Technical Product Manager Resume

SUMMARY:

I am a senior IT management professional with a background ranging from an Internet marketing start - up to an international manufacturing conglomerate, plus experience with a Big Four management consulting firm.
I have implemented the AGILE/Scrum methodology at numerous organizations, and been involved in strategic/portfolio management, budgeting/cost analysis, and client engagement management.

PROFESSIONAL EXPERIENCE:

Technical Product Manager / Senior IT Project Manager

Confidential

Responsibilities:

Completed effort to cross-walk and evaluate seven separate baseline intranet portals.
M anaging iterative site design effort through series of weekly design charrettes and user clinics with multiple stakeholder teams.
Management of technical development effort involving two separate SharePoint teams with both FTE and contract technical resources, following a modified Agile methodology.
Performing end-to-end stakeholder engagement effort, including the creation of a transition program to retrain existing IT resources to support, sustain, and manage enterprise-wide SharePoint intranet technology post-launch.
Coordinating formulation of a governance framework to support post-launch management of the site (e.g., M&O policy, processes, and procedures).

Program Manager / Senior IT Project Manager

Confidential

Responsibilities:

Participated in SAFe PSI planning sessions to organize timely execution of middleware development to support five “partner” teams engaged in functional/feature development efforts.
Introduced contemporary Agile/Scrum concepts to traditional mainframe developers accustomed to classic “waterfall” SDLC (e.g., product/sprint backlogs, sprint planning, story point/velocity estimation).
Leveraged CA Rally tool to maintain backlogs, plan sprints, generate progress metrics, etc.
Managed two teams of service delivery mangers and project managers, including direct reports and subcontractor/vendors.
Evaluated and priced task orders, write statements of work, manage project budgeting, and monitor delivery efforts. Task order values ranged from approximately $5,000 (M&O) to $4 million-plus (Next Generation of App).

Director

Confidential

Responsibilities:

Oversaw Agile (Scrum) software development effort, sprint planning, and daily scrums. Resolved development issues with appropriate business leads, legal/finance leads, or senior leadership.
Facilitated monthly “grooming” of product roadmaps and sprint backlog with product owners and business leadership.
Analyzed budgeted development costs and continuing operational expenses for cloud-based infrastructure; Responsible for allocation of actual expenses to various product units and strategic objectives.
Leveraged JIRA to plan, track, and analyze software development efforts.
Partial implementation of Scaled Agile Framework (SAFe) methodology to coordinate and address needs enterprise business objectives and partner needs with the IT development effort.
Participated in product development effort.

IT Management C onsultant

Confidential

Responsibilities:

Participated in strategic advisory consulting engagements in which teams of consultants analyzed and evaluated IT practices at Fortune 1000 companies and proposed both management and technical optimizations.
Managed teams of consultants and IT staff (on site, on-shore, near-shore, off-shore)
Provided thought leadership for leveraging a (then) emerging touch-screen technology to create a unique stakeholder collaboration product with potentially game-changing implications in such areas as requirements gathering, workflow design, enterprise architecture development, etc.

IT Project Manager

Confidential

Responsibilities:

Technical work stream manager for post-merger integration of five separate mission-critical transaction management systems in the banking/brokerage market space.
Managed on-shore, near-shore, and off-shore development and support teams on multiple simultaneous technical projects.
Formulated SOA architecture to uplift functionality of vintage mainframe system scheduled for shutdown.
Participated in 24/7/365 application support effort on “swing” basis.

Software Engineer

Confidential

Responsibilities:

Developed and maintained mainframe, client-server, and web-hosted applications (C/C++, JAVA, MS Visual Basic/.NET, SQL Server).
Acted as Chief Technology Lead for a two-year custom software development effort at a major Capitol Hill think tank.