SUMMARY:

• Resourceful Program / Project manager capable of delivering large - scale software development and DWH projects on time and on budget by effectively collaborating, facilitating, streamlining operations and maintaining schedules to ensure maximum customer satisfaction and business revenue. Expertise in coordinating diverse teams and resources to complete objectives.
• Proficient in Agile / Waterfall Methodologies . Expertise in strategic planning, client relationship management, Global Delivery management, Infrastructure management, Application outsourcing, Vendor management and global production support with a successful track record for meeting deadlines, budgets and goals that generate revenue for business.
• Expert in driving the adoption and enforcement of Agile Methodology / Scrum Rules to provide more transparency across the departments and fostering self-management to obtain great business value with short turnarounds. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Expertise in transformation initiatives with executive leadership from business and IT management in the IT Infrastructure and Consulting Services areas, Continuous Service Improvement Programs (CSIP). I have worked extensively to help develop best practice methodologies and toolkits for the delivery of change programs, developing better ways of working and ensure the business benefits are tracked and met and that stakeholders are managed and required projects are delivered on time and within the budget with high quality. Organized and detail-oriented with proactive and hard-working nature.

HIGHLIGHTS:

• Resource Planning
• Agile / Waterfall / Scrum / Jira / Rally
• Scheduling
• Strategy & Roadmap Definition
• Process Improvements Skilled negotiator
• Client Relationship Management Estimating & Budgeting
• Program and Project Management On-site & Offshore management
• Policy / Procedures
• People development & Mentoring
• ITIL Process
• Vendor Management
• RFPs &Proposals
• SOW / MSA / SLA

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager / Project Manager

Responsibilities:

• (Manage multiple projects with multiple Clients - Prudential, AXA Financials, Marsh USA, Genworth Financials, DST Systems)
• Responsible for the overall leading, planning, implementation and deliver Business Intelligence / Data Management (Informatica / Data Stage / pentaho ), Application level and Infrastructure Projects.
• Awarded additional projects due to project success and client satisfaction. Simplified reporting and enabled user self-service.
• Apply effective project management methodologies and control techniques. Mitigate risk by identifying, escalating and resolving issues across multiple delivery groups / projects. Effectively used Agile tool Jira for tracking the project defect issues
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Guide the team to create clear and concise epics/stories
• Instructed and modelled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the Project
• Maximize productivity by setting clear expectations and proactively communicating project status, issues and risks to internal stakeholders and top management. Negotiate successfully with clients, staff and outside vendors.
• Nurture relationships with project sponsors as well as business and IT executives. Ensures effective communication and coordination within the project team (Offshore / Onsite)
• Direct and oversee multiple PMs and team leads on complex projects. Ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources. Manage resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects.
• Worked with the Project managers to identify cross-team dependencies and manage inter-team tasks
• Facilitated Scrum of Scrum for offshore teams in India.
• Evangelized the benefits of Scrum to ensure its smooth adoption
• Assisted team with making appropriate commitments through story selection, sizing and task definition and acted proactively in developing and maintaining team standards, tools and best practices.
• Accountable for management of financial risk and opportunities across multiple project phases and delivery
• Communicating the progress to senior management thru ‘Burndown Charts’. Monitored the Quality thru metrics and mentored team thru the project management process.
• Work with project team and key stakeholders to devise best practices and continuous improvement of project delivery across the Project.

Confidential, New York, NY

Environment: Informatica (Power Centre 9.1/8.6), Pentaho (5.0/4.4.0), Sybase, SQL Server, MKS Source Control, Unix, AIX, Erwin 4.5.2, BMC Remedy User, Control-M, Windows 2003 / Vista

Program Manager / Project Manager

Responsibilities:

• Plan, launch and direct and DWH projects, including opportunity assessment, automated contract review, business intelligence, data warehouse and project delivery.
• Lead diverse teams of employees (Offshore / Onsite), consultants and vendors, including Architects, Business Analysts, Developers, DBAs, QA, Security and Infrastructure. Lead requirement reviews, analysis of architecture and designs, estimation, staffing, and risk planning for DWH solution.
• Transitioned teams from Waterfall to Agile.
• Negotiated with software and services vendors. Wrote contracts and SOWs.
• Create and maintain detailed project plans, risk/issue logs, meeting minutes and action lists. Chair Business and IT meetings. Manage financials from estimates through actuals.
• Establish and Maintain effective IT processes
• Conducted project planning sessions to analyse business requirements and outlined proposed solutions and assigning resources
• Manage Best Practices document for Project Management and successfully implement strategy with different LOB’s
• Managed redesign of data warehouse product that delivered significant improvements to architecture and batch processing

Confidential

ETL Team Lead / Project Manager

Responsibilities:

• Led and managed a team of 15 through all phases of Project life cycle in DWH ETL migration Project.
• Achieved a seamless, defect-free migration at 10 percent below budget with no unscheduled downtime, due to careful planning and strategic resource allocation.
• Evaluated and brought in business intelligence (BI) tools. Provided enhanced reporting and self-service for
• Product and Business teams. Consolidated and retired over 1,000 reports.
• Prepare comprehensive supporting plans in the areas of quality control, risk management, and change management
• Coordinate with various stakeholders and team members to discuss alternative solutions
• Manage scope, resources, timelines, costs, quality, communication, and procurement .
• Interacted with business users to gather requirements and prepared design documents (HLD & LLD)
• Interfaced with the client infrastructure group to lead the development of the application topology for the project
• Extensively involved in Sales Force automation project.
• Responsible for the all technical due dates and milestones in the project plan; completing on time, within cost to support a new marketing program.

Confidential, NY

Lead Analyst / Sr. Developer

Responsibilities:

• Provide assessment to determine business requirements, procedures and functions
• Responsible for building new Data Warehouse design
• Extensive Extraction, Transformation and Loading (ETL) Process using Informatica Mappings/Workflows.
• CT- Business Analyst - Functional / Technical,
• Fleet Boston Financial Services, April ‘02 to Jun ‘04
• Business Process Reengineering and functional mapping.
• Business Process Reengineering and functional mapping. Determined business requirements with end users to create process definition documents for analysis, design and testing.

Confidential, NJ

Senior Analyst / Lead Developer

Responsibilities:

• Provided Leadership for development, test and deployment of many financial projects.