Senior Program manager Resume

SUMMARY:

I have shipped multiple International products, consistently deliver Confidential complex, large - scale projects on time and within budget.
Extensive experience in process development and implementation, schedul Confidential, budget Confidential, multi disciplinary collaboration and deal Confidential with third party vendors.

PROFESSIONAL EXPERIENCE:

Senior Program manager

Confidential

Responsibilities:

Shipped the first international version of Mobile, Desktop, and Web apps at Fall 16 launch, worked with the engineer Confidential team to implement the first software localization process at Confidential .
Managed localization of Confidential and Shop. Confidential, includ Confidential paid subscription for Confidential Plus, launched Russian language site.
Transitioned translation from multiple vendors to a s Confidential le vendor result Confidential in higher quality translation and a simplified workflow.

Program Manager

Confidential

Responsibilities:

Defined and drove implementation of cross team process to manage workflow of common tasks reduc Confidential email volumes and project management overhead.
Acted as Product Owner for the localization team - created the product backlog of items for the tools development team ensur Confidential priority aligned with team goals.
Managed 5 international releases includ Confidential Account. Confidential .com in 108 languages. Implemented agile practices to support the feature team’s model, streamlined vendor into process.

International Program Manager

Confidential

Responsibilities:

Shipped WindowsPhone.com in 50 languages and > 130 markets on schedule and within budget for product launch and continuous publish Confidential . Website included phone services, an app store, market Confidential and support content.
Defined project scope based on web traffic data, cost and input from stakeholders to provide optimal customer experience. Created project plan to ensure team focused on key high-value deliverables by defin Confidential principles & priorities for international markets.
Lead a team of 5, includ Confidential 3 at remote vendor site - I defined the resources required and hired as needed.
Managed $2.1 million budget. This involved sett Confidential an annual budget, quarterly re-forecast Confidential, manag Confidential purchase orders, and approv Confidential monthly supplier charges.
Defined requirements and user experience for a file track Confidential tool to support.
Owned the relationship with localization vendor; created project briefs and kick-off documents, set business goals and established communication channels.

Localization Engineer

Confidential

Responsibilities:

Worked on multiple projects (UI & content) in parallel, support Confidential different stakeholder teams and schedules. Projects followed both Waterfall and Agile methodologies. Projects shipped include Windows Mobile, Windows Phone, Windows Phone services, Windows Phone.com, Platform Builder for major release and sustained engineer Confidential .
Designed & implemented a handoff process which reduced process Confidential time by 50%.
Developed scalable localization processes for all projects in my ownership. This involved work Confidential with Developers to educate them on their impact on localization, evangelize the value of predictability in the development lifecycle and to implement an agreed change management process.
Wrote documentation for MSDN on Windows Phone app globalization, includ Confidential a demo app.

Test Engineer

Confidential

Responsibilities:

Owned international test Confidential & sign-off for a number of releases includ Confidential Internet Explorer 5.5, 5, 4, Windows XP, Windows Millennium, Windows 2000.
Provided quality localized builds to the test team accord Confidential to schedule. Used batch, PERL and HTML to automate build scripts and file sync’ Confidential . Projects worked on include Windows Update, Movie Maker and Media Player.