WORK EXPERIENCE:

• Experience on the testing of different types of Panasonic Set Top Boxes (Integrated Receiver Decoder) for United States Market (DirecTV and Comcast).
• Experience in testing on integrated digital televisions. Testing these products using Bit streams generators & live data.
• Experience in installation of peaks and TV Micro software at the fields location.
• Experience in production Field locations for performing smoke testing on multiple Set Top Boxes and different television sets ( IPTV, MMD, HD).
• Experience in performing testing and supporting users at Filed location before the product goes to Live.
• Experience in interacting with users of Cable Labs in terms of testing for product certification.
• Experience in communication and supporting users from TV Guide, Comcast and Cable Labs for any open outstanding defects using XDDTs.
• Experience in Integration and System testing for different Digital Set Top boxes.
• Recognized my efforts after the product got certification.
• Experience in working as Headend Engineer (Motorola and Scientific Atlanta) for single cast & multicast download of Base Platform, TV Guide and VOD.
• Involved in Supporting Headend & trouble shooting the problems of Set Top Boxes.
• Experience in working and maintaining DAC6000 (2.97, 2.80) and Motorola Headend.
• Experience in testing Set top boxes and TV’s at production field locations.
• Hands on experience on testing with different Motorola equipments like NC1500, MPS, IRT2000, RADD, RPD, OM, Commander (6i / 8) and HCT.
• Test management and bug tracking using Quality Center & XDDTs.
• Ability to understand and translate business requirements into test scenarios & test cases.
• Ability to take the functional requirements and convert the Use cases into the Test cases by adding specific data to a scenario.
• Experience in performing Regression, Performance, Reliability, Stress, and Load Testing.
• Identifying the Test Requirements based on User Requirements and Design Specifications.
• Understanding Test Plans, creating Test Cases, Test Scenarios and Test Scripts for Testing Process.
• Experience in designing Test Strategies / Test Plan / Test Cases.
• Executing, Maintaining Test Scripts and Updating as and when the business rules changes.
• GUI, Usability, Unit, Integration, and System Testing.
• Experience in scripting using automation tool Quick Test Professional v 9.1.
• Experience in developing automation scripts using VB Script.
• Interaction with other teams for smooth problem resolution and error free rollouts.
• Experience in Capability Maturity Model.
• Documenting Test Documents Using MS Office Tools - Word, Excel, Power Point
• Good exposure to Software Development Life Cycle.
• Experience in working and testing Oracle 8i database, Visual Basic, ASP, IIS, LDAP and MTS
• Has experience in working with Rational® Clear Case
• Joining Photon shortly
• Having more that 11+ years of IT experience as a QA LEAD, senior QA Tester and QA analyst, involved in QA project planning, test design, test development and implementation of test procedures for Set-Top-Boxes, client-server and web-based application
• Expertise in System Testing, Black Box Testing and White Box Testing, Experience in design and development of test plans, test requirements, script development, manual testing, Integration Testing, User Acceptance Testing, Performance Testing, Stress Testing
• A capable team player, detail-oriented, motivated individual with strong analytical, documentation and communication skills

TECHNICAL SKILLS OR KEY SKILL SETS:

Operating Systems: Windows95/98/2000//NT/XP, Sun-Solaris 8.0, UNIX MSDOS 6.22

Languages: PL/SQL, C, C++, UML, VC++, VB, COBOL

Web Technologic: ASP.NET, VB.NET, C#

Script Languages: QTP v9.x/8.x, VB Script, Java Script, HTML

Version Controls Tools: Visual Source safe 6.0, 5.0

Tools: Mercury Quality Center, MS-Word, Excel, Visual Studio, Crystal Reports and Windows bit stream generators.

Databases: Sybase, SQL Server, Oracle and MS Access

Management Tools: MS Project, Rational Rose, MS Office’2000, MS.Visio

WORK EXPERIENCE:

Confidential

QA Lead

• Nippon Yusen Kaisa logistic company is one of the worlds leading shipping company in maintaining the highest standards for safety and quality services
• Participated in the following projects since joining NYK

Confidential

QA Lead

Responsibilities:

• Involved in Daily Triage meetings with business managers and technical managers to resolve the bugs identified on daily basis.
• Assisting user community (North America, Europe, Asia) in UAT and smoke testing the release into production.
• Facilitating communication with users in Japan, Hong Kong, Singapore, North America, UK on UAT Shadow play support.
• Experience in analyzing testing efforts and providing QA Estimates.
• Mentoring other team members of the team during Knowledge Exchange sessions.
• Reported defects using Quality Center and interacted with developers to resolve any defects/issues.
• Used Defect Management to escalate critical and highs defects raised by the team to business and Service PM.
• Extensively performed White Box, Black Box and System testing.
• Create scenarios, test cases and attended meetings for business sign off on test scenarios and test cases.
• Performed database testing by writing queries.
• Developed automated scripts to create multiple ID’s by giving different application access.
• Performed manual testing based on the developed test cases.
• Managing 4-8 resources, leading testing effort, reviewing test scenarios and unit testing done by the developers, managing QA testing in test environment and regression testing before UAT

Environment:  Java, Linux, Sybase Database, LDAP, MS-SQL and QTP

Confidential

Software QA Lead

Responsibilities :

• Good exposure of developing the VB scripts and connecting to the database.
• Designed, Analysis & developed automated QTP scripts from scratch.
• Automated developed scripts were maintained and used in all non production environments after each data refresh from production.
• Developed scripts to perform standard check points, database check points, image check points, bitmap check point and text check point.
• Developed multiple scripts for regression testing suite.
• Managed team of 4 members and conducted peer review on the developed scripts.
• Conducted review meetings for feedback and coordinated as per the business feedback.
• Hands on experience in maintaining automated developed scripts for around 4 years for the project.
• Developed scripts were maintained in different QTP versions v8.0, 8.x, 9.1 and 9.2

Environment:  Quick test professional (QTP v8.0, 8.x, 9.01 and 9.2), Sybase data base, VB Script, Java application, Quality Center

Senior Quality Assurance Analyst/Consultant

Responsibilities :

• Conducted daily triage meetings to review and update the status of defects.
• Reported defects using Quality Center and interacted with developers to resolve any defects/issues.
• Extensively performed White Box, Black Box and System testing.
• Supported business for UAT testing.
• Used Quality Center for defect tracking and responsible for follow up activities
• Co- Coordinated with business managers and technical managers to resolve the bugs identified on daily basis.
• Performed manual testing based on the developed test cases.
• Created Low Level Business Use cases from UML docs, Functional Specs etc

Environment:  Small talk, Java, VB, Gemstone and LDAP

Confidential

Quality Assurance Analyst/Consultant

Responsibilities :

• Tested set-top for TV Guide application functionality and Video on Demand (VOD) application functionality using the Motorola headend through the Digital Access Controller (DAC) console.
• Testing multiple boxes on the Fields located at Washington
• Experience in production Field locations for performing Adhoc testing on multiple Set Top Boxes.
• Experience in performing testing and supporting users at Filed location before the product goes to Live.
• Experience in communication and supporting users from TV Guide, Comcast and Cable Labs for any open outstanding defects using XDDTs.
• Responsible for verifying proper set-top functionality of the interactive network, audio/video, Pay-Per-View (PPV) services, text messages, EAS messages.
• Worked on Sea Change Server for VOD Sub Menu, display of actor etc.
• Created test plans and test cases for this project by reviewing specifications provided by Panasonic, TV Guide, and MSO partners.
• Involved in applications download and launch from DAC 6000(v2.80, v.2.97) on Motorola Media Cipher Set top box.
• Support bug-tracking system using DDTS.
• Support software development Engineers
• Conduct Design Verification Tests using multiple test suites
• Setting and testing purchase limits-verification of IPPV purchase limits using Whelm.
• Testing of the Scripts using DCCG

Environment:  Base Platform, TV Guide Application, Video On Demand

Confidential

Headend Engineer

Responsibilities :

• Hands on experience for maintenance and testing of different Motorola equipments like NC1500, MPS, IRT2000, RADD, RPD, OM, Commander (6i / 8) and HCT.
• NC1500 software updates.
• Involved in the establishment of the new Motorola headend.
• Getting authorization from Hits and created sources, background services and channel maps.
• Involved in trouble shooting the problems of the headend and communicated with TRC for the support and fixing the problems.
• Involved in the movement of the Motorola headend.
• Involved in the Shutting down and bringing back up of the Motorola headend.
• Performed the Database backup and UKL backup on the DAC

Confidential

Headend Engineer

Responsibilities :

• Hands on experience for maintenance and testing of different Scientific Atlanta equipments like QAM, QPSK, BIG and DHCT.
• Involved in the communication with SciCare.
• Involved in the Upgrade of DNCS software SR 2.2/3.2 for two SA headends.
• Performed the backup of Informix database and complete file system.
• Involved in creating the Music choice source and support for the missing guide data

Environment:  DNCS, AppServer, TED Server

Senior Consultant

Responsibilities :

• Reviewed Panasonic and Cable Labs specifications to develop appropriate test plans and test cases to test the overall system functionality and user navigation routines.
• Experience in installing TV Micro, Peaks software and address download issues at different filed locations.
• Experience in production Field locations for performing smoke Adhoc testing.
• Experience in performing testing and supporting users at Filed location before the product goes to Live.
• Experience in communication and supporting users from Cable Labs and JAPAN for testing the product at both field location and at work location.
• Experience in interacting with users of Cable Labs in terms of testing for product certification.
• Tested the television’s functionality with the Cable CARD, which provides a channel map once inserted into the television. The Cable CARD allows the television to receive and display encrypted digital cable television programming without an external set-top.
• Responsible for testing live cable television signals and MPEG-2 test bit streams from the Motorola and Scientific Atlanta headends to verify proper closed captioning, audio, video, rating block, user interface, and other user functionalities.
• Installation of the peaks software through SD card.
• Installation of the TV Micro software.
• Support for the Japan on testing of the issues lists.
• Checking of the results and observations submitted by Japan Engineers.
• Reported comments and observations for open bugs in our bug tracking system.
• Responsible for submitting and closing DDTS reports for any new or fixed product defects.
• Prepared documents (test plans, test results, product specifications) submitted for Cable Labs certification

Environment: Peaks software, TV micro software

Confidential

Senior Consultant

Responsibilities :

• Tested the television’s functionality with the Cable CARD, which provides a channel map once inserted into the television. The Cable CARD allows the television to receive and display encrypted digital cable television programming without an external set-top.
• Responsible for testing live cable television signals and MPEG-2 test bit streams from the Motorola and Scientific Atlanta headends to verify proper closed captioning, audio, video, rating block, user interface, and other user functionalities.
• Experience in installing TV Micro, Peaks software and address download issues at different filed locations.
• Experience in production Field locations for performing smoke Adhoc testing.
• Experience in performing testing and supporting users at Filed location before the product goes to Live.
• Experience in communication and supporting users from Cable Labs and JAPAN for testing the product at both field location and at work location.
• Experience in interacting with users of Cable Labs in terms of testing for product certification.
• Worked with Japanese engineers for further improvement of the product.
• Installation of the peaks software through SD card.
• Installation of the TV Micro software.
• Support for the Japan on testing of the issues lists.
• Checking of the results and observations submitted by Japan Engineers.
• Involved in the long term testing of these products

Confidential

Senior Consultant

Responsibilities :

• Reviewed Panasonic and Cable Labs specifications to develop appropriate test plans and test cases to test the overall system functionality and user navigation routines.
• Tested the television’s functionality with the Cable CARD, which provides a channel map once inserted into the television. The Cable CARD allows the television to receive and display encrypted digital cable television programming without an external set-top.
• Responsible for testing live cable television signals and MPEG-2 test bit streams from the Motorola and Scientific Atlanta headends to verify proper closed captioning, audio, video, rating block, user interface, and other user functionalities.
• Experience in installing TV Micro, Peaks software and address download issues at different filed locations.
• Experience in production Field locations for performing smoke Adhoc testing.
• Experience in performing testing and supporting users at Filed location before the product goes to Live.
• Experience in communication and supporting users from Cable Labs and JAPAN for testing the product at both field location and at work location.
• Experience in interacting with users of Cable Labs in terms of testing for product certification.
• Worked with Japanese engineers for further improvement of the product.
• Installation of the peaks software through SD card.
• Installation of the TV Micro software.
• Support for the Japan on testing of the issues lists.
• Checking of the results and observations submitted by Japan Engineers.
• Reported comments and observations for open bugs in our bug tracking system.
• Responsible for submitting and closing DDTS reports for any new or fixed product defects.
• Prepared documents (test plans, test results, product specifications) submitted for Cable Labs certification.
• Recognized for my efforts after certification of product
• Coordinate of the embedded software testing activities

Environment:  Peaks software, TV micro software

Confidential

Senior QA Tester

Responsibilities :

• Involved in business specification and technical specifications
• Extensively performed White Box and Black Box testing.
• Responsible for implementation of unit/integration testing.
• Used Test Director for defect tracking and responsible for follow up activities
• Co- Coordinated with business managers and technical managers to resolve the bugs identified on daily basis.
• Developed and Tested Reports using Crystal Reports 10.0.
• Wrote complex SQL queries to check the consistency and integrity of the database.
• Co-Coordinated with different teams to set up testing and training environment.
• Developed test cases for standard and ad-hoc reports for crystal reports.
• Active participation in peer reviews and meeting.
• Make sure the deliveries are on time with high quality

Environment:  Oracle Developer 6i for Client Server application and VB 6.0 ASP 2.0 for web application and Oracle 8i database

Confidential

Programmer

Responsibilities :

• Performed functional, integration, system, user acceptance and regression testing.
• Development of the small application logic
• Involved in Database testing.
• Used SQL queries to access data from different database tables.
• Reported defects and interfaced with developers to resolve technical issues.
• Written Test Plans and Test Cases
• Tested Web Pages and forms validations
• Performed Unit testing, Integration testing, Regression testing

Environment:  Visual Interdev, Microsoft Access and Test Director.