KEY PROJECT MANAGEMENT QUALIFICATIONS:

Energetic, pragmatic, dynamic, and highly collaborative executive - level Project Leader with 30+ years of Information Technology experience leading and inspiring collaboration increasingly complex cross functional project teams with key emphasis in telecommunications deployments, IT infrastructure implementations, and vendor management

TECHNICAL PROFICIENCIES:

• Project Management Frameworks
• PMO/PMI, Waterfall
• Project Related Tools
• MS Project, Visio, @task, WebEx, Remedy, Service Now, Planview,
• Software
• MS Office, SharePoint, Skype for Business

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

• The nationwide upgrades and deployments of Cisco VoIP telecom, Unity Connection, Jabber, and Prime Collaboration applications in support of Centene’s national IT initiatives.
• The deployment of a cloud based asset tracking solution at Centene’s Data Centers nationally.
• The deployment of a Pharos secure badge printing solution involving 1200+ printers throughout the Centene locations nationally.
• The implementation, integration, and deployment of two Avaya Collaboration Pods (Pod FX) to the existing Aura 7 system at Centene’s primary and failover data centers.
• The deployment of the Starfish automated MAC tool integration with Service Now, Workday, Access Central, and Avaya Aura 7 systems.
• The upgrade and expansion of the NICE IEX Workforce Management application
• The implementation of a SharePoint 2013 backup solution from MetaLogix.
• The deployment of a NetApp storage monitoring and management system to both Commercial and Federal environments.

Project Manager

• Cisco Unified Communications Manager
• Unified Call Center Express
• Unity Connection Voicemail
• Cisco Finesse Agent/Supervisor software
• Prime Collaboration - Provisioning
• Jabber

Project Manager

• Managed relationships with low voltage and training vendors.
• Managed the vendor/customer relationship to ensure satisfaction.
• Provided oversite on procurement of project hardware and software licensing.
• Managed project budgets.
• Responsible for opening, approval and task completion for all Remedy change requests.
• Ensured that KP standards were upheld regarding equipment deployment and end user training.

Sr. IT Project Manager

• Added C7000 chassis with 4900 blades and VMware as well as the build out of a new Citrix farm in Nike’s European Headquarters for their Warehouse Management System in Hilversum, The Netherlands.
• Working with Nike’s Corporate Information Security (CIS) in setting up full access scanning, using Websense, to all systems, databases and repositories.
• Coordinating with Nike PM in leading Xerox team’s infrastructure efforts in the enterprise wide deployment of the messaging and archiving modules of MS Office 365 as well as the divesture of the incumbent AXS One eDiscovery system in preparation for the implementation of a new Nuix system.

IT Project Manager

• Led the implementation, and assumed end-to-end accountability, for the implementations of 15 Cisco VoIP Call Manager/Unity Connection/ UCCE systems, up to 5100 phones, and the necessary upgrades
• Data Captor (Capsule Neuron) - This vendor neutral product collects vital signs from various devices at the patient's bedside and sends them to the hospital's Electronic Records Management system following clinician verification.
• Vocera - This solution enables healthcare operations to streamline staff communication and improve operational workflows. The Vocera portfolio of solutions allows team members and groups to communicate instantly and effortlessly via voice, text, or other messaging.
• Emergin - This Phillips middleware solution integrates Patient Monitoring, Nurse Call and Vocera.
• Nurse Call - This Rauland 5 application enables calls from the patient’s pillow speaker to be relayed directly to the clinicians Vocera device.
• AeroScout RTLS - This solution provides real time tracking of RFID tags attached to various types of medical equipment via a CAD based browser through the Cisco 4.0 wireless network.

IT Project Manager

• Led the development of lifecycle documentation used in collaboration with Nike’s Data Center vendor in the server divesture process.
• Project lead for the Capacity Planning group ensuring that all leased HP UNIX DB and App servers are migrated to HP Superdomes by the lease end date. Managed vendor relationships between Nike, ACS and HP. Worked with cross functional teams and various business units to coordinate downtime in order to perform necessary server upgrades and migrations.
• Provided leadership on the implementation of a “Follow Me” SSO (Single Sign On) printing solutions on network server throughout Nike’s extensive network. Managed vendor relationships with Ricoh and Equitrac during this endeavor.
• Sub site administrator for the Capacity Planning team’s SharePoint site.

IT Project Manager

• The conversion of Data Warehouse SQL servers from Sun to a Linux environment while implementing a new NetApps SAN to complement the existing IBM Series N SAN
• Disaster Recovery / Business Continuity - Establishing RTO and RPO objectives. Led the hardware installation, application migration and replication scheduling of the company’s IT and business applications to the DR site in Az.
• Replacement of W2K3 servers with W2K8 64-bit servers in all 385 Banfield hospitals nationwide.
• Application development project involving feature enhancements of the Imaging department’s PACS (Picture Archiving Communication System) adhering to Digital Imaging and Communications in Medicine (DICOM) industry standards.

IT Project Manager

• Led enterprise level IT infrastructure projects through the entire lifecycle of planning, implementation, deployment and operational support. Projects led using MS Project include -
• A .NET Application Development project involving a Data Warehouse SQL database that rewrote the monthly Mortgage Insurance Automated Default Reporting process.
• The implementation of IBM’s Tivoli Endpoint Management, utilizing a DB2 database, as part of a server Health Checking solution in preparation for an upcoming SAS70 audit.
• The implementation of IBM’s Tivoli Identity Management and Tivoli Access Management tools as an overall Logical Access solution in UNIX and Windows environments.
• A company-wide workstation rollout to Lenovo equipment including the relicensing of most software applications following an IBM acquisition.
• CA Autosys implementation and migration from Merrill Lynch/BofA environment to the IBM environment.

Senior Project Manager

• Planned and lead the deployment, installation and testing of Avaya and Cisco VoIP telecom (voice, Call Centers and voicemail) systems of up to 4000 phones in a new Medical Center, Router and Switching Services, and Video Delivery solutions for medium to large enterprise businesses across the US utilizing MS Project.
• Assembled and managed virtual teams of technicians, software specialists and other professional service providers. Interfaced rapidly and seamlessly with customer teams and schedules to meet business requirements. Successfully managed relationships for Avaya and Cisco distributors.

Confidential

Project Manager

• Collaborate with executives and management to define new products.
• Develop technical evaluations for new concepts.
• Conducted successful vendor contract negotiations on pricing and support.
• Work with development engineers, technical writers, training developer, marketing experts and web developers to take products from concept to market.
• Developed and maintained strategic relationships with hardware vendors such as Polycom, Quintum Technologies, Audiocode, and Aastra Telecom in a R&D environment.

Owner

• Developed and maintained annual budget
• Increased annual profits by an average of 5% per year.
• Continuous involvement in local community through annual youth athletic and Hillsboro International Air Show sponsorships.
• Hillsboro Chamber of Commerce member.

Implementation Project Manager

Responsibilities:

• Siemens Communications provides Enterprise level customers with a wide variety of telecom solutions.
• Involved in the planning and leading of a wide spectrum of telecom projects including TDM to VoIP conversions, IVR/Call Center and Unified Messaging implementations. An additional focus was realizing potential additions sales opportunities throughout the lifecycle of projects.