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Program Manager Resume

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Riverwoods, IL

SUMMARY:

  • 13 years of overall IT experience with 10 years of Project / Program Management expertise
  • Skilled in Project Management, Client Relationship Management & CMMI Certification Planning

TECHNICAL SKILLS:

Microsoft Office Tools: Excel, Word, Project, Access, Visio, SharePoint, PowerPoint, Project Server and Outlook (2000/2003/2007/2010 )

Rational Suite: Rational Rose, Requisite Pro, Clear Quest, Clear Case, PVCS

Operating Systems: WIN XP Pro, WIN 2000, Windows NT 4.0, MS Exchange 2000/2003, Windows 95, Linux, Unix

Test Tools: Quality Center, Test Director, Win Runner and Load Runner

PROFESSIONAL EXPERIENCE:

Confidential, Riverwoods, IL

Program Manager

Responsibilities:
  • Currently managing 9 projects - 2(KYC), 7(AML) totaling around $1.2 million
  • Evaluate and implement project management tools and standards to maximize SDLC governance - leading to 40% time savings in effective project hours billed
  • Keeping track of KPIs (timeline, budget, quality) to assess the project progress to meet predetermined goals
  • Constant coordination between Business and Management teams to manage outcomes
  • Coordinating with the project teams to proactively identify and manage potential issues
  • Managing cross channel requirements for diverse business and technical teams - Business Strategy, Application Architecture, Payment Services, EPMO, Software Quality Management, Infrastructure Services, Technology Risk, Cybersecurity, Advanced Analytics, Consumer Lending
  • Drive Change Management initiatives to mature the organization’s Portfolio Management Practices.
  • Monitoring, tracking and reporting the project status to meet time and quality deadlines

Environment: Teradata, Clarity, Share point, HP ALM, Visio, Microsoft Suite (Access, Excel, Word, PowerPoint, Visio, MS Project).

Confidential, Rockford, IL

Program Manager

Responsibilities:
  • Project scheduling/planning/tracking for both T&M / FP projects totaling US $ 2.3 million
  • Managing team adherence to DO178B across all phases of the project
  • Streamlined Metrics, raising quality alerts and early warnings
  • Facilitated team to make commitments through story selection, sizing and task definition
  • Proactively developed and maintained team standards, tools and best practices reducing development time by 30%
  • Met goal of addressing and resolving issues within 24 hours.
  • Developed Governance Models, workflows and approaches to ensure changes are implemented and communicated in time using AGILE methodology
  • Increased the productivity of Scrum teams by 16% and the quality of deliverables by 22%
  • Track & report project financials, burn reports, status reports, project risks & issues and deadlines
  • Working with finance to develop cost plan based on Resource plan, allocation and non-labor costs.
  • Forecast, track and control expenses per the Enterprise Financial Project Management Framework
  • Created quarterly budget forecast/reforecast, including risk & opportunities
  • Prepared project plans/implementation plans & provided updates on project status meetings
  • Managed offshore teams across different geographical regions
  • Negotiated & prepared purchase order agreements, subcontractors and cost control budgets
  • Facilitated creation of the Project Charter
  • As PMO also managed projects in HCL America

Environment: Business Objects, Clarity, Visio, DOORS, Microsoft Suite (Access, Excel, Word, PowerPoint, Visio, MS Project).

Confidential, Chicago, IL

Project Lead

Responsibilities:
  • Reviewed software design documents
  • Reviewed Corrective & Preventive Actions (CAPA) document
  • Development of Failure Mode and Effects Analysis (FMEA) and support functional owners.

Environment: Business Objects, JIRA, DOORS, Microsoft Suite (Access, Excel, Word, PowerPoint, Visio, MS Project).

Confidential

Project Manager

Responsibilities:
  • Involved in the project planning, formulation of QE processes and standardizing of metrics
  • Responsible for audit of each delivery to customer
  • Developed & monitored business processes necessary to capture and transfer timely and accurate data to be used for reports
  • Quality process consultation with engineering teams
  • Guiding the team during root cause analysis which in turn reduced the number of defects in the next cycle.
  • SOW review, project plan review requirement review, code reviews, test cases reviews
  • Performed audits for Requirement, Design, Development & Verification phases
  • Create Quarterly Audits for all my projects (10) to maintain the projects
  • Hands on experience on MINITAB to analyze the data for requirements, design and defects.
  • Used process-performance models calibrated with obtained measures of critical attributes to estimate progress towards achieving the project’s quality and process-performance objectives
  • End to end project tracking with reporting the progress status to all stake holders
  • Motivated, trained & mentored team for improved team performance by 35%
  • Review the Work breakdown structure for programs
  • Involved in SMART goal setting, result tracking, customer interaction, event organization, risk projection/mitigation by proper response
  • Developing KPI’s and maintaining them for continuous process improvements

Environment: Clear Case, Clear Quest, DOORS

Confidential

Senior Software Engineer

Responsibilities:
  • Requirement Manager of the CDC component
  • Design and developed the CDC component
  • Review Leader of the CDC component
  • In charge of the Process Control for the project
  • Experience in Integration of the software
  • Successfully accomplished delivery of some complex functionality from client location in Germany

Environment: Green Hills Compiler, Clear Case, Bugzilla, DOORS

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