PROFESSIONAL SUMMARY:

• Management of complex and concurrent projects; implementing technical solutions for business problems, consistently meeting time and budget targets.
• Leadership in building and motivating both the business and technical teams to optimize quality and productivity.
• Customer service orientation is evident from repeated requests for services from existing clients.
• Cross - functional collaboration with key members of other departments, executive management, vendors, and customers.
• Versatility in delivering solutions for issues involving diverse functions within clients from a variety of industries (financial services, retail, and others).

PROFESSIONAL EXPERIENCE:

San Francisco, CA

Program Manager/Agile SCRUM Master

Confidential

Responsibilities:

• Served as a Project Manager supporting the TPRM team’s PM-COP requirements and compliance.
• Assisted in evaluating process approaches to include the feasibility of adapting the agile-scrum discipline.
• Ensure completion of appropriate PM-COP artifacts
• Assisted in managing status calls and SteerCo meetings as well as other ad hoc calls.
• Assisted in the management of scope, project plan and resource requirement estimation.
• Provided adhoc, weekly and periodic report to the Archer VM project management on the status of the undertaking.

Working environment: Apple’s iOS 7.1; ESRI-ARCGIS Online; TIBCO Spotfire - Business Intelligence; Rally Application Lifecycle and Project Portfolio Management platform; Heroku Cloud Platform; Objective-C, APEX, Airwatch App, TestFlight App, Salesforce.com, Force.com; Chatter and Oracle 11 DBMS; Microsoft Office 365, MS-Project 2013; SharePoint; Clarity (PPM)

Pleasanton, CA

Program Manager/Agile SCRUM Master

Confidential

Responsibilities:

• Serving as a Scrum Master role in Kaiser’s Global/Shared Component Development project. This project undertaking is to provide common components to 17 scrum teams currently engaged in the migration of the KP.org on the Teamsite platform to Adobe Experience Manager.
• As a Scrum Master, followed the basic scrum ceremonies covering backlog grooming, sprint planning, daily stand-up meetings, demo planning, MVP demo, MVP release, sprint review, and sprint retrospectives. Actively participated in maintaining the SAFe structure governing the whole project.
• Occasionally served as a scrum coach to the team for new development and QA resources recently on boarded.
• Provided adhoc, weekly and periodic report to KP project management on the status of the project.

Working environment: Apple’s iOS 7.1; ESRI-ARCGIS Online; TIBCO Spotfire - Business Intelligence; Rally Application Lifecycle and Project Portfolio Management platform; Heroku Cloud Platform; Objective-C, APEX, Airwatch App, TestFlight App, Salesforce.com, Force.com; Chatter and Oracle 11 DBMS; Microsoft Office 365, MS-Project 2013; SharePoint; Clarity (PPM)

Foster City, CA

Project Manager/Agile SCRUM Master

Confidential

Responsibilities:

• Provided shared project leadership in the scaled Scrum (Scrum-of-Scrum) project organization for the Visa.com reengineering project.
• Took responsibility for two project tracks within this large undertaking: Analytics Track and Forms Track as a Scrum Master.
• Manage both onshore and offshore technical resources allocated to these tracks.
• As an accomplishment, completed both tracks within schedule and budget. These tracks were deployed, August 26th, 2015 (with the whole new USA.Visa.com site);
• Concurrently serving as a Scrum Coach for another on-going Visa project: InSite 3.0, a Visa-wide SharePoint upgrade to include the integration of Chatter and other social media functionalities.

Working environment: Apple’s iOS 7.1; ESRI-ARCGIS Online; TIBCO Spotfire - Business Intelligence; Rally Application Lifecycle and Project Portfolio Management platform; Heroku Cloud Platform; Objective-C, APEX, Airwatch App, TestFlight App, Salesforce.com, Force.com; Chatter and Oracle 11 DBMS; Microsoft Office 365, MS-Project 2013; SharePoint; Clarity (PPM)

San Francisco, CA

Project Manager/Agile SCRUM Master

Confidential

Responsibilities:

• Provided project leadership and oversaw client relations and project execution.
• Took responsibility for planning, risks and issues management, change control, budget reporting and stakeholder management.
• Assume the responsibility as the Agile-SCRUM Master in the development of iOS based sales enablement and marketing applications deployed through mobile devices.
• As a PMO Project Manager, oversaw compliance to the phase-gated project governance instituted by the CBI project management office.
• As a recent accomplishment, deployed the iPad based Compass II project for CBI’s wines, spirits and beer field sales enablement and marketing app.
• Currently serving as a Project Manager and SCRUM Master for the re-engineering and re-development of the CBI’s Intranet System

Working environment: Apple’s iOS 7.1; ESRI-ARCGIS Online; TIBCO Spotfire - Business Intelligence; Rally Application Lifecycle and Project Portfolio Management platform; Heroku Cloud Platform; Objective-C, APEX, Airwatch App, TestFlight App, Salesforce.com, Force.com; Chatter and Oracle 11 DBMS; Microsoft Office 365, MS-Project 2013; SharePoint; Clarity (PPM)

San Francisco, CA

Hadoop/Big Data Project Manager/Agile-SCRUM Master

Confidential

Responsibilities:

• Provided project leadership and oversaw (internal) client relations and project execution
• Manage the full life cycle of complex and high risk Hadoop-Map Reduce projects using the Agile-SCRUM approach from design, development, deployment and transition to the production support team.
• As a Scrum coach, provided sustained training on the techniques of Agile-SCRUM to the Hadoop Team as work progresses through the agile sprints.
• Assisted the Product Owners in the maintenance of the product backlog.
• Maintained metrics on the team’s velocity as input to sprint planning.

Working environment: Hadoop - Apache Hadoop Ecosystems to include Pig, Hive, Flume and MapReduce; Support assistance from Cloudera Hadoop, and subsequently Map(R); Teradata/Informatica, Visual Studio 2010/Team Foundation Server; Clear-Case, Clear Quest, MS- SharePoint, InfoPath, WEB Services (XML, SOAP, WSDL), Clarity, Microsoft’s Project Web Access

San Francisco, CA

Program Manager/Project Manager/Agile SCRUM Master

Confidential

Responsibilities:

• Served as a Program Manager in the adoption of project management and scheduling best practices across all projects managed by the TASC Group
• Served as Project Manager/Agile SCRUM Master in data migration and loads to the newly constructed TASC data warehouse.
• Manage the development team in the development of MS-Sequel scripts to grab data from application sources, its validation and reconciliation with McKesson's General Ledger and loading to the data warehouse.
• Worked with the DBA and warehouse architect in the enhancement the database performance.
• Collaborate with various other Project Managers in the preparation of applications whose end-point is the data warehouse.
• Collaborated with the business users in the planning for their analytics, cubes and BI requirements.
• Work with all project managers to ensure there are adequate allocation of McKesson resources and skills within all project portfolios;
• Monitored and reported monthly project costs and variances against budget and the determination of Estimates-To-Complete (ETC) and Estimates-At-Completion (EAC).

Working environment: Agile-SCRUM environment; MS-Sequel, SAP R3,, Microsoft’s Team Foundation Server (TFS) tools, MS- SharePoint, InfoPath, Clarity, Microsoft’s Project Web Access

San Jose, CA

Program Manager

Confidential

Responsibilities:

• Served as a Program Manager and assisted in the deployment of a business-professional-social networking system exclusively within PayPal and eBay.
• Served as a Project Manager with PayPal's Ops team in assisting various other Project Managers in preparing applications for deployment.
• Assisted balancing multiple competing release priorities in a deadline driven environment.
• Participated in managing load balancing and backup procedures prior to deployment.
• Managed operational issues and resolution alternatives related to projects to be launched.
• Responsible for ensuring time impacts of the deployed application for stakeholders by scheduling reviews as required.
• Participated in the coordination with development and QA staff in assembling the infrastructure required for automating process that is run on a recurring process.
• Similar to previous PayPal/eBay assignments, assisted in developing operations resource and expense forecasts, funding estimations and the budgets.

Working environment: PayPal’s proprietary Sparta (Java) Platform, Clear-Case, Clear Quest, MS- SharePoint, InfoPath, WEB Services (XML, SOAP, WSDL), Clarity, Microsoft’s Project Web Access, PayPal’s PMO Project Management; social networking package YAMMER

San Francisco, CA

Project Manager/Agile-SCRUM Master

Confidential

Responsibilities:

• Served as Project Manager and manage the Schwab Alternative Investments Remediation Program
• As an agile scrum master, continuously worked with the product owner in product backlog reviews;
• Undertook daily stand-up meetings and track the work status on the product backlog items.
• Proceeded to see through Sprint Planning, Sprint Review and Sprint Retrospection with the team;
• Performed weekly remediation project plan review with all stakeholders.
• Facilitated all weekly as well as adhoc program review meetings.
• Assisted in the recognition of risks, tracked open issues, milestones and dependencies.
• Formulated agenda for key core team meetings.
• Reported to the executive leadership on the overall program/project status, risks mitigated and issues resolved.
• Managed the Teradata database group support for the Alternative Investments’ Lombardi Workflow system.
• Manage the collaboration with QA in getting the workflow application ready for deployment.
• Collaborated with Release engineering the deployment of the Lombardi Workflow application.
• Provided project management in coordinating a team of cube and BI analyst and developers in developing analysis reports on institutional investors;
• Performed any other work responsibilities as assigned by Program management.

Working environment: .NET platform, Clear-Case, Clear Quest, Microsoft’s Team Foundation Server (TFS) tools, MS- SharePoint, InfoPath, WEB Services (XML, SOAP, WSDL), Clarity, Microsoft’s Project Web Access, Schwab’s PMO Project Management Standards, SDLC-RUP, Agile-SCRUM; RALLY. HP PPM for project control and reporting; SAS for cube development.

San Jose, CA

Program Manager

Confidential

Responsibilities:

• Served as a Program Manager and assisted in managing PayPal’s retail web re-architecture program.
• Assisted in the executing the program plans and proactively monitoring its overall progress and assisted in mitigating risks, resolving issues and initiating corrective action as appropriate;
• Assisted in refining the program’s governance arrangements;
• Managed program/project risks and mitigation alternatives
• Managed program/project issues and resolution alternatives
• Quality assurance and overall integrity of the program - focusing inwardly on the internal consistency of the program; and outwardly on its coherence with infrastructure planning, interfaces with other program and corporate technical and specialist standards;
• Ensuring that there is efficient allocation of common resources and skills within the project portfolio;
• Assisted in developing program resource and expense forecasts, estimations and the $1.2 (M) budgets
• Monitor actual program/project expenses and reconciled those with the project finance team
• Managing the communications with all stakeholders;
• Assisted in managing both the dependencies and the interfaces between projects;
• Assisted in identifying risks and developing mitigation plans to the program’s successful outcome;
• Initiating extra activities and other management interventions wherever gaps in the program are identified or issues arise;
• Reporting progress of the program at regular intervals to the Sr. Manager of the PMO, the Director of Retail Web Architecture and the Director of Information Security Engineering
• At the project level, manage the application enhancement for two PayPal areas: (1) money movement transactions between merchant and PayPal; (2) added a password strength meter to any payment/money flow transaction.
• Provided and presented program/project status, risks and issues in collaboration with my manager and director, to the executive project governance committee.

Working environment: PayPal’s proprietary Sparta (Java) Platform, Clear-Case, Clear Quest, MS- SharePoint, InfoPath, WEB Services (XML, SOAP, WSDL), Clarity, Microsoft’s Project Web Access, PayPal’s PMO Project Management Standards, SDLC-Waterfall approaches, Agile-SCRUM development approach/methodology, PayPal’s proprietary QA and release methodologies and HP PPM for project control and reporting.