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Sr. Technical Delivery Manager Resume

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Atlanta, GA

SUMMARY:

  • A Scrum Master Certified Professional, having over 20 years of experience in managing/delivering end - to-end solutions for various clients in US, of which 5 years relevant experience as a Scrum Master.
  • Hands-on experience in all phases of SDLC including Project Management, Requirements analysis, System analysis / design, Development and implementing custom application software in various industries.
  • Expertise includes Client management, Vendor management, Mentoring Onsite and offshore Project Teams and implementing end-to-end customized solutions for various clients from Project kick off until implementation and post- implementation support.
  • Experience in leading the transformation from Waterfall to Agile Scrum methodology. I have trained, guided and mentored the client teams with respect to new methodology
  • Collaborated with Product Owner in creation of User stories and keeping the Product backlog groomed/prioritized.
  • Conducted Daily stand-ups, Sprint planning sessions, Product review (along with Product owner) and Sprint retrospective meetings.
  • Provided all stakeholders with sprint metrics like Team velocity, Burn down charts etc.
  • Expertise in managing / executing simultaneous projects on Imaging / Workflow systems, Treasury/Risk management systems, Maintenance and material management systems and other commercial applications.

PROFESSIONAL SUMMARY:

Confidential, Atlanta, GA

Sr. Technical Delivery Manager

Responsibilities:
  • Lead the transformation from Waterfall to Agile Scrum methodology.
  • Trained, guided and mentored the business teams with respect to new methodology, for 3-4 sprints.
  • Collaborated with Product Owner in creation of User stories and keeping the Product backlog groomed/prioritized.
  • Managed multiple Scrum teams, spread over multiple geographical locations, for smoother transition
  • Sprint planning - based on 2-week sprints.
  • Requirements gathering / Task breakdown based on Stories (by Analysts / development team).
  • Creation of Spring backlog for each sprint.
  • Held Daily scrum meetings.
  • Closely monitored progress for each sprint.
  • Updated Sprint burn-down chart as per progress, for each sprint.
  • Held Sprint review and Retrospective meetings, for each sprint, with all stakeholders involved.
  • Collaborated closely with all managers/directors and ensured that their needs were met to their satisfaction.
  • Facilitated exhaustive JAD sessions. Documented all requirements in Functional specifications document and ensured that the business team signed off on the same. (Requirements Management).
  • Was the single point of contact for customers? Acted as a bridge between Business teams, Project teams and all other stakeholders in every project.
  • Involved with design team and development team meetings and guided the process in case of any issues being faced by the team (Design and Analysis)
  • Guiding and mentoring project teams (Onsite and offsite) - held regular team meetings with onsite and offshore teams. Made sure that their voices were heard and any issues/concerns were dealt with and/or resolved
  • Developed and managed project plans using MS Project. (Project Planning / Tracking)
  • Created WBS for each project and tracked each project closely to ensure that the production deployment(s) are aligned with every release.
  • Scope changes and were clearly documented. Estimates were created in terms of effort required and change Management process was successfully (Scope Management)
  • All out-of-scope changes were driven through the change management process. Stakeholders decided what changes be taken up before Production deployment and which ones will be taken up as enhancements.
  • Maintained a Risk management document wherein all potential risks (short term and long term) were documented along with action taken to mitigate them. (Risk Management)
  • All out of scope, Risk and change management being updated to the upper level management on time to time.
  • Ensured that all artifacts, source code and processes were aligned with the client’s Quality process. Also ensured that System integrated testing was executed as per approved Test cases/plans. (Quality management)
  • All defects were entered / documented in HP ALM tool. They were closely tracked to completion. Also, enhancements were separately documented in the Scope document. (Defect management)
  • Release management - closely worked with IT, support and release management teams to ensure that every release was devoid of any defect(s). (Release management)
  • UAT management - Actively worked with business users to ensure all UAT defects/issues were documented and all changes were documented separately to take them thru the change management process. (UAT management)
  • Worked with all relevant teams to ensure that the approved / tested release package was implemented in production environment.
  • Dealt with multiple vendors for resourcing needs. Negotiated rates with them to ensure that client is benefited (Vendor management)
  • Managed 20-25 contractors along with Full time employees

Environment: TIBCO, Java J2EE, Oracle 11g, Adobe Flex, Clarity, HP Quality Center, Agile (Scrum Methodology), JIRA.

Confidential, Des Moines, IA

Project / Delivery Manager

Responsibilities:
  • Took over the project Manager Role after the project ran into trouble soon after kick-off. Managed/delivered the solution to the utmost satisfaction of the customer
  • Interacted with the Business and vendors and resolved lot of hiccups in the project within a limited time frame
  • Worked with business representatives of the state and translated the work to the offshore manager and worked with the team to develop the needs to the client satisfaction
  • Involved with the state vendor on procurement of software hardware etc.
  • Facilitation of Prototype.
  • Involved in data transformation, data migration process.
  • User acceptance and User training being facilitated.

Environment: .NET Framework, XML, Oracle 11g, File Net eProcess Workflow.

Confidential, Boston, MA

Senior Technical Project Manager

Responsibilities:
  • Study and analyzed and presented the artifacts:
  • Requirements document including Functional and non-functional requirements.
  • Gap analysis document.
  • Detailed Test cases and Traceability Matrix.
  • IT Readiness process.
  • System Governance Process.
  • Change and Release management processes.
  • Configuration management process.
  • Data Migration process for present and future groups.
  • Disaster Recovery strategy and plan.
  • Over and above the deliverables listed, we actively participated in UAT Testing and all activities related to Production go live and post production support.

Confidential, Nashville, TN

Application Development Manager/ Scrum Master

Responsibilities:
  • Business and functional module to process Medicare/Medicaid claims and to determine Medicare and Medicaid eligibility being analyzed in full depth
  • Led Sprint Planning sessions, worked with team on user story selections and estimates. Led daily stand-up meetings, and removed impediments. Challenged and praised the team along the way.
  • Tracked sprint tasks to update sprint burn down chart and create sprint review documentation.
  • Worked with team to learn strengths and weaknesses to improve team sprint velocities.
  • Worked with Product Owner and stakeholders to prioritize Project Backlog.
  • Responsibilities as Technical Lead required reviewing and signing off on
  • Implementation of the project in production

Environment: FileNet P8, WebSphere, DB2, Java, JSP, Agile methodology (Scrum), MS-SharePoint.

Confidential, New York, NY

Project Manager

Responsibilities:
  • Involved in the project from initiation to completion of the project
  • Organized and led the team for all the JAD user Design Process
  • Guiding and mentoring project teams (Onsite and offsite) - held regular team meetings with onsite and offshore teams. Made sure that their voices were heard and any issues/concerns were dealt with and/or resolved
  • Developed and managed project plans using MS Project.
  • Created WBS for each project and tracked each project closely to ensure that the production deployment(s) are aligned with every release.
  • Implemented all Risk, Scope and change management of the application process
  • Ensured that all artifacts, source code and processes were aligned with the client’s Quality process. Also ensured that System integrated testing was executed as per approved Test cases/plans.
  • All defects were entered/documented and were closely tracked to completion. Also, enhancements were separately documented in the Scope document.
  • Worked with all relevant teams to ensure that the approved / tested release package was implemented in production environment
  • Release management - closely worked with IT, support and release management teams to ensure that every release was devoid of any defect(s).
  • UAT management - Actively worked with business users to ensure all UAT defects/issues were documented and all changes were documented separately to take them thru the change management process.

Environment: Java, JSP, XML, Oracle 10g, WebLogic, Bizflow (Workflow engine).

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