SUMMARY:

• I am seeking a full time permanent career and would like the opportunity to utilize my life experiences, knowledge and skill sets.
• For the past 18 years I worked in the telecommunications industry where I have been in a leadership role including, supervisor, project manager, coordinator and team lead for a large telecom company.
• I feel with my background I can be a great asset.
• Remotely implemented and coordinated wireless networks, T1’s, Juniper/Cisco routers, equipment and software.
• Trained extensively through ALU on wireless networking, worked as team lead for the operations support center for AT&T customer, remotely worked the wireless network for implementation of towers within the GUI’s, provisioning of equipment including routers, amplifiers, radios and circuits
• Confidential for 5ESS, installed 5ESS from ground up including electrical, wiring, power, software and testing, launched several 5ESS in central PA areas
• Performed testing, troubleshooting and launching for AT&T wireless across the country. Including CDMA, UMTS, and LTE. Tested many types of cellular sub stations including Mods, Macro, and Mini.
• Primary engineer for the Hawaii Market for Verizon wireless tower turn up
• Integrated, tested and turned up for majority of wireless providers across the country including Verizon, AT&T, Sprint, Ntelos, Cricket and Metro PCS.
• Built, provisioned and implemented all software and hardware for cell towers across country for all large carriers
• Installed, wired mainframes, and power (750), tested and turned up for several PA area locations
• Remotely tested with engineers on site to ensure equipment, KPI’s and speeds were coherent to the specifications of the tower
• Worked with routers, switches, LAN cards. Cabling including fiber and fiber splicing.
• Worked with engineering to build ALU applications to ensure remote testing of all equipment was accurate (SAM 5 and SAM 7) including processes and procedures.
• Sent orders to AT&T and VZ for circuits to be installed (Fiber Optic, T1’s OC3’s OC12’s) Kept documentation of all confirmations of circuit dates to coordinate with customers, verified circuit was tested by LEC and then tested by vendors before actual turn up
• Splicing of fiber optic cable
• Remotely helped troubleshoot circuit installs, escalated when needed to upper management
• Installed many different types of circuits for large customers ie: Harley Davidson, Rite Aid, Hershey Foods and Papa John’s Pizza
• Worked Cisco and Juniper hardware for tower build out and testing, programmed routers when customer had the wrong specs for the specific type of tower
• Specifications and drawings expert
• OSHA Classes and safety training

AREAS OF EXPERTISE:

• Clarity
• Foresight
• Service Now
• TEMS (Telecommunications Electronic Management System)
• SharePoint
• Microsoft Applications
• WorkFront
• Salesforce (BOX)
• Microsoft Office 365

TECHNICAL SKILLS:

• Node B Configuration and Integration Testing
• Radio Frequency Safety for wireless systems installations
• Flexent Mod 4.0 Configuration and integration testing
• CDMA Base Station Macro HD Stand - Alone integration testing
• CDMA Modular Cell (1.0, 2.0, 3.0) Stand -Alone integration testing
• 1xEVDO Base Station integration and troubleshooting
• 1xEVDO Simple IP Network Deployment and Integration
• MAP and Construction Overview for UMTS/GSM
• Base Station Macro LP configuration and stand-alone testing
• T1/Circuit Basics and Advanced Testing
• Splicing/cable and fiber cabling
• Cell OA&M Convergence Overview
• Alliance-Introduction to Cisco Routing
• Router Troubleshooting (Cisco and Juniper)
• Base Station Micro configuration and testing
• Electrostatic discharge and calibration certification 2008
• Converting a single band node B to Dual band
• UMTS Node B Simplex Dual Duplex Filter Upgrade
• UMTS UCU-64 to UCU-III Retrofit
• UMTS digital 2U + 9341 Remote Radio Head Distributed Node B configuration/testing
• LTE eNode B commissioning
• Introduction to WIMAX 2008
• Advanced IP Routing and Troubleshooting 2008
• VoIP Implementation and Troubleshooting

PROFESSIONAL EXPERIENCE:

Confidential, Dublin, OH

Project Coordinator

• Coordinate and manage implementation and install for new call center buildout.
• Review specifications/drawings to assure proper equipment - desktops, phones etc. are properly aligned for test days.
• Review billing/invoices to charge to proper accounts
• Track all MPLS circuits, and fiber runs from LEC’s, escalate when needed.
• Provide meeting notes, reports, and scheduling to all management and technical personnel
• Team Lead for Office 365 Migration Project
• Team Lead for MPLS Circuit Replacement (Sprint)

Telecom Business Analyst/Coordinator

• Responsible for Voice and Data billing/invoice reviews, served as backup/supplement to Wireless Analyst and Senior Voice Telecommunications Analyst and Engineer
• Placed new service requests for Voice and Data services and assisted in onboarding vendors and invoices into TEM's (Telecom Expense Management) system and Service Now system
• Participated in vendor meetings as required
• Provided reports to telecom manager from various data sources
• Kept updated records in SharePoint

Project Coordinator

• Coordinated telecom/data services for upgrades of the fiber network of Chase branches across the country
• Implemented, tracked and coordinated with branch manager, Verizon, AT&T and vendors to assure the correct equipment and software was properly ordered and installed
• Participated in weekly vendor meetings to update all parties involved in installs
• Provided updated reports to vendors, management team and LEC’s
• Kept updated records in SharePoint

Team Lead

Responsibilities:

• Served as a Team Lead in the Operations Support Center and the Remote Integrations Test Center
• Organized service requests of wireless telecommunications from project managers, RF teams and the customer remotely
• Identified and labeled equipment from the nodeB and reconnected to new nodeB’s, including TCP/IP networking
• Worked MACD's of cell towers for CDMA, UMTS and LTE
• Testing of E-911, T-1's, GSM neighbors and PSC information as needed
• Troubleshooting of cell towers including all hardware, Cisco/Juniper routers and software for needed upgrades
• Ensured proper preparation of each piece of equipment for future turn up
• Monitored LAN/WAN using ALU GUI tools
• Ensured all KPI’s were 100% identified and addressed all technical issues before and after site would be scheduled for turn up date
• Worked large and small carriers including Verizon, AT&T, Sprint, US Cellular, Ntelos, MetroPCS
• Specifically worked “Tower Top” project for Sprint markets
• Worked with Alcatel-Lucent’s Sam5/Sam7 applications for remote integration, testing and turn-up
• Upgraded processes and procedures in the Operations Support Center