/Engineer

Responsibilities:

  • Designed Single Desktop for use division wide (NT Domain, them migrated to Windows2000 and later 2003)
  • Designed corporate wide hardware (N+1 Power) and software standards
  • Performed Technical Support for the entire company as Tier 3 Support
  • Trained Tier 1 and Tier 2 support on Single Desktop System support (Windows NT, then Windows 2000 and Windows XP Professional)
  • Liaison for all third party vendors for technical requirements
  • Chief Architect of all Hardware systems brought into the company (HP 9000, Dell, HP NetServers, Compaq, Sun Microsystems, EMC)
  • Primary Systems Architect of Disaster Recovery Center (Tier 3 Site), including Data and Functional Replication Plans
  • Considered the Division’s Windows OS Expert
  • Designed System for using Virtual Systems to serve applications to End Users
  • Designed system to use Thin Client system to serve end users to allow for limited downtime.
  • Implemented HP OpenView Operations and Network Node Manager

Environment: Windows OS, HP 9000, Dell, HP Net Servers, Compaq, Sun Microsystems.

Confidential

Systems Administrator

Responsibilities:

  • Provide support for users of Service Management applications
  • Administrated Lucent Technologies ActiView System, Andersen Consulting’s Pic/CARE
  • System and TBS’s ASR System (Hybrid WindowsNT and HP UX).
  • Trained several member in the Service Management group on Administrating ActiView
  • Project lead for Off Site Storage and NT Working Group (To plan the first division-wide NT domain).
  • Designed standards for OSS Network PC Workstations and OSS Windows NT Domain.
  • Designed the division’s Unified Windows Domain (Windows NT).
  • Documented standard policies for Service Management group.
  • Designed software inventory system.
  • Managed corporate software license compliance.

Environment: ActiView, Windows NT, HP UX

Confidential, Washington, DC

Executive Director - Member Services

Responsibilities:

  • Managed and ran a division of over 100 persons providing Registration, Info Desk, Security, Medical and Radio Operations for a convention with an average attendance of 4,000 individuals.
  • Had direct authority to act on behalf of the convention with the hosting hotel.
  • Directly supervised a team of eight (8) managers over six (6) distinct districts under my division.
  • Responsible for providing both Security and Medical for the entire convention.
  • Director - Public Safety/Assistant Director - Personnel/Ombudsman (2013)
  • Supervised a Security staff of seventy (70) individuals providing security and safety services to the convention.
  • Supervised a staff of 5 providing Staff Registration and convention Human Resources
  • Acted as the Ombudsman to resolve staff on staff and department on department complaints
  • Assistant Director - Public Safety (2012)
  • Supervised a Security staff of seventy (70) individuals providing security and safety services to the convention.
  • Acted as the Director when the two co-directors were not available

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