Project Manager/operational Team Lead Resume
SUMMARY:
- Objective: Seeking a position as a Project Manager or a Senior Analyst
- Project Management: Currently overseeing multiple projects concurrently; effectively monitor activities of Analysts to ensure all projects stay on schedule
- Analytical Skills: Demonstrated ability to analyze and manipulate large volumes of data using Excel as well as custom databases; excellent problem solving skills
- Communication/Interpersonal Skills: Proven ability to effectively communicate within all levels of an organization, as well as effectively lead a team
- Resourceful and Well - Organized: Skilled in task management and follow through; able to manage multiple tasks/projects simultaneously
- Global Workplace Experience: Currently working with colleagues in India, Europe, China and Latin America
TECHNICAL SKILLS:
M icrosoft Products: Word, Excel (advanced), PowerPoint, Project, Access (working knowledge), SharePoint, Visio, Outlook and Lync
Databases: People System 98 (candidate-tracking tool), Asset Manager (asset repository), ESL (inventory tracking for configuration items), CMDB (Configuration Management Database)
Remote Conferencing Tools: Skype, HP Virtual Meeting Room and HP MyRoom
Accounting Software: QuickBooks, MAS 90, Peachtree, Skyline and limited use of SAP
Other Software: Archi-CAD (CAD software used while working facilities management at Siemens Automotive for office-space planning)Cisco Networking: Attended Cisco Networking Academy classes (CCNA) at Macomb Community College (completed two of the four courses recommended to prep for the certification exam)
PROFESSIONAL EXPERIENCE:
Confidential, Pontiac, MI
Project Manager/Operational Team Lead/Migration Lead/Data Analyst
Responsibilities:- Assigned to Data Quality Plan (DQP) Program: tasked with auditing internal data in an effort to identify sources of cost savings or revenue leakage
- Oversee a team of seven Analysts located in China, India and Costa Rica
- Compile status of ongoing projects and report to the program leadership team on a weekly basis
- Create and maintain project plans as needed to keep team focused and on schedule
- Assisting with the development of customized and automated metrics using QlikView Business Intelligence dashboard
- Review audits prepared by analysts to identify data inaccuracies
- Oversee the presentation of audit results to the operational teams and work with those teams to correct any data, tool or process issues
- Coordinate with the operational teams to quantify the amount of revenue recovered by our efforts and ensure that the gains are reported; these results are viewed at the director level
- Created internal reporting documents used to track our team’s progress
- Our team’s efforts identified nearly one million dollars in direct benefits to HPE
Confidential
Project Manager
Responsibilities:
- Assigned as Project Manager for an Asset Management migration project, while continuing Migration Lead duties on existing projects
- Created and maintained project schedule
- Interfaced with internal team and operational teams to ensure the project stayed on schedule
- Responsible for maintaining status reports and updated upper management of project status on a weekly basis
Promoted to Operational Team Lead:
- In addition to continuing role as Migration Lead, served as the “go-to” resource for other Migration Leads and Analysts with questions regarding Asset Management tools and migrations
- Conducted weekly status meetings with team of Migration Leads and Analysts
Promoted to Migration Lead position:
- Oversaw the migrations of accounts into a new Asset Management environment, including the supervision of the Analysts assigned to the projects and interaction with operational teams
- Coordinated with Project Managers to keep projects on schedule
Data/Process Analyst:
- Review database information provided by asset account teams to determine what data elements would be available to them following the migration of their asset data into HP Asset Manager
- Assist account teams with the updating of their processes to correspond with the new asset management applications
- Chosen to mentor new analysts following the successful completion of my training
Tools: Used at Confidential
- Extensive use of Excel - advanced user
- HP Asset Manager (HPAM) - asset repository tool
- QlikView Business Intelligence dashboard
- Enterprise System List (ESL) - inventory tracking tool for hosting and network assets
- Configuration Management Database (CMDB) - asset repository for network assets
- Aries/Aldea - service-ticket submittal and tracking system
- HP Virtual Meeting Room and HP MyRoom
Owner/Recruiter/Consultant
Responsibilities:- Provided free-lance recruiting services to staffing agencies
- Provided resume-writing services
Confidential, Troy, MI
Consultant/Recruiter
Responsibilities:- Sourced, recruited, interviewed and evaluated accounting and finance professionals
- Cultivated new business with existing and prospective clients
- Exceeded annual sales goals established by management for both 2007 and 2008
Office Manager/Accountant
Responsibilities:- Oversaw daily operations of the office
- Performed accounting functions including accounts payable, accounts receivable, billing and payroll (including quarterly payroll taxes) using QuickBooks
Facilities Project Coordinator
Responsibilities:- Performed multiple roles within the Facilities Department for three southeastern Michigan locations
- Responsible for coordinating the physical relocation of employees including entire departments between multiple locations
Recruiter/Business Development Agent
Responsibilities:
- Sourced, recruited, interviewed and evaluated candidates for placement with clients
- Developed new business contacts/relationships
- Worked with clients to match best-suited candidates to open job orders
Accountant
Responsibilities:- Performed general accounting duties using MAS 90 ERP accounting software
- Maintained fixed asset information and recorded monthly depreciation entries
- Responsible for all Accounts Payable duties, including month-end close
- Interfaced with home office in order to prepare intercompany-journal entries
