Program Manager Resume
Riverwoods, IL
SUMMARY:
- 13 years of overall IT experience with 10 years of Project / Program Management expertise
- Skilled in Project Management, Client Relationship Management & CMMI Certification Planning
TECHNICAL SKILLS:
Microsoft Office Tools: Excel, Word, Project, Access, Visio, SharePoint, PowerPoint, Project Server and Outlook (2000/2003/2007/2010 )
Rational Suite: Rational Rose, Requisite Pro, Clear Quest, Clear Case, PVCS
Operating Systems: WIN XP Pro, WIN 2000, Windows NT 4.0, MS Exchange 2000/2003, Windows 95, Linux, Unix
Test Tools: Quality Center, Test Director, Win Runner and Load Runner
PROFESSIONAL EXPERIENCE:
Confidential, Riverwoods, IL
Program Manager
Responsibilities:- Currently managing 9 projects - 2(KYC), 7(AML) totaling around $1.2 million
- Evaluate and implement project management tools and standards to maximize SDLC governance - leading to 40% time savings in effective project hours billed
- Keeping track of KPIs (timeline, budget, quality) to assess the project progress to meet predetermined goals
- Constant coordination between Business and Management teams to manage outcomes
- Coordinating with the project teams to proactively identify and manage potential issues
- Managing cross channel requirements for diverse business and technical teams - Business Strategy, Application Architecture, Payment Services, EPMO, Software Quality Management, Infrastructure Services, Technology Risk, Cybersecurity, Advanced Analytics, Consumer Lending
- Drive Change Management initiatives to mature the organization’s Portfolio Management Practices.
- Monitoring, tracking and reporting the project status to meet time and quality deadlines
Environment: Teradata, Clarity, Share point, HP ALM, Visio, Microsoft Suite (Access, Excel, Word, PowerPoint, Visio, MS Project).
Confidential, Rockford, IL
Program Manager
Responsibilities:- Project scheduling/planning/tracking for both T&M / FP projects totaling US $ 2.3 million
- Managing team adherence to DO178B across all phases of the project
- Streamlined Metrics, raising quality alerts and early warnings
- Facilitated team to make commitments through story selection, sizing and task definition
- Proactively developed and maintained team standards, tools and best practices reducing development time by 30%
- Met goal of addressing and resolving issues within 24 hours.
- Developed Governance Models, workflows and approaches to ensure changes are implemented and communicated in time using AGILE methodology
- Increased the productivity of Scrum teams by 16% and the quality of deliverables by 22%
- Track & report project financials, burn reports, status reports, project risks & issues and deadlines
- Working with finance to develop cost plan based on Resource plan, allocation and non-labor costs.
- Forecast, track and control expenses per the Enterprise Financial Project Management Framework
- Created quarterly budget forecast/reforecast, including risk & opportunities
- Prepared project plans/implementation plans & provided updates on project status meetings
- Managed offshore teams across different geographical regions
- Negotiated & prepared purchase order agreements, subcontractors and cost control budgets
- Facilitated creation of the Project Charter
- As PMO also managed projects in HCL America
Environment: Business Objects, Clarity, Visio, DOORS, Microsoft Suite (Access, Excel, Word, PowerPoint, Visio, MS Project).
Confidential, Chicago, IL
Project Lead
Responsibilities:- Reviewed software design documents
- Reviewed Corrective & Preventive Actions (CAPA) document
- Development of Failure Mode and Effects Analysis (FMEA) and support functional owners.
Environment: Business Objects, JIRA, DOORS, Microsoft Suite (Access, Excel, Word, PowerPoint, Visio, MS Project).
Confidential
Project Manager
Responsibilities:- Involved in the project planning, formulation of QE processes and standardizing of metrics
- Responsible for audit of each delivery to customer
- Developed & monitored business processes necessary to capture and transfer timely and accurate data to be used for reports
- Quality process consultation with engineering teams
- Guiding the team during root cause analysis which in turn reduced the number of defects in the next cycle.
- SOW review, project plan review requirement review, code reviews, test cases reviews
- Performed audits for Requirement, Design, Development & Verification phases
- Create Quarterly Audits for all my projects (10) to maintain the projects
- Hands on experience on MINITAB to analyze the data for requirements, design and defects.
- Used process-performance models calibrated with obtained measures of critical attributes to estimate progress towards achieving the project’s quality and process-performance objectives
- End to end project tracking with reporting the progress status to all stake holders
- Motivated, trained & mentored team for improved team performance by 35%
- Review the Work breakdown structure for programs
- Involved in SMART goal setting, result tracking, customer interaction, event organization, risk projection/mitigation by proper response
- Developing KPI’s and maintaining them for continuous process improvements
Environment: Clear Case, Clear Quest, DOORS
Confidential
Senior Software Engineer
Responsibilities:- Requirement Manager of the CDC component
- Design and developed the CDC component
- Review Leader of the CDC component
- In charge of the Process Control for the project
- Experience in Integration of the software
- Successfully accomplished delivery of some complex functionality from client location in Germany
Environment: Green Hills Compiler, Clear Case, Bugzilla, DOORS
