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Project Manager/operational Team Lead Resume

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SUMMARY:

  • Objective: Seeking a position as a Project Manager or a Senior Analyst
  • Project Management: Currently overseeing multiple projects concurrently; effectively monitor activities of Analysts to ensure all projects stay on schedule
  • Analytical Skills: Demonstrated ability to analyze and manipulate large volumes of data using Excel as well as custom databases; excellent problem solving skills
  • Communication/Interpersonal Skills: Proven ability to effectively communicate within all levels of an organization, as well as effectively lead a team
  • Resourceful and Well - Organized: Skilled in task management and follow through; able to manage multiple tasks/projects simultaneously
  • Global Workplace Experience: Currently working with colleagues in India, Europe, China and Latin America

TECHNICAL SKILLS:

M icrosoft Products: Word, Excel (advanced), PowerPoint, Project, Access (working knowledge), SharePoint, Visio, Outlook and Lync

Databases: People System 98 (candidate-tracking tool), Asset Manager (asset repository), ESL (inventory tracking for configuration items), CMDB (Configuration Management Database)

Remote Conferencing Tools: Skype, HP Virtual Meeting Room and HP MyRoom

Accounting Software: QuickBooks, MAS 90, Peachtree, Skyline and limited use of SAP

Other Software: Archi-CAD (CAD software used while working facilities management at Siemens Automotive for office-space planning)Cisco Networking: Attended Cisco Networking Academy classes (CCNA) at Macomb Community College (completed two of the four courses recommended to prep for the certification exam)

PROFESSIONAL EXPERIENCE:

Confidential, Pontiac, MI

Project Manager/Operational Team Lead/Migration Lead/Data Analyst

Responsibilities:
  • Assigned to Data Quality Plan (DQP) Program: tasked with auditing internal data in an effort to identify sources of cost savings or revenue leakage
  • Oversee a team of seven Analysts located in China, India and Costa Rica
  • Compile status of ongoing projects and report to the program leadership team on a weekly basis
  • Create and maintain project plans as needed to keep team focused and on schedule
  • Assisting with the development of customized and automated metrics using QlikView Business Intelligence dashboard
  • Review audits prepared by analysts to identify data inaccuracies
  • Oversee the presentation of audit results to the operational teams and work with those teams to correct any data, tool or process issues
  • Coordinate with the operational teams to quantify the amount of revenue recovered by our efforts and ensure that the gains are reported; these results are viewed at the director level
  • Created internal reporting documents used to track our team’s progress
  • Our team’s efforts identified nearly one million dollars in direct benefits to HPE

Confidential

Project Manager

Responsibilities:

  • Assigned as Project Manager for an Asset Management migration project, while continuing Migration Lead duties on existing projects
  • Created and maintained project schedule
  • Interfaced with internal team and operational teams to ensure the project stayed on schedule
  • Responsible for maintaining status reports and updated upper management of project status on a weekly basis

Promoted to Operational Team Lead:

  • In addition to continuing role as Migration Lead, served as the “go-to” resource for other Migration Leads and Analysts with questions regarding Asset Management tools and migrations
  • Conducted weekly status meetings with team of Migration Leads and Analysts

Promoted to Migration Lead position:

  • Oversaw the migrations of accounts into a new Asset Management environment, including the supervision of the Analysts assigned to the projects and interaction with operational teams
  • Coordinated with Project Managers to keep projects on schedule

Data/Process Analyst:

  • Review database information provided by asset account teams to determine what data elements would be available to them following the migration of their asset data into HP Asset Manager
  • Assist account teams with the updating of their processes to correspond with the new asset management applications
  • Chosen to mentor new analysts following the successful completion of my training

Tools: Used at Confidential

  • Extensive use of Excel - advanced user
  • HP Asset Manager (HPAM) - asset repository tool
  • QlikView Business Intelligence dashboard
  • Enterprise System List (ESL) - inventory tracking tool for hosting and network assets
  • Configuration Management Database (CMDB) - asset repository for network assets
  • Aries/Aldea - service-ticket submittal and tracking system
  • HP Virtual Meeting Room and HP MyRoom
Confidential, Macomb, MI

Owner/Recruiter/Consultant

Responsibilities:
  • Provided free-lance recruiting services to staffing agencies
  • Provided resume-writing services

Confidential, Troy, MI

Consultant/Recruiter

Responsibilities:
  • Sourced, recruited, interviewed and evaluated accounting and finance professionals
  • Cultivated new business with existing and prospective clients
  • Exceeded annual sales goals established by management for both 2007 and 2008
Confidential, Owosso, MI

Office Manager/Accountant

Responsibilities:
  • Oversaw daily operations of the office
  • Performed accounting functions including accounts payable, accounts receivable, billing and payroll (including quarterly payroll taxes) using QuickBooks
Confidential, Auburn Hills, MI

Facilities Project Coordinator

Responsibilities:
  • Performed multiple roles within the Facilities Department for three southeastern Michigan locations
  • Responsible for coordinating the physical relocation of employees including entire departments between multiple locations
Confidential, Troy, MI

Recruiter/Business Development Agent

Responsibilities:

  • Sourced, recruited, interviewed and evaluated candidates for placement with clients
  • Developed new business contacts/relationships
  • Worked with clients to match best-suited candidates to open job orders
Confidential, Farmington Hills, MI

Accountant

Responsibilities:
  • Performed general accounting duties using MAS 90 ERP accounting software
  • Maintained fixed asset information and recorded monthly depreciation entries
  • Responsible for all Accounts Payable duties, including month-end close
  • Interfaced with home office in order to prepare intercompany-journal entries

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