SUMMARY:

• Over 14 years of experience working with product managers, business owners, senior management, and technical staff to develop new products and to enhance existing products
• Over 14 years of experience interfacing with various partners including vendors, offshore development, and clients
• Managed simultaneous project teams, up to 50 people, which include business stakeholders, business system analysts, data modelers, and development teams (including off - shore)
• Through understanding of requirements gathering, use cases, sequence diagrams, and validation of requirements
• Led innovative multi-year rewrite of core calculation engines
• Participated in vision and launch of sophisticated research and development data mart
• Lead the team through design, development, implementation, and execution
• As Scrum Master, kept the product owners and development teams aligned with the Scrum process, and Agile values and principles
• Participated in certifications of all new system releases and configurations for training applications as well as the communicating the changes to staff
• Ability to manage cross-functional distributed teams and effectively deal with business and technology issues at strategic and tactical levels
• Overseeing and participating in testing of new builds within the training labs (UAT, regression & smoke tests)

FINANCIAL - BUDGETING/FORECASTING:

• Coordinated and tracked all IT capital and expense project budgets up to $30+ million annually
• Thorough understanding of financial planning, revenue forecasting, and project budgets
• Assisted CIO, IT functional leads and departmental business leaders in creating annual business plan for IT capital and expense spending
• Performed financial management and financial reporting for the IT organization, including monthly budget vs. actual and summary reports
• Thorough understanding of complex resource planning and resource allocations up to 150 IT staff and 50 projects in progress
• Developed financial metrics and conducted audits to ensure compliance as outlined per company standards
• Metric tracking P&L financials against business cases
• Assisted project managers and their project teams with managing budgets, forecasts, and resource allocations

MANAGEMENT:

• Over 4 years’ experience as an IT Manager with up to 6 direct reports
• Managed and prioritized project assignment for 5 business analysts
• Help facilitate project prioritization across multiple business service lines
• Help drive standards, best practices and continuous quality improvement
• Participated in development of organization’s Software Development Lifecycle methodology

TRAINING SPECIALIST - BANKING/LENDING:

• Subject Matter Expert (SME) for lending curriculum
• Work in conjunction with the design team to develop and redesign numerous curriculums
• Coordinated and facilitated Train the Trainers
• Create and implement documentation in response to evolving environment
• Communicate all updates and changes regarding policy and procedure to the lending training staff
• Perform quarterly financial center consultation visits with financial center managers to assist with employee development, focusing on those particularly at risk

TECHNICAL SKILLS:

• Proficient in Microsoft Office (Word
• Power Point
• Excel
• Outlook
• Access)
• MS Visio
• MS Project
• MS Project Server
• SharePoint
• Clarity
• JIRA
• Confluence
• SmartSheet
• ASP hosting
• SQL
• DB2
• Teradata
• Informatica
• Unix
• Oracle
• Mainframe
• SQL Farms
• VB .net
• C# .net
• Access
• Cobol
• RPG
• Java
• HTML
• XML and more.

PROFESSIONAL EXPERIENCE:

Product Manager

Confidential, Glendale, CA

Responsibilities:

• Responsible for planning, organizing and management of multiple engineering projects running simultaneously
• Captured and documented business and functional requirements, including developing wireframes for multiple projects
• Managed key initiative for Rating and Review program, which included projects for automated spam detection within reviews, review moderation tool for moderators to flag reviews for spam and obscene language and enhancements to the system
• Collaborated with multiple stakeholders in ensuring development and roll out of key initiative for “Photo Manager and Feature Review, SEM Landing Pages, Integrated Websites, Geo location and address standardization / geocoding” projects
• Managed a variety of search and data related projects including; Search Ranking Improvements, Primary Category Detection (algorithm improvement), and Intelligent Keywording (improvement on highly searched but low performing queries)
• Managed several A/B test projects to increase yield and monetization on consumer properties
• Lead multiple scrum teams with the consumer organization - including front end and back end teams

Confidential, Woodland Hills, CA

Responsibilities:

• Managed and collaborated with global stakeholders in managing development and rollout of flagship CRM “ReachEdge” product into 10+ international markets
• Managed overall performance and delivery of cross-functional projects, collaborated with offsite engineers and QA teams to ensure successful launch of key initiatives
• Managed projects in Agile/Kanban development environments within a matrix IT organization
• Lead multiple scrum teams within the Software vertical (on-site and off-site)
• Participate with product management and development team to determine appropriate technology solutions

Confidential, El Segundo, CA

Responsibilities:

• Manage overall performance and delivery of cross-functional projects, including scope, schedule, risks, and budget
• Manage projects in Waterfall and Agile development environments within a matrix IT organization
• Assist in project financial tracking and reporting activities
• Produce executive level presentations for project stakeholders
• Analyze complex issues and deliver appropriate solutions

Confidential, Denver, CO

Responsibilities:

• Manage IMT components of large and/or strategic cross-organizational projects according to established Central Program Management Office (CPMO) standards and IMT SDLC processes
• Manage Scrum team for multi-year data warehouse deliveries
• Create detailed project plans, communicate key milestones and coordinate with other IMT teams to ensure proper resource allocations and smooth project delivery (including working with vendors and offshore delivery partners)
• Assist in project estimation, establish project spending plans and manage budget to within a small variance (+/- 10%)

Los Angeles, CA

Confidential

Responsibilities:

• Reporting to the CIO, held the additional responsibilities of IT Controller and Business Analyst Manager
• Successfully led major projects to completion maintaining schedule and budgets to within +/- 5%
• Organize teams to effectively determine technology solutions that meet new product use cases
• Follow standard EPMO guidelines on project planning, budgets, risk identification and mitigation, adherence to process, quality controls and documentation
• Directly involved in forecasting and planning, budgeting, process for product development organization.
• Developed a capital forecast modeling system to evaluate multiple "what-if" scenarios
• Participated in management team process to develop vision and mission statements for IT organization

Confidential, Chatsworth, CA

Responsibilities:

• Facilitated all Leadership, Sales, Deposit, and Lending curriculum to new employees
• Trained staff in new markets (New York, New Jersey, Denver, Chicago, and Phoenix)
• Trained multiple classes each week with 25+ participants
• Developed and facilitated specialized lending compliance and sales workshops