Director, Project Management Resume Westborough, Massachusetts - Hire IT People

SUMMARY:

Results - oriented project manager with expertise in project management, business process analysis, and software implementation. Proven ability to manage complex projects from initial planning to final implementation.
Demonstrated history of streamlining processes and improving efficiency.
Strong leader able to manage and motivate diverse teams to meet aggressive project deadlines.
Trusted ability to communicate effectively with clients, management, and team members across the organization.

AREAS OF EXPERTISE:

PROFESSIONAL EXPERIENCE:

Confidential, Westborough, Massachusetts

Director, Project Management

Responsibilities:

Achieved quarterly revenue projections of $4.2 million through continuous KPI metrics review and resolution of identified problems.
Optimized productivity of the Professional Services organization by 20 percent through the implementation of a Project Management Organization (PMO).
Enhanced ability to accurately forecast revenue by establishing a consistent estimate to complete (ETC) methodology.
Improved user experience, reduced administrative overhead and created statistical metrics by spearheading the implementation of a robust enterprise PSA tool.

Confidential, Holliston, Massachusetts

Director, Business Solutions

Responsibilities:

Exceeded revenue projections by 25 percent.
Established Business Solutions Department, recruiting, hiring, training, and mentoring five business development analysts and project managers. Implemented departmental processes, procedures, standards and documentation.
Chosen to serve on the Quality Assurance Committee.
Served as Subject Matter Expert (SME) for feasibility and application integration assessments.

Business Analyst/Technical Project Manager

R esponsibilities:

Led cross departmental brainstorming sessions for application enhancement.
Scheduled, managed and prioritized work flow for application developers
Improved QA for enhancement roll out
Developed corporate financial and operational reports as well as client analytical reports
Trained user base on new system features and functionality
Defined hardware and infrastructure requirements with the Technical Services staff.
Assessed third party applications for feasibility and integration

TECHNICAL PROFICIENCIESMicrosoft Office Suite, Salesforce, Confluence, JIRA, SharePoint, OpenAir, and Phaseware.