SUMMARY:

Have 12+ years of experience in the Information Technology and PMP Certified professional. Varied sectors including Banking/Financial Services, HealthCare and Manufacturing, including ample years in Banking/Financial Services. Provided Technical leadership for several high - profile projects that have generated sustainable revenues and reduced costs. Working closely with the development teams to avoid scope creep and appropriate documentation is in place

Provided high level Cognos training to the Business stakeholders to leverage the implemented BI solution

As part of assignments, has been involved in system design, Infrastructure technology standardization, infrastructure project management, Change and release management (ITIL), Windows consulting, administration of CITRIX, VMWARE, Client/Server Integration deployment, Windows networking & Infrastructure support. Result oriented, analytical and self-driven professional with experience of working as dual role of Project Management, and process framework implementer and consultant. An Innovative and resourceful professional with project management experience, analytical expertise and proven ability to meet deadlines under pressure.

Technologies:

Java, PowerBuilder, FileAid, IBM 3270, WebSphere Application Server, Lotus Notes, LDAP

WORK EXPERIENCE:

Confidential - CA

• Managing new and existing environments as well as the test and development requirements and coordinating all related activities to minimize risk and impact to users
• Performing capacity planning and planning for new environments
• Build and implementation of a strategic global solution for the bank, which is a multi-million-dollar project
• Managing 9 concurrent projects/work streams
• Coordinating project deliverables with the various engineering teams in different geographical locations
• Managing the CDM program deliverables to the overall release timelines and milestones
• Presenting bi-weekly status reports to Senior Management and other stakeholders
• Coordinating environment usage and environment state (including validity of data)
• Facilitating integration to environments and helps debug issues
• Evaluation of technical and non-technical aspects of proposed changes
• Define, plan and manage environments required to support each release
• Identification, management and mitigation of environment risks
• Support build/release activities and functions
• Act as the gatekeeper to the defined environments, ensuring consistency in policies and operational procedures
• Create and track the environment improvement process to be applied across all IT domains and initiates new projects related to environment management.
• Designed and developed applications using PowerBuilder, Java, JavaScript, HTMLIBM WebSphere

Confidential - Detroit, MI

• Analysis and update of the existing project plan for migration factoring XP end of life
• Facilitating requirement gathering
• Drive completion of Windows 7 upgrade
• Partner with LOB partners to ensure successful closure of deployments and project objectives
• Drive outstanding infrastructure tasks across engineering and operations organization
• Ensure successful enterprise project closure
• Facilitating risk and issue resolution and escalating to stakeholders as required
• Communicate and coordinate day-to day project activities with project team
• Establish formal and informal project governance mechanism
• Conducting periodic retrospective meetings to collect feedback and improve processes
• Drive application identification and rationalization of desktop and server applications
• Drive application remediation for desktop and server applications
• Coordinate technical activity across engineering, business and operational areas
• Creating strategy for legacy application remediation
• Coordination with Change and Release Management team for timely completion of activities
• Acting pro-actively on the issue and risk log for factoring tight schedules
• Lead, manage and motivate cross functional teams challenged with multiple priorities
• Demonstrated clear accountability for team performance and ownership of project results
• Providing update to all stakeholders with metrics

Confidential - Santa Monica,CA

• Win7 Deployment project planning administration and deployment
• Analysis of the XP migration strategies to build Win 7 migration plan
• Creation of Project plan
• Designing Project estimation on resources and tools used
• Managing resources and tight project schedule
• Risk analysis and stakeholder management
• Application remediation strategies for win7 for various application suite
• Driving application remediation with BA team, QA team and stakeholders for Unit testing, SIT and UAT
• Develop go live support environment
• Construct the transition plan from the project team to the support team, and support and maintain the client applications and technology infrastructure
• Escalating with vendor for rush to requests application packaging and SCCM team for BUP creation
• Communication to steering committee meeting for project update
• Designing Project metrics inventories ptimal solutions for technical escalations, and ensured client satisfaction
• Performing Change and Release activities
• Responsible for Effective solution delivery
• Citrix infrastructure support

Confidential -Kansas City, MO

• Gathering the requirements from the various stakeholders of the project
• Requirement gathering, requirement validation, and implementing the ITIL process, Product fabrication, Delivery and charging
• Assisting BSD teams with their technical and architectural design for their project
• Identified and validated high potential business opportunities for stakeholders and developed customized business strategies that are aligned with corporate strategic objectives
• Take part in JADR(Joint Analysis Design Review) review of the technical specifications
• Providing consultation on technical and architectural aspects of Reference Architecture model for Windows / Citrix / VMware technologies
• Capacity management for virtual server sizing
• Educating BSD teams on virtual, physical and DEV / Test / Prod environment
• Analysing the existing process, understanding gaps, creating and proposing mitigation plans
• Providing analysis, understanding and business perspectives on many financial and operational issues.
• Consulting Business team on the Data Centre Migration
• Consulting customers on the Amex Infrastructure Architecture Related Questions.
• Consulting customers on ITIL & Amex Policies on Middleware Architecture.
• Developing scope document, financial projections and performed Cost/benefit analysis for the project.
• Designing Project estimation on resources and tools used.
• Designing Project metrics inventories.
• Analyse the Data centre server’s utilization which is available globally.
• Contacting the Business owners of the servers to for consultation purpose.
• Educating customers on the Amex Process for Procurement & configuration of servers.
• Co-ordination with different service providers (IBM,EMC, HP, etc.)

Team Lead Confidential - Houston, TX

• On time quality delivery of the services for DCM
• Intricate technical solutions to achieve bottom results for application packaging
• Providing project status report to all the stakeholders
• Time management to record time spent by each member of the team for each activity.
• Risk analysis and mitigation plan
• Performing due diligence with the Client for Infrastructure handover for Offshore support
• Understanding the client infrastructure and setup to enhance support from Offshore
• Advising on Performance optimization of infrastructure for cost effectiveness

Lead Confidential Iselin, NJ

• Windows Active Directory Infrastructure design and implementation
• Administration and user management using Win 2000/2003 Active Directory
• Administration of Active Directory, Group Policies & Domain Security policy
• Maintenance of Message Sever viz. Microsoft Exchange 2003 Server
• Administering user-mailboxes, public folder, backup and recovery
• Citrix software and RDP publishing
• Co-ordinate with the group and allocate tasks to group members
• Maintaining weekly availability reports
• Provide technical assistance to team members
• Troubleshooting Windows related issues and providing L3 Support for Windows environment

Lead Confidential - Cambridge, MA

• Windows Active Directory Infrastructure design and implementation
• Administration of Active Directory, Group Policies & Domain Security policy
• Administration and maintenance of Exchange Servers (mailboxes, public folder, etc.)
• Monitoring all production servers and business critical applications.
• Monitor, raise and update trouble tickets
• Maintaining weekly availability reports
• Enhancement of the manual and automated procedures
• Troubleshooting Windows related issues and providing L3 Support for Windows environment

Tech Lead Confidential

• Windows Active Directory Infrastructure design and implementation
• Administration of Active Directory, Group Policies & Domain Security policy for SPEL GGN
• Attending user’s requests, backups, monitoring & reporting on daily basis for Data center Servers
• Email migration from Exchange 2000 to exchange 2003
• Maintaining Server security policy and address Server security issues and apply appropriate security patches on time for servers & definition file for Antivirus
• Providing Annual Operational Statistics to Management through Weekly, Monthly Operational and Management meetings

Tech Lead Confidential

• Implementing and Maintaining Microsoft Windows 2000 and 2003 Server Network Infrastructure
• Installation & configuration of Active Directory (AD), DNS, DHCP, etc
• Administration and management using Win 2000/2003 Active Directory
• Installing & Configuring of Message Sever viz. Microsoft Exchange 2003 Server
• Email Migration from exchange at organizational level
• Administering user-mailboxes, public folder, backup and recovery
• Managing, Monitoring and Optimizing System Performance, Reliability and Availability
• Installation and configuration of NGX Check Point Firewall
• Ensuring up-time for business critical applications

Team Member Network Solutions- Herndon, VA

• Installation, Configuration & Maintenance of Switches, Hubs, etc.
• Co-coordination between Customer (Standard Chartered Bank) and vendor
• Providing complete LAN support to Standard Chartered Bank
• Providing Lotus Notes Support in co-ordination with IBM

Team Member Confidential

• Maintaining FMS Site at BVK System
• Installation, Configuration & Troubleshooting of various Windows Operating Systems
• Oversee installation of Operating Systems and Application Software on Windows, Deployment of Servers
• Maintain updated documentation & Service Packs for current H/W & S/W configurations and also for proposed future installations & modifications to the current environment
• Helping User to use network resources like Printer, Scanner etc.
• Assisting staff in using hardware and software