Project Manager / Data Center Architect / Strategic Architect Resume
Alexandria, VirginiA
SUMMARY:
I have been called a leader, a builder and a visionary. Others have said I can take corporate visions and turned them into physical reality using my innovative, analytical skills, to create world class data centers and other projects. I am an experienced manager, respected by my staff and peers, who worked my way up the ranks through hard work, dynamic leadership and exceptional technical skill. Though forward thinking, I am conscious of lessons learned in the past. I have achieved budgetary savings by being cost conscious, but not “penny - wise and pound foolish”. Always leading, but never forgetting to listen to those who are part of the team. I have earned the respect of both my peers and my staff through my rare insight and natural leadership skills. I am available to start immediately to help your company succeed and surpass its goals.
TECHNICAL SKILL:
OS: Microsoft Windows (NT, 2000, 2000 Server, XP, 2003 Server, Vista, 2008 Server, Windows 7), HP/UX (10.x thru 11i), Solaris (6.x thru 10), Linux (Ubuntu 8 thru 9, CentOS 5, Fedora 9 thru 11).
Applications: HP OpenView (Operations, Network Node Manager), Microsoft SMS, Microsoft Exchange (5.5 thru 2007), Microsoft Office ( 97 thru 2007, Including All Professional Products {Word, Excel, etc.}, Project and Visio), LANDesk (3.5), Numara TrackIt, Microsoft Virtual PC, Sun/Oracle VirtualBox, VMware Player, Citrix Metaframe, Microsoft Active Directory ( 2000 thru 2008 ), Microsoft File and Print Services. Currently experimenting with VMWare.
Hardware: All HP (Both Unix and Intel/AMD), Dell (Intel/AMD), Sun (Both Sparc and Intel/AMD), IBM (Intel/AMD), Cisco Installation (All Routers, Switches, Firewalls), EMC Clariion and DMX, Brocade Switches, Sun StorageTek Tape Libraries, Quantum ADIC Tape Libraries
Functions: System Architecture & Design (Windows, Unix and Linux), Physical Architecture and Design (Electrical, Mechanical and Plumbing) Implementation and Support (Windows, Unix and Linux), Project Management, Asset Management, Configuration/Change Management, Incident/Crisis Management, Disaster Recovery/Business Continuity Management, Disaster Recovery/Business Continuity Design and Implementation, Training, Staff Management (Single Function, Multi-function, Single Site, Multiple Sites), Data Center Management (Single/Multiple Sites, Including Facilities and Infrastructure), Data Center Design, Vendor Management, Data Center Operations, Office Management, Office Relocation.
PROFESSIONAL EXPERIENCE:
Confidential, Alexandria, Virginia
Project Manager / Data Center Architect / Strategic Architect
Responsibilities:
- Report directly to the Chief Technical Officer/ Vice President of Technology.
- Gather requirements from the Information Technology and Services (IT&S) directors, managers, and CTO to design a new Data Center to be built when the American Diabetes Association (ADA) moves their Headquarters and Home Office to new space in Crystal City, Virginia.
- Gather Requirements from other departments in the ADA for their IT needs in the new office space
- Design New Data Center to be built in Crystal City.
- Includes Power, Cooling and Emergency Systems and requirements
- Design Data Center Layout, including Rack Positioning and equipment placement
- Designed Main Distribution Frame (MDF) and Intermediate Distribution Frames (IDF), as well as cable paths.
- Design new to the ADA Audio/Visual Systems to be used in Conference and Multipurpose Rooms, including Presentation and Video Conferencing Systems.
- Meet with, and Negotiate on behalf of the ADA Vendors, Contractors and Consultants to help build the IT Facilities and Services (Network, Printers, A/V, etc.) for the new office.
- Work with Architects on Electrical and Mechanical Design of the new office.
- Supervise Construction of both New Office Space and Data Center.
- Act as part of the corporate team designing the new office space in Crystal City.
- Develop Requests for Proposals (RFP) for Projects that ADA are evaluating, including:
- Migration to Office 365
- Virtualizing most of ADA Server and systems infrastructure
- Cloud Migration
- Premises Wiring
- A/V Installation
- Security as a Service (SaaS)
- Cloud System Monitoring
- Risk Assessment and Governance
- Physical Security
- Evaluate proposal responses from RFPs that ADA has put out for meeting the needs of ADA.
- Design, implement and manage converting ADA servers and Infrastructure from being Physical to Virtual.
- Manage the process of migrating ADA’s infrastructure to a hosted cloud solution.
- Design, implement and manage migrating ADA to Office 365 for Non-Profits from locally hosted Exchange 2010 environment.
- Manage the IT aspects of the move of the Home Office from the Mark Center to Crystal City.
- Assist with the project management of the entire Home Office Move.
- Design, manage and Implement an internal Physical Security System.
- Train all IT Staff, and select Users on how to use the new Audio Visial Systems
- Act as Director/Producer/Technical Staff for corporate-wide Broadcast events.
- Subject Matter Expert of Stream Broadcasting
Confidential, Washington, DC
Data Center Engineer
Responsibilities:
- During my brief tenure at the Securities and Exchange Commission for Confidential /AECOM, I helped their Operations department develop a series of requirements and metrics to measure their Data Center Management tools.
- I also developed a system for the SEC to collect data metrics on capacity planning.
Confidential, Quantico, Virginia
Data Center & Facilities Manager
Responsibilities:
- Contract was transferred to AT&T from Jacobs where I was doing the same work, to include handling the facilities management for three other Marine Corps Sites
- Designed and supervised construction of the Network Operations Center for the National Capital Region
- Designed and Supervised Installation of additional Support Systems for the Network Operations Center for the National Capital Region
- Designed and supervised the expansion of the Data Center for the National Capital Region
- Managed Building Operations, to include Operations, Administration and Management, Security System Upgrades, Power Circuit Installs, Building Safety and Compound Security/Safety
- Performed service guidance and evaluation of three (3) other building located on Quantico
- Created Preventative Maintenance Schedules and Repair Schedules for Two (2) Data Center Sites, and other sites that Base G6 has responsibility to maintain
- Supervised Preventative Maintenances and Repairs for all sites Base G6 has responsibility to maintain
- Supervised installation of a new Building-wide support system to support the office spaces of the G6 Technology Management Branch
- Operated both HVAC and CRAC Systems to maintain an effective environment for both equipment and staff
- Created a system of monitoring support system efficiency to improve facilities equipment support
- Designed Facilities Support Network, including dual DMZ Zones, Firewalls, protocol based rules Traffic Monitoring and overall network security to prevent introducing CAT I and CAT II into a secure operations network.
- Created Electrical Installation Plans and Single Line Drawings
- Minor Management oversight of other contractors on the same contract
- Provide assistance and guidance to base System Administrations staff in regards to Active Directory, Exchange, Network and System Security.
- Created Drawings of the entire compound, including HVAC, Power, Security, physical network layout and staff seating
- Managed Data Center Capacity Planning and Data Center Build-out to include installation of an additional Generator, 4 additional CRAC Units, 35 additional Racks with Overhead Power & network support and supplemental power support for the NOC
- Managed Data Center Operations, including Installation of IT and Facilities equipment, Maintenance of both IT and Facilities Equipment, as well as Removal and Decommissioning of both IT and Facilities equipment
- Created documentation and provided guidance on Physical Security for the building the MITSC/RNOSC NCR was located in.
- Provided guidance to junior members of the contract team on General IT equipment maintenance
- Member of the Change Management and Configuration Management teams for the National Capitol Region
- Performed various minor facilities and building maintenance activities
- Supervised moderate to severe facilities maintenance activities
- Assisted with providing guidance on base G6 positions to Contract team
Environment: Data Center, IT Operations, HVAC, CRAC, Commercial facilities equipment
Confidential, Quantico, Virginia
Facilities Coordinator/Engineer
Responsibilities:
- Designed five year Data Center Plan for the RNOSC/MITSC G-6 TMB
- Designed Wireless Network for Reserve Support Unit at Camp Upshur
- Designed Wireless Network Design for Barracks WiFi Initiative
- Designed the National Capital Region Data Center for the United States Marine Corps
- Drafted designs for the NCR Data Center, including Power, Cooling (HVAC/CRAC) and Life-Safety Systems.
- Developed Data Center Operations Guidelines
- Developed Architectural Plans for Building Modification, including the creation of a Network Operations Center
- Responsible for explaining to the Marine Corps and external contractors ANSI, IEEE, NEBS, NFPA and TIA Standards in relation to Data Center Operations and Management
- Provide assistance and guidance to base System Administrations staff in regards to Active Directory, Exchange, Network and System Security as a secondary Systems Engineer.
- Created Support Systems Preventative Maintenance Schedules and Repair Schedules for Two (2) Data Center Sites, and other sites that Base G6 has responsibility to maintain
- Supervised Support System Preventative Maintenances and HVAC Repairs for all sites Base G6 has responsibility to maintain
- Operated both HVAC and CRAC Systems to maintain an effective environment for both equipment and staff.
- Created Electrical Installation Plans and Single Line Drawings
- Provided Guidance to Government Officials for efficient Data Center Operations
- Created a system of monitoring HVAC/CRAC efficiency to improve facilities equipment support
- Considered the G-6 TMB Facilities Expert
Environment: Data Center, IT Operations, HVAC, CRAC, Commercial facilities equipment
Confidential, Reston, Virginia
ITO Service Delivery Consultant
Responsibilities:
- Managed NII’s Data Center consisting of five 22 Ton CRAC Units, 2 548 KVa UPS systems and three Dry Coolers
- Managed and supervised System inventory processes and procedures
- Monitored and tuned environmental conditions of the Data Center
- Monitored and troubleshot system hardware (NetApp, HP, Oracle/Sun), including new system installs
- Manage capacity planning for cooling and power
- Created Support System Preventative Maintenance Schedules and Repair Schedules
- Supervised Support System Preventative Maintenances and HVAC Repairs
- Monitored sub-vendors and manage schedule of work
- Operated HVAC/CRAC System to maintain an effective environment for equipment
- Created Electrical Implementation and usage Plans
- Created Policy on set points for both Temperature and Humidity for efficient Data Center Operations
- Monitored Data Center for compliance with SOX, SAS70 and other industry standard data center policies
- Prepared and present reports concerning the Data Center, including capacity planning, preventative maintenance, inventory and policy compliance
Environment: Data Center Operations, NetApp, HP, Oracle, Sun Microsystems
Confidential, Ashburn, Virginia
Customer Engineer
Responsibilities:
- Respond to customer repair requests.
- Repair Servers.
- Handle Spare Part Requests.
- Trained New Staff on company practices and procedures.
- Considered the Office Sun Microsystems Expert.
- Considered the Office Hewlett Packard Hardware Expert.
Environment: Hewlett Packard, Sun Microsystems, Dell. IBM
Confidential, Ashburn, Virginia
Data Center Manager
Responsibilities:
- Designed and built Confidential ’s first east coast data center (1.13 Megawatt; 25,000sqft, Tier 3 Site, N+2 Power, Chilled Water loop Cooling, VESDA Air Sampling System, Dual Pre-Action Sprinkler, 7x24x365 Coverage)
- Produced Customer Facilities Agreements (CFAs) and Letters of Authority (LOAs) and directed telecommunications carriers
- Directed the installation of over 700 pieces of equipment in the Data Center, including Sun & IBM Servers, Network Appliance Filers and Cisco Routers & Switches
- Planned and executed migration of equipment from other sites to Ashburn
- Managed all Network, WAN and LAN cable requests, (Coax, SM/MM Fiber, and Copper {RJ-45/RJ-14}).
- Responsible for instructing Staff on following standards
- Interacted with Collocation providers (DuPont Fabros and Equinix) for two separate sites
- Managed 2 separate Data Centers; One in Ashburn, VA, the other in Chicago, IL (both 7x24x365)
- Supervised a staff of five direct reports
- Controlled a budget of $1 Million dollars combined for both sites
- Designed several new Policies, Procedures and Forms now in use Company-Wide use
- Created support system Preventative Maintenance Schedules and Repair Schedules
- Supervised support system Preventative Maintenances and Repairs
- Operated HVAC/CRAC System to maintain an effective environment for equipment
- Created Electrical Installation & Implementation Plans
- Created Network Installation & Implementation Plans
- Created Policy on set points for both Temperature and Humidity for efficient Data Center Operations
- Introduced a bid process for Data Center work resulting in considerable savings for the corporation
- Considered the facilities (HVAC/CRAC, Power and Carriers) expert for all of Data Center Operations
- Handled PCI, SOX and SAS70 Audits for Ashburn and Chicago Data Centers
Environment: HVAC, CRAC, LAN, WAN, SAN, Cisco, IBM, Sun Microsystems, NetApp, Foundry
Confidential, Arlington, Virginia
Data Center Manager
Responsibilities:
- Managed all of GNI’s Data Centers (7), (two were Mission Critical; Tier 3) including environmental (HVAC {Glycol loop}, VESDA and Dual Pre-Action Fire Suppression Systems), power (DC and AC Power plants; N+1x redundancy, Redundant ATS Switch gear), capacity and connectivity (7x24x365 Support), and the Data Center for Verizon Long Distance
- Designed GNI Server Hardware Standards
- Designed Data Center Internal Network supporting Remote Console/Out-of-band Access, distributed network access and remote facility control.
- Monitored compliance of Data Center Hardware to Verizon and GNI standards
- Supervised several large scale projects (Facilities {HVAC and AC Power} Upgrade, Infrastructure Upgrade).
- IT Local Point of Contact for Building Facilities, Including Power Generation (AC/DC), HVAC, VESDA and UPS
- Managed all LAN, WAN, SAN and Backup Connection Requests
- Supervised a staff of ten (10) individuals, including AC and DC electricians, HVAC technicians, Network & Systems Wiring Technicians and vendor-based contractors
- Responsible for Physical Security of all of GNI’s Data Centers
- Monitored all staff and outside contractors in GNI & LD Data Centers
- Created support system Preventative Maintenance Schedules and Repair Schedules
- Supervised support system Preventative Maintenances and Repairs.
- Operated HVAC/CRAC System to maintain an effective environment for equipment
- Created Electrical Installation & Implementation Plans
- Created Policy on set points for both Temperature and Humidity for efficient Data Center Operations
- Managed and planed for Disaster Recovery in GNI’s DR Data Center to meet FCC Standards
- Controlled a Budget of $4 Million Dollars for all Data Center Sites
- Physically installed Routers, Switches, WAN/MAN devices, servers and all necessary hardware, including running cables
- Installed OS (Windows, HP-UX, Solaris, and Linux) on all Incoming servers for base lining and Testing of equipment
- Supported existing HP OpenView Operations and Network Node Manager
- Planned and executed several site migrations, including servers, networks, network equipment and storage
- Responsible for Audits and external Audit Compliance (ITIL, ISO, SOX, SAS70, FCC)
- Saved the company over $1 Million dollars though innovative, low cost solutions
Environment: UNIX, Linux, Solaris, Cisco, EMC, SAN, Brocade, Sun Microsystems, IBM, Hewlett Packard, Dell, HVAC
Confidential
Systems Architect/Engineer
Responsibilities:
- Designed Single Desktop for use division wide (NT Domain, them migrated to Windows2000 and later 2003)
- Designed corporate wide hardware (N+1 Power) and software standards
- Performed Technical Support for the entire company as Tier 3 Support
- Trained Tier 1 and Tier 2 support on Single Desktop System support (Windows NT, then Windows 2000 and Windows XP Professional)
- Liaison for all third party vendors for technical requirements
- Chief Architect of all Hardware systems brought into the company (HP 9000, Dell, HP NetServers, Compaq, Sun Microsystems, EMC)
- Primary Systems Architect of Disaster Recovery Center (Tier 3 Site), including Data and Functional Replication Plans
- Considered the Division’s Windows OS Expert
- Designed System for using Virtual Systems to serve applications to End Users
- Designed system to use Thin Client system to serve end users to allow for limited downtime.
- Implemented HP OpenView Operations and Network Node Manager
Environment: Windows OS, HP 9000, Dell, HP Net Servers, Compaq, Sun Microsystems.
Confidential
Systems Administrator
Responsibilities:
- Provide support for users of Service Management applications
- Administrated Lucent Technologies ActiView System, Andersen Consulting’s Pic/CARE
- System and TBS’s ASR System (Hybrid WindowsNT and HP UX).
- Trained several member in the Service Management group on Administrating ActiView
- Project lead for Off Site Storage and NT Working Group (To plan the first division-wide NT domain).
- Designed standards for OSS Network PC Workstations and OSS Windows NT Domain.
- Designed the division’s Unified Windows Domain (Windows NT).
- Documented standard policies for Service Management group.
- Designed software inventory system.
- Managed corporate software license compliance.
Environment: ActiView, Windows NT, HP UX
Confidential, Washington, DC
Executive Director - Member Services
Responsibilities:
- Managed and ran a division of over 100 persons providing Registration, Info Desk, Security, Medical and Radio Operations for a convention with an average attendance of 4,000 individuals.
- Had direct authority to act on behalf of the convention with the hosting hotel.
- Directly supervised a team of eight (8) managers over six (6) distinct districts under my division.
- Responsible for providing both Security and Medical for the entire convention.
- Director - Public Safety/Assistant Director - Personnel/Ombudsman (2013)
- Supervised a Security staff of seventy (70) individuals providing security and safety services to the convention.
- Supervised a staff of 5 providing Staff Registration and convention Human Resources
- Acted as the Ombudsman to resolve staff on staff and department on department complaints
- Assistant Director - Public Safety (2012)
- Supervised a Security staff of seventy (70) individuals providing security and safety services to the convention.
- Acted as the Director when the two co-directors were not available
