• Overall 15 years of experience in Information Technology, area of work include all aspects of software development life cycle covering requirements, analysis, design, development, implementation and management of the application development and enhancement projects.
• Six plus years of experience in Project Management that covers quite a few projects directed towards strategic business and organizational objectives. Managed deliveries for various clients based in USA, UK and APAC region.
• Experienced in managing projects using Agile as well as waterfall development methodologies.
• Experienced in managing multi geo virtual teams in complex environment.
• Functional areas of experience include Financial, Telecommunication, Manufacturing and e-Learning.
• Certified in Project Management Professional (PMP) from PMI in Jan 2007.
• Technical experience include 9 years in development of applications using Oracle (DBA, SQL, PL/SQL, Forms, Pro*C, Oracle 9IAS, Data Modeling and Data Warehousing) and Java (JDK, Servlets, JavaScript). Good exposure to Unix Shell Scripting.
• Hands-on experience in Data Model design, Migration, Oracle RDBMS , Performance Tuning and Database development.
• Well versed in systems analysis, design & development, programming and implementation.
• Results-driven professional, recognized for taking on major initiatives, adapting to rapidly changing environments and resolving mission-critical issues to ensure bottom-line success.
• Management style characterized by a focus on discipline, prioritization, and keeping focus on mission critical objectives.
• Global project exposure includes working with clients in USA (6+ years), UK (2+ years), Singapore (3 months) and India (6.9 years).
• A visionary leader with good communication, team building and management, interpersonal & analytical skills. Adept at building strong working relationships with customers, coworkers and management.

Project Management & Technical Skills

• Project Management Delivery Project Manager, Solutions Project Manager in Telecom & Financial industry.
• Oracle RDBMS Development (version 7 to 10g) with SQL*Plus, PL/SQL, Pro*C.
• Oracle DBA: Installation, Configuration & tuning of databases for Oracle Development and Oracle Applications use on UNIX and Windows platform.
• Oracle Forms: Forms v3.0, v4.5, Developer 2000, Forms 6.x for both client-server and web based applications.
• Erwin: Design process of conceptual, logical and physical design of an application.
• Web development using Java 1.2 Servlets.
• Application Servers Web Sphere, Oracle 9IAS, Apache, Java web server, Tom Cat server .
• Development/Other Tools: TOAD, VSS, CVS (Version Control System) ER-Win Designer, Designer 2000, Blue Martini Product Modeling Studio. Rational Team Concert, SCRUM, Microsoft Project.

Work Experience

Confidential, Nov 2008 -- Present
Location RTP, North Carolina
IGA Field Management System (FMS)

FMS application in Confidential, designed to Record and display details on eligible employees and their incentive plans, Measure and report eligible employees\' achievement against the elements of their plan and Calculate commission and forwards the details to payroll systems for payment. Application consists of seven components: Incentive Plan Letter for setting up incentive plan letters for eligible employees, Employee Profiles for viewing your employees\' profiles and profile history, Groups for supporting the calculation of group payments, Challenges for managing challenges for eligible employees, Opportunity for supporting the assessment of eligible employees\' participation in opportunity teams, Achievement for viewing the progress of eligible employees against the incentive elements in their plans, Commission Calculation for working with commission statements and manual monetary claims.

In the role of Senior Project Manager (SPM) for FMS development releases, successfully delivered following FMS releases.

• Absolute Sales Plan - Cost $2.3 million, Hours 99K FTE 50
• Challenges (R10.3.2) Cost $0.5 million, Hours 18K FTE 20
• PDM Enhancements (R9.1) - Cost $1.4 million, Hours 50k FTE 35
• ABS Inc. Enh. Cost $0.5 million, Hours 20K FTE 10
• Achievement & Payment Validation Tool Cost $1 million, Hours 24k FTE 32

Responsibilities:

• Ownership for the overall success of the project.
• Create end-to-end project SOW for the Release.
• Create E2E Integrated Project plan and schedule.
• Manage and co-ordinate work with development & test team PMs.
• Facilitate scrum meetings in support of Agile development methodology.
• Provide direction for the daily Agile Scrum meetings.
• Complete RFS Assessment (deliverables, timing, cost ) for all subsequent project phases
• Initiate baseline change control when required (cost, scope or schedule changes)
• Risk, Change, Cost, Scope, Schedule Management
• Analyze monthly cost, schedule, and technical performance
• Prepare LOA, SOWs, project estimate & plans
• Develop corrective action plans for schedule and/or cost variances
• Track and report project progress, status and issues to client and higher management.
• Maintain Various records such as BTMT, BMRS, IDT, WW Risk etc
• Facilitate Iteration Planning Meeting
• Track, monitor and manage project financials.
• Comply with SEI and QA processes and procedures.
• Develop and manage client relations to ensure customer satisfaction on the project engagements.
• In parallel to SPM role, also held additional responsibility of Web PM to manage offshore development team in India.

FMS Projects use GenO framework with agile development methodology, managed first pilot project to use Liquid competitions for web component development.

Environment: Java, J2EE on WebSphere, Mainframe (MVS) and DB2.

Confidential, June 2006 July 2008
Location San Ramon, CA

The Online Services Team is responsible for making Confidential, web properties the preferred channel for the customers. Responsibility is to ensure rich functionality is available online for Confidential, customers. The SWOT (Single Web Ordering Tool) Back-End team has responsibility for enabling and enhancing Confidential,\'s capability to provide Business and Residential Customers and Business Partners (Yahoo, Best Buy, etc.) the ability to order Confidential, Products and Services online. Products and Services include Telco, Long Distance, Internet, Wireless, Video/Entertainment and Confidential, Imperatives such as Light speed. Allow Sales and Marketing to offer product bundles, discounts and Standalone products. Customers can configure/create their own product bundles depending upon the available packages for their geography. System allows the recommendation of products and/or bundles to customers, based on products selected by the customer. SWOT also enables the sale of SBC and SBC Affiliate products via Retail and ISP Partners (e.g., Yahoo!, Echo Star, and Cingular). Application helps to reduce the product ordering related costs and speeds up the time to market the products.

In the role of Project Manager, managed overall deliveries from Tech Mahindra perspective for application development, support and enhancement group. Some of the responsibilities included were as follows:

• Manage multiple project deliveries to ensure that client receive quality deliveries with in project areas.
• Interact with client to understand project requirements, actively involve from design phase up to implementation.
• Prepare project specific documents per express one process for the entire life cycle of the projects.
• Provide estimates for projects, CRs, Vantives etc. for the work to be developed by team at offshore.
• Resource, time, scope, communication management.
• Risk identification and risk mitigation.
• Transition project knowledge to offshore team.
• Coordinate development with offshore team.
• Resolve technical, requirement and development related issues.
• Communicate with client for project related issues.
• Train and guide team for specific skills.
• Identify areas of improvement in the database and optimize objects with potential for tuning.
• Prepare key learning’s and identify areas of improvements for future deliverables.
• Track release specific status of the projects, attend status calls, and resolve day to day issues.
• Develop and manage client relations to ensure customer satisfaction on the project engagements.
• Provide dashboard reports to higher management.
• Identify the training and skills development needs of the teams and organize the trainings.

Environment: SWOT Back-End Infrastructure is based on several technologies Web Services, J2EE, XML, Java, Blue Martini Constraint Engine, In house Business Rules Engine and Oracle database.

Confidential, Internet Services Reporting Sep 2005 June 2006
Location: Yorktown Heights, NY

Internet Data Warehouse (IDW) is a central repository that consolidates various data sources for Internet customers into one database. It is used for reporting, data extractions and Inquiries. It is the source of Internet data for Reporting, Business Users, EDW, Sales Commission Systems, Partners, Bounty. Project scope includes producing and supporting Internet Services reports and feeds with IDW as the primary source of data. Support around one hundred and fifty plus Production reports for all areas of the business supported. Ad-hoc and list pulls (provide quick turn-around to support the business) average of fifty work/report requests a month Provide Internet data to EDW.
In the role of Project Manager of the application support and development group, responsibilities included:

• Interact with client to understand requirements.
• Prepare project documents like plan, system appreciation and supplier management plan during transition phase.
• Project Plan development and execution.
• Arrange and attend knowledge transfer sessions from customer.
• Pass on system knowledge to offshore team during transition phase.
• Resource management. Coordination of development with team members.
• Explore and understand database schemas.
• Resolve technical problems raised by team members.
• Communicate with client for project related issues.
• Train and guide onsite and offshore team for specific skills.
• Track work status and attend project status meetings with seniors.
• Risk analysis and management.
• Quality management and auditing.

Environment: Oracle, DB2, SAS, UNIX Shell Scripting.
BT SME Indirect Channel June 2004 Aug 2005
Location: Pune, India

Indirect Channels within BT sale its product through third party called partners. Partners earn commission for the orders generated through the sale they have made. The ORCA system is used within the Indirect Channel as a means of storing orders generated by Partners, monitoring their progress and calculate the commission earned. Partner database application provides a knowledge base of information on each partner managed by BTIC. It provides the account teams with more knowledge of their accounts, understanding their investments, future prospects and strategic plans for the account. Operational prospect bank module gathers opportunities, which are used to track potential business.

As the role of Project Leader of the application support and development group, responsibilities included:

• Interact with client to collect requirements and prepare requirement documents.
• Negotiate and establish requirements baseline for the project with the customer.
• Create high level & low level design for requirements.
• Estimate efforts and prepare schedule accordingly.
• Coordinate development with team members.
• Resolve technical problems raised by team members.
• Risk analysis and management.
• Communicate with client for product related issues.
• Tune and enhancing database queries, packages.
• Database administration.

Environment: Oracle 9i, PL/SQL, ASP, JavaScript.

Confidential, May 2002 May 2004
Location: Bracknell, United Kingdom=

Product supports the full life cycle of leasing vehicle right from creation of quotation, order, contract, through to maintenance and disposal. Product has various modules like vehicle costs, budgets, CAP monitor, Quotations, Proposal & Orders, Vehicle Lease Mgmt, Finance, Vehicle booking and daily rental. Some of these modules are also available on web.

In the role of Project Leader of the Application Support and Development Group, I was responsible for the following:

• Communicating with the client to analyze new development areas.
• Carried out bug analysis, fixes and enhancement to the existing product on oracle forms as well as web version.
• Developed various forms, utilities like schema comparison, generic special load, export/import, messenger utilities.
• Wrote web based report writer application using Mod PL/SQL to generate web reports.
• Developed web based call tracking and messaging system.
• Development of project management software, which maintains various statuses of the calls, fixed for various clients.
• Building up a very strong customer support and communication structure.
• Attending client’s queries and problems.
• Database administration.

Environment: Oracle 9i, 9IAS-Mod PL/SQL, Developer 2000,Forms 6, PL/SQL, Java, Servlet, HTML, JavaScript.

Confidential,
May 2000 February 2002
Location: Santa Clara, CA, USA

E-Learning product supports the entire lifecycle, including content acquisition, storyboarding, content development, management, learning delivery and content enhancement. Team Member Selection System is web based recruitment system for Wells Fargo Bank.

As the Technical Consultant, I was responsible for the following:

• Release of Mentor ware product from 3.1 to 3.5, 4.0 & 4.1.
• Customized existing code to add various new features to the product.
• Administration, installation and maintenance of Oracle & SQL Server databases.
• Optimization of database queries.
• Database design of product for new releases.
• Writing Servlets, customized product using XML, XSL for Sun Project.
• Worked for the development of web based Team Member Selection System.
• Unit, integration, system and performance testing.
• Customized products look and feel for Java One Learning Center for SUN Microsystems.

Environment: Java 1.2, Servlet, HTML, JavaScript, Oracle 8.0, and SQL Server.

• March 1999 April 2000 Location: Pune, India (13 months)

Cfacs offshore maintenance/development, Confidential, UK

Commercial & Financial Accounting System (CFACS) is the flagship product of Cedardata Software Plc. This system includes modules like budget, inventory, sales, purchase and various other types of accounts. It has got large client base and maintains various versions for them.

In the role of Team Leader for the product maintenance and enhancement project, areas of work included:

• Analyzed customer\'s requirement and customized the cfacs product accordingly.
• Carried out upgrades and Y2K remediation for various modules of Cfacs.
• Customized existing code to add various new features to the product.
• Worked on product change request and bug fixes.
• Tam meetings to sort out technical and functional problems in the team.
• Generation of various reports.
• Acted as a central coordination point for various support activities.
• Carried out Forms 4.5 to 6.0 migrations.

Environment: Developer 2000 Forms 3.0, 4.5, 6.0, Pro*C, Reports 2.5, Oracle 7.3 on Sun Solaris UNIX

Education & Certifications

• Master of Computer Science
• Project Management Professional (PMP) from PMI

Work Appreciations

• Received excellent work certification from Sun Microsystems for outstanding contribution to the development and deployment of the Java Learning Center program while working at Mentorware Inc, USA in 2001.
• Received first prize in the inter college software competition.
• Received client appreciation emails from time to time on various projects.
• ReceivedConfidential, thanks awards few times from end client for successful management of critical FMS releases.

Trainings Attended

• Attended Advance Project Management Training atConfidential,: Dec 2010.
• Project Management (PMP) training, Duration: 2 weeks: June 2005.
• Quality Process (Confidential, Express One) training Duration: 2 weeks: May 2005.
• SAS Programming, Duration: 5 days: June 2005.
• Java Learning Center Program in San Francisco: July 2004.
• Oracle DBA by Concourse: 2 weeks: June 1999.