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Project Manager Resume

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Minneapolis, MN

SUMMARY:

  • 10+ Years of Experience in Analytics including Retail, Banking, utilities, Insurance and Transportation Domains
  • Over 10+ years of experience in the IT industry with extensive skills dedicated to Project Management, Testing, Deployment Management, Release Management, SAP Business Objects business systems analysis, universe development, and reporting, SAP HANA, SAP BW
  • Testing Experience including Unit Testing, DIT Testing, ST Testing, SIT Testing, Performance Testing, Regression Testing, UAT Testing, Certification Testing
  • VMware ITBM, ITFM, SLM developer for IT Business Management Tools, SAP BOBJ Business Intelligence
  • Experienced in Managing BI Projects and multiple life cycles from Requirements gathering Development, Testing Phases and Go Live
  • Managed onshore and offshore teams of developers and analysts (8+ people)
  • Assigned assignments to teams and Managed overall projects
  • Communicated with Senior Client Leadership on status, issues, resolutions and strategy implementation
  • SAP Business Objects (BO) Expert and consulted various clients at various stages of a project
  • Migration of Business Objects from Older Versions 6.5 to 3.1 to 4.0 to 4.1
  • Trained clients on SAP Business Objects 4.0, 4.1
  • Created Training Curriculum based on Clients Data
  • Implemented training strategies for Super Users, Report Consumers and BI Report Developers
  • Testing in HPALM - Defect management, Defect assignments, and managed multiple releases
  • Testing, pre-production and Production Support for client
  • Business Objects Administration, Security and implementation of Security for Reports
  • Implementation of Strategies for Security of SAP Business Objects
  • Well versatile in Delivery Methodologies for Project Delivery
  • Excellent Communication Skills
  • Managed work within a large consulting firm with medium to large teams
  • Managed different process area teams to bring deployment projects to go live
  • Experienced in maintaining work independently and within a team environment with high pressures
  • Eager to learn new technologies and take challenges to further enhance my skills
  • Team building experience including bringing right resource to team, mentoring and training
  • Experienced in different modules of SAP for Reporting needs including CRM, ICU, FI-CO, PP
  • Created WebI reports using Sections, Breaks, Alerts, Ranking and using report level variables to mimic user requirements.
  • Strong RDBMS concepts and working experience using database Tables, Views, Stored Procedures, Functions, and Packages using SQL.
  • Extensively used Calculations, Variables, Drill Down and Slice and Dice for creating Business Objects reports.
  • Comprehensive experience in gathering and analyzing the requirements from end-users and trained users in Business Objects.
  • Worked with various Relational Databases Oracle 10g/9i/8i, SQL Server 2000/2005/2008
  • Performed unit testing, system testing and user acceptances test (UAT) for universe, reports and security management.
  • Implemented Security Features of Business Objects like Row Level, Object Level and Report Level security.
  • Experience in created reports using WEBI and Webi Rich Client
  • Excellent experience in creating Sub Reports, On Demand Reports, Linked Reports, Mailing Labels, Cross Tab Reports and Graphical Reports.
  • Worked with Business Users to analyze the business process and suggested necessary changes to schema objects to cater their reporting needs.
  • Good Communication and Interpersonal skills, technically sound, Result-Oriented with strong Problem solving skills, Innovative & efficient, Capable of working as a Team Member or Individually with minimum supervision.

AREAS OF EXPERTISE:

  • Project Management
  • Release / Deployment Management
  • SAP Business Objects XI 3.1/4.0/4.1
  • HPALM (Testing) / JIRA
  • Web Intelligence (Webi)
  • Crystal Reports 2011, Enterprise
  • Information Design Took (IDT)
  • SAP BI 7.0 - 7.4
  • Leadership - Technical/Functional
  • Support Services / Managed Services
  • Web Intelligence Rich Client
  • Business Explorer
  • QAAWS, Live Office
  • SAP HANA, Oracle, Tera Data, DB2, RDBMS
  • BEx Analyzer
  • Team Lead Onshore/Offshore/Multi Time Zone
  • Utilities, Banking, Insurance
  • Retail, Commodity Trading
TECHNICAL SKILLS:
  • ITBM Suite, ITFM Suite, SLM, Business Objects XI 3.1 and 4.0, CMC, CCM, Info view, BI LaunchPad, Web / Desktop / OLAP Intelligence, Designer, Supervisor, Administrator, Dashboard Builder, Reports, Import Wizard, SDK, WEBI, DESKI, Report Conversion Tool, Broadcast Agent Scheduler, Publisher and Auditor, Crystal Reports 2008, 2011, Crystal Reports Enterprise, Xcelsius, Dashboards, Web Intelligence, Performance Management, Universe Builder, Informatica Power Center 6.x,7.x,8.x, TOAD, SQL*Plus, Windows NT/2000/XP, UNIX, Oracle 8i/9i/10g/11g, MS SQL Server 2000/2005, Flat File Systems, MS Access, SQL, PL/SQL, C, C++, Java, HTML, PHP, UNIX..
  • I have worked as a part of Accenture Innovation Team where we built prototypes for our sales team to present various tools to clients for SAP BI including Webi, Dashboards, and Crystal Reports, along with Reports on Relational Databases, SAP BW, and SAP HANA.
  • Also worked on a support project for Spirit Aero in Cincinnati Ohio for Accenture supporting SAP HANA

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

  • Project Management of Multiple Projects and Teams - Encryption and Tokenization, Departmental Initiatives, and Support Services -Total of 283 Resources in Support Services MSA
  • Delivered Encryption and Tokenization initiatives in two different phases Phase 1, Phase 2
  • Cross functional deployment including Pharmacy, ecommerce, Point of Sale and Electronic Payment Systems, Payment System Online, Visa, MasterCard, Discover, Vantiv, Accertify & Gift Cards
  • Managed all activities for Release Management, Change Managements, Requirement Intakes for Process, Testing
  • Agile and Waterfall methodologies implementation for proper delivery
  • Resource management, resource allocation for PMO activities
  • Managed teams of Technical Architects, Technical and Functional Leads, Testing Teams (QA)
  • Coordination between business and implementation partner
  • Status reports, Meeting coordination with key stakeholders including Program Managers, Directors, Senior Directors
  • Resources Management for all active projects

Confidential

SAP BI Deployment Lead

Responsibilities:

  • Deployed Credit Risk Data Warehouse Reporting Solution for Banco Popular
  • Gathered requirements related to different areas of business related to Credit Risk
  • Designed and Deployed Reporting Solutions including Static and AdHoc Reports for Credit Cards, Mortgage, Auto Loans and Personal Loans
  • Implemented, altered, reviewed Resource estimation of efforts for Onshore and Offshore Teams
  • Gathered and Articulated data from 19 different source applications to a single Oracle Data Warehouse, Designed and Developed Universe in SAP Business Objects 4.2 Information Design Tool and Developed reports using Webi
  • Managed Resources offshore (8-10) for Development of reports
  • Communicated statuses with Key members of Leadership team in various meetings including TCS and Banco Popular on regular basis and Mile Stone Completion
  • Guided the team with technical aspects of BI to develop correct reports
  • Assisted client with their user trainings and Knowledge Transfer to report Consumers
  • Prepared and Conducted UAT Testing for all reports
  • Resolved all the queries from Client related to solution implemented for Credit Risk Reports

Confidential, Minneapolis, MN

SAP Business Objects SME

Responsibilities:

  • Fine Tuning Production Reports
  • Gathering requirements from business to enhance, fine tune and make changes to existing production reports
  • Work on principals of Agile Methodology to deliver product in timely manner
  • Communication between Technical, Functional and Business teams to Demo the work and Status Updates
  • Migration of reports between Dev, Test and Prod Env after work is completed
  • Implementation of separate HPALM Instance for Business Objects Testing
  • HPALM Admin for BO Instance -
  • Defect Management
  • Worked with IBM DB2, UDB Databases
  • Migration of Business Objects 3.1 to 4.1 Environment
  • Documentation
  • Migration of Hyperion Reports to Business Objects
  • Creation of new Universes to replicate Hyperion Reports

Confidential, Minneapolis, MN

SAP Business Objects Expert

Responsibilities:

  • Migration of GE Fleet from Business Objects 6.5 version to 4.1 Version
  • Migration of all reports for different areas of business including
  • Billing, Accident Services, Expenses, Insurance, Maintenance, Fuel Programs, Odometer Readings, Projections, Rental Market and Customer Reviews
  • Training Super Users, Web Users and Report Consumers on Business Objects 4.1 Platform
  • Implementation of SAP Business Objects Security
  • Implementation of Row level security
  • Designing Hand Off page for GE fleet Services Customers to Access SAP BO Platform
  • Testing of Migrated reports of Oracle Database to Teradata Database
  • Closely worked with Development Teams to guide on Report Building
  • HPALM Testing of the Reports
  • Managed different releases and conducted defect resolution sessions with scrum leaders to address issues
  • Defect Management in QA and Production
  • Consulted the company in Implementation of SAP BI Platform after the acquisition of the company by Element
  • Securing Purchase Orders for BI Equipment by Element to implement separate platform Detaching from GE Capital
  • Created User Guides for Super Users, Web Users and Report Viewers to utilize the 4.1 System
  • Designed Course Curriculum for training on GE Fleet Database
  • Point of Contact through Migration Process of my.reports to my.reports2
  • Guided Management Team to take proper steps for the completion of the Migration

Confidential, Minneapolis, MN

SAP BI Deployment Lead for AgHorizon Canada

Responsibilities:

  • Complete requirement gathering for different process areas including FI-CO, Transportation, Asset Management, Marketing
  • Understanding process flows and identifying KPI’s for Reporting
  • Functional Design Documents creation
  • Managing off shore and onshore teams for completion of tasks
  • Communication of deployment project phases with Senior Management on Client and Accenture Leadership
  • Identifying Risks and Solutions for potential road blocks for BI Deployment
  • Creation of Technical Design Documentation for reporting needs
  • Deliverable presentation on Daily/Weekly/Monthly Meetings
  • Communication with various teams and management to make sure proper flow of deployment
  • Resource gathering and managing time allocations of resources
  • Meeting project time lines on GANT Charts

Confidential, Minneapolis, MN,

SAP Basis Consultant - SAP BW, SAP HANA, SAP Business Objects

Responsibilities:

  • Requirement gathering with client
  • Documenting requirements
  • Finalizing the requirements, getting signed off on Technical Design Documents for Developers
  • Conducting meetings with client for regular updates and setting up roadmaps for future plans
  • Team buildings, relationship development between Accenture and client
  • Implementation of SAP HANA
  • Implementation of SAP BW On HANA
  • Implementation of SAP Business Objects 4.1
  • Gathered Functional Requirements from client related to all process areas including Asset Management, SAP FI-CO, PP
  • Prepare Functional Design Documents for Reporting
  • Functional Design Documents preparation for SAP BW Development
  • SAP BOBJ Reports Functional Documentation
  • Development of Reports utilizing SAP BOBJ 4.X on top of SAP BW on HANA
  • HANA Development (modeling)
  • Attribute, Analytical and Calculated Views
  • Analysis for SAP BOBJ
  • Webi, Crystal, Explorer, Analysis, Live Office, Dashboards and Universes in Information Design Tool (IDT)
  • Testing preparation, Test Scenarios
  • Defect Management, Defect Creation and Resolutions
  • Training end users for product use
  • Communication of Client of regular basis, Updates in Microsoft SharePoint and Visio Creations

Confidential

Batch Consultant - Functional

Responsibilities:

  • Lead Batch Team for the project including SAP batch jobs and Non SAP batch processes along with File Transfer Processes
  • Managed a team of 8 people
  • Created / Updated documents including Visio, Trackers for close to 1900 jobs along with 193 different interfaces (Billing - Meter to Bill Process)
  • Created, Logged, Assigned defects to be fixed for fix it team and different functional towers for documentation.
  • Created daily/weekly reports for the client and team to keep the project on track
  • Conducted meetings with client to give updates
  • Worked closely with client resources to train and assign work
  • Utilized HPQC to log defects and tracked the progress thought the fix process
  • Managed resources on both client and Accenture side

Confidential

SAP Business Objects SME

Responsibilities:

  • Lead/Managed Development of All Reports for SolutionOne Project for Client and managed a Team of 4 on shore and 2 off shore resources
  • Designed Testing scenarios based on Functional Documentations and Requirements
  • Assigned duties, delicate assignments to developers and served as SME for Training Developments for Client
  • Responsible for the build, test and deploy of the SAP Business Objects reports BO BOE 4.1 Environment, setup of client tools for entire development team.
  • Setup of BOE 4.1 Environment for SAP BW on HANA (DEV, TEST, PROD). Document Development, Testing and Deployment.
  • Fine-tuned Technical Requirements for Multiple Process Areas including CRM, ICU, FI-CO, HR
  • Worked closely with client teams to finalize the reporting requirements for functional and technical side to complete the documentation
  • Created Training Documents for end user trainings and Super User Trainings. Served as an SME
  • Implemented and Designed BOE Users Administration, Access Levels and worked closely with Security Teams to implement proper solutions
  • Conducted Lunch and Learns to educated business and other developers to user all client tools
  • Build 90+ Reports for SolutionOne Project and 10+ Reports for QPM Project
  • Responsible of the frontend Reporting side, including Build, Test and Deploy of multiple reports in specific SAP ISU functional area
  • Trained/Supported the other team members in the build of their SAP Business Objects reports for the rest of the functional areas
  • Unit Test and creation of Test Scripts for SAP Business Objects reports, Uploading, Updating Test Scripts to HPQC
  • Resolve SAP Business Objects related issues during Build, Assembly Test, Product Test and ORT phases. Tested the reports, Assigned defects to proper fix it teams.
  • Provided reporting end user support during Product Test period.
  • Provided reporting super user support during Training.
  • Provide Reporting support to Change Management team for the Training courses for SAP BOBJ, Webi Intelligence, and Analysis
  • Overlooked and supported QPM project from start to end. Creation of Universes in Information Design tool on Oracle Database
  • Trained users to run QPM Reports and supported the project after Go Live
  • Worked extensively with BASIS team in implementation of BOE Environment, supported BASIS in enhancing and fixing issues raised throughout the duration of the Project.
  • Communicated effectively with all the teams’ across the project.

Confidential

SAP Business Objects / ITBM Consultant

Responsibilities:

  • Implemented the System on Oracle 11g, Developed Reports in Webi, Crystal Reports
  • Utilized PLSQL
  • Utilized VMware ETL Tools to Extract, Transfer and Load Data
  • Created Multiple Adaptors to Extract the Data
  • Created Rules to clean the data
  • Manipulated the data for reporting purposes and to get bottom line results
  • Developed different types of reports, dimensional reports and dashboards
  • Managed organizational structure using dimensions and hierarchies
  • Created and build cost models, allocations, and Data Adaptors
  • Created Flows and Operators to drive the data

Confidential, Houston, TX

SAP Business Object Project Lead

Responsibilities:

  • Developed Universes modified existing universes, added new objects to existing Universes and working on the procedures for the development of reports.
  • Utilized Information Design Tool (IDT) and Universe Design Tool (UDT) in the process of creating Universes, Connections and Business Layers
  • Analyzed business problems and planned the universe solution that satisfies the user needs and reporting analysis.
  • Created WEBI reports using Webi, Webi Rich Client, and BI Launch Pad.
  • Deliver high quality results in support of new project initiatives as well as the day-to-day maintenance and support
  • Created Crystal Reports using Crystal Reports 2011
  • Created Dashboards Utilizing Dashboards Design 4.0
  • Utilized Business Explorer to create views
  • Utilized Microsoft Live Office to import data
  • Develop and maintain an understanding of reporting requirements while work with BW teams to research available data sources; design, develop and enhance BEx Queries
  • Utilized BW Warehouse as a backend data base and developed reports on BEx Queries
  • Upgraded BEx Queries from previous version sap 3.5 to sap 7.3 utilizing Query Designer
  • Implemented row level security in the universe to allow the data to be viewed only by authorized person.
  • Created reports on SAP BI/BW
  • Develop and maintain SAP BW database
  • Develop and maintain relationships with a variety of internal and external experts and specialists (solution architects, business analysts, external solutions providers) to provide technical guidance, continuously evolving reporting and analytics knowledge, expertise and capabilities
  • Used Business Objects common functionalities like Prompts, Breaks, Alerts, Sorts, Filters, Global Filters and Conditions.

Confidential, Houston, TX

SAP Business Object Solution Analyst

Responsibilities:

  • Responsible for the Business Objects solutions, Analytical Services and query analysis
  • Developed Universes modified existing universes, added new objects to existing Universes and working on the procedures for the development of reports.
  • Analyzed business problems and planned the universe solution that satisfies the user needs and reporting analysis.
  • Created WEBI reports using XIR3 info view and rich client. Tracking of data using data tracking options during report development.
  • Deliver high quality results in support of new project initiatives as well as the day-to-day maintenance and support
  • Develop and maintain an understanding of reporting requirements while work with BW teams to research available data sources; design, develop and enhance universes
  • Implemented row level security in the universe to allow the data to be viewed only by authorized person.
  • Created reports on multiple data sources like SQL server, oracle and SAP BI/BW
  • Develop and maintain SAP Business Objects Universes integrated with SAP BW database
  • Efficiently designed multiple analytical WEBI reports utilizing key WEBI features including but not limited to Drill Down, Alerts, Input Control and Open Doc.
  • Created Crystal reports when needed and exported to enterprise repository in order to make Crystal reports accessible through Infoview
  • Creation of different types of reports such as Master/detail, Cross tab and chart (for trend analysis) depending up on user requirement.
  • Develop and maintain relationships with a variety of internal and external experts and specialists (solution architects, business analysts, external solutions providers) to provide technical guidance, continuously evolving reporting and analytics knowledge, expertise and capabilities
  • Handled all types of errors in reports in universe and report level.
  • Used Business Objects common functionalities like Prompts, Breaks, Alerts, Sorts, Filters, Global Filters and Conditions.

Confidential, Clear Lake, TX

SAP Business Objects Developer

Responsibilities:

  • Involved in gathering, analyzing and documenting business requirements, functional requirements and data specifications for business object universes and reports.
  • Developed complex universes for different class of patients including insured and un-insured patients
  • Analyzing and documenting business requirements and business rules, functional and technical designs, test cases, user guides and data specifications for Business Objects Universes and Reports.
  • Used Crystal Reports to generate reports for management
  • Trained end users in viewing and reading reports for proper decision making
  • Generated reports by using complex formatting including regions, cities and zip-codes
  • Helped marketing teams to analyze different reports to develop target marketing strategies
  • Used Business Objects CMC for creating and managing the users and repository management, Groups, Managing Resources.
  • Extensively worked on created Universes using Business Objects and resolved loops and Join problems by creating Aliases and Contexts.
  • Worked with database connections, SQL joins, cardinalities, loops, alias, views, aggregate conditions, parsing of objects and hierarchies.
  • Measure, Dimension and Detail objects are created to meet the needs of end user requirements so that every possible query can be achieved.
  • Developed views necessary for structured and ad-hoc reporting.
  • Created various geographical and time dimension reports of Fiscal Year, Quarter, Month, Week and daily reports for all domains and published through Web Intelligence.
  • Designed and developed Dashboard's using Xcelsius 2008.
  • Extensively used slice and dice, filtering and ranking to create cross tab and master/detail reports.
  • Involved in formatting sections, tables, inserting and organizing multiple breaks.
  • Used the formatting options like cross tab representation, section breaks, data sort options, calculations, font, colors.

Confidential, Sugarland, TX

SAP Business Objects Developer

Responsibilities:

  • Analyze the reporting requirements with the business users/architects and come up with the technical specifications for universe and BO reports.
  • Developed complex reports on Crystal Reports, Desktop Intelligence and Xcelsius
  • Updated reports and added new queries as needed
  • Created and maintained universes on regular basis
  • Working with Sales and Human Resource Department to generate commission reports
  • Modifying the existing universes, adding new objects, editing joins, mapping the existing objects with renamed tables.
  • Implementing Object-level and Row-level security using “Manage Restrictions” on the developed universe restricting the end-users in accessing certain objects.
  • Assisted management and end users by training
  • Created Joins, Aliases and Contexts for resolving Loops in the Universes and checked the Integrity of the Universes.
  • Created Custom Hierarchies for using scope of Analysis and Drill Down options.
  • Created the Reports using Business Objects functionalities like Multiple Data Providers, Prompts, Cascaded Prompts, Slice and Dice and Drill Down.
  • Generated Weekly, Bi-Weekly and Monthly sales reports for different regions and territories
  • Applied Alerts, Breaks and Ranks on the reports.
  • Improved the performance of the reports by removing any additional filters or alerts on the report.
  • Developed the Reports using Business objects 6.5 Full Client.
  • Used Import Wizard for the Migration process. Migrated users, universes, reports.
  • Created Revenue Dashboard, Sales figure Dashboard using Xcelsius.
  • Given the option for the end user in selecting the Multiple Values for the required Objects according to the end user requirement (In Creation of DASHBOARD).
  • Involved in Documentation of the project which includes Requirement specifications, Design document and Project Planning.

Confidential, Bartlesville, OK

SAP Business Objects Specialist

Responsibilities:

  • Creation and maintenance of Universes used for reporting
  • Constructed universe and related star schema database, with focus on user-friendly configuration of classes and objects
  • Created many Web Intelligence reports
  • Regular meetings and answering of daily questions
  • Created Simple and Complex Reports using Universe and other data providers based on the requirements and exported to enterprise repository in order to make reports accessible through Info view.
  • Used Business Objects Developer Suite (Desktop Intelligence, Web Intelligence Designer, and InfoView) to perform various tasks specific to every component.
  • Created the reports using Business Objects functionalities like Queries, Slice and Dice, Drill Down, Custom sorts, Cross Tab, Master Detail and Formulae's etc.
  • Created various analytical reports like Market Share, Trending, Rank reports from multiple data providers.
  • Created Universes for various functional areas of high level reports group. Created the joins strategies while designing the universes.
  • Created reports like Residential and Business Customers reports, Service charge validation Reports, Billing reports etc.
  • Created Contexts and Aliases to resolve chasm and fan traps in Universes.
  • Created Joins, Contexts, and Aliases for resolving Loops and Universe Tuning and checked the Integrity of the Universes.
  • Used SQL against the database to check data retrieved.
  • Worked on Query Panel, Prompts, Report Layout and Re-formatting.
  • Created different universes which contain the information about the customer like customer name, address, phone number, plan used, minutes used, minutes remaining, rollover minutes etc.
  • Used the Aggregate Awareness feature of Business Objects for the Optimization and Performance tuning of Universes.
  • Worked on Business Objects Administration like CMC and CMS maintenance & security issues
  • Exported the universes to the Repository making resources available to the users.
  • Created reports according to different cell phone plans like individual plan, family plan, and family time plan.
  • Created reports using Crystal Reports with Standard, Summary, Cross Tabs, SQL, Command Objects, Selection Criteria, grouping, sub reports etc.
  • Interacted with the various users for reporting requirements.
  • Provided end user support and problem resolution for various issues related to BO.
  • Involved in requirements gathering from the business users to build the reporting application.

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