Technical Project Manager Resume Monroe, LA - Hire IT People

SUMMARY:

20 Years of IT experience of which 15 Years in Telecom BSS
Supporting business teams to provide solution on business - impacting issues.
Architected and built horizontally scalable back-ends atop Oracle, middleware Tuxedo services, distributed Restful web services in agile methodology.
Reviewing and coordinating performance improvements across provisioning interfaces.
Developed multiple solution prototypes for complex issues.
Empathetically product design and process developments.
Recommended multiple tools to enhance the daily development practices and coaching the peers.

TECHNICAL SKILLS:

Languages: C/C++, VC++ MFC, ATL COM & DCOM, Pro* C, XML, Java WS

Scripting: AWK, PERL, Unix SHELL

OS: Unix, Linux and Windows

Middleware: Tuxedo, CORBA, MQ Series

Database: Oracle and MySQL

Tools: Rational Visual Test, Toad, Eclipse, GDB - Debugger, Version Control Systems.

PROFESSIONAL EXPERIENCE:

Confidential, Monroe, LA

Technical Project Manager

Responsibilities:

Made down time orders into the Ensemble and global update of changes to chosen criteria of products in an account.
Global update is so helpful to the large bans.
Both of these projects made a huge change in customer service and saved lots of their productive time.
Customer requests were made as a job without manual intervention.

Confidential

IT Project Lead

Responsibilities:

WFM and OMS Integration - Provide Field Technicians with order details on hand held devices
Provided a status of the services in an order or an account or an address to the field technician
Order completion to avoid delay in the service to the customers and to start billing as soon as order completes
SOX Compliance - Encryption for subscribers’ CPNI data (SSN, DOB) ; Responsibilities
Enabled the billing immediately the after line is activated and avoided unnecessary delays in a order completion by automating task completion. With this effort, the whole process of tasks creation and completion are made dependent and automated
MOB (Network provisioning system) Integration with Amdocs Ensemble (Billing System) to support Fiber Optic lines

Confidential

Technical Project Manager

Responsibilities:

GPON services were made available to the customers through CenturyLink Ensemble BSS orders and were provisioned using Legacy Qwest OSS.
To encourage customer service sales agents, came up with appropriate sales tracker mechanism.
Focused on process shift by leveraging the existing processes for vendors order management like VERIZON, DIRECT TV and LIFELINE.

Confidential

Agile Scrum Master

Responsibilities:

Creating orders from non CenturyLink areas through Ensemble and made the orders provisioned using legacy Qwest OSS. Our ultimate aim is to reduce the maintenance of multiple BSS and automate the dispatching provisioning information to its respective OSS
Taking care of conflict business scopes, data availability and responsible for foreseeing risks to product delivery
Make sure that user stories are being delivered on release train at the expected velocity

Confidential, Champaign, IL

Business Consultant

Responsibilities:

Improve product performance, development on C++ for XML Xerces DOM parser, STL
Train developers and testers to automate the regression and sanity testing
Resolved and supported business discrepancies on SPRINT-NEXTEL, NPI-NEXTEL, BCGI-NGPP merger.
Multithreaded programming to accelerate the batch jobs
Developed services for several Tuxedo servers.

Confidential, Bellevue, WA

System Analyst

Responsibilities:

Worked on production support from CSM back end
Data fixes are provided for billing, AR, MPS usage errors. Provided PERL script for divestiture project.
Developed services for Tuxedo servers Provided PL SQL script to recreate scenario from subscriber cancellation to resume

Confidential

Associate IT Lead

Responsibilities:

Streamlining the SE team on the shaping the requirements
C++ and PL SQL Design and coding for BMP(Business Mobility Platform)
Worked on Group1" s DOC1 for Billing Formatting

Confidential

Sr. Software Engineer

Responsibilities:

Functional design and coding in C++, Java, JSP, PL SQL
Worked on Apache Tomcat Server

Confidential

System Analyst-Consultant

Responsibilities:

Automating payment alert and notification through SMS, Email and Phone.
GPRS rating and mediation.

Confidential

System Analyst-Consultant

Responsibilities:

Involved in design and requirement analysis.
Worked with business users to gather the requirements. Work around for defects and CSM backend

Confidential

Sr. Software Engineer

Responsibilities:

Design document Developed services for Tuxedo servers Coding and UAT support

Confidential

Sr. Software Engineer

Responsibilities:

UI design Component for index server; Find component; Database Design

Confidential

Software Engineer

Responsibilities:

Hotwire Project Preparing applications' window registry in both client and server side Product installation and license checking; Medical Image Processing Retrospective view; Perspective view; Filtering; Gain adjustment

Confidential

Associate-Consultant

Responsibilities:

Directional Wave Measuring Buoy Data Acquisition; Data Conversion; Integration; Multiplication; Analysis; Graphical Report

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Technical Project Manager Resume

Monroe, LA

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