SUMMARY

• Highly accomplished technology, management and business professional with over 17 years of success in Information Technology in the areas of coaching, agile, project management, process implementation, quality assurance, requirements engineering, and account management.
• CSM and PMP certified professional with significant experience in delivering commercial - off-the-self (COTS) applications, custom software, cloud, infrastructure, and communications projects.
• Designed and developed Global Implementations and World Wide Web Based e-commerce sites to support sales, marketing, distribution, wholesale, retail and customer support. As a result of my experience
• I have developed excellent leadership competencies with the proven ability to manage complexities of change and streamline processes to reduce cost and increase productivity.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Skill Set: Scrum, Agile, Scrum, SAFe Agile, SharePoint, TFS, Rally

Scrum Master / Coach

Responsibilities:

• Scrum Master for the Business Accelerator program
• Scrum Master and Coach responsible for leading agile transformation within the Consumer Banking organization by implementing Scrum
• Scum Master for the Digital Client Conversation Guide program responsible for replacing the manual process at the branch for collecting customer’s information and recommendation financial products that fits the customer’s needs.
• Coach team on SAFe Agile for a new financial planning initiative with a goal to assist customers with new ways of financial planning via multiple channels.
• Coach the team on agile software principles, Test Driven Development (TDD), writing user stories, test automation, and self-organization
• Facilitate daily scrum, sprint planning, retrospectives, sprint reviews, and backlog refinement sessions

Confidential, Atlanta, GA

Skill Set: Scrum, Agile, SharePoint, Salesforce (SFDC), VersionOne, Pivotal Tracker, Visio, Confluence

Scrum Master / Coach

Responsibilities:

• Agile Coach responsible for leading agile transformation within the Pro & Home Services organization by implementing Scrum
• Provided thought leadership, direction and coaching to multiple development teams to encourage adoption of agile principles and practices
• Scum Master for the Pro Services development team responsible for building custom applications to support the Pro Customer to increase communication and efficiency of the checkout process at the store utilizing cutting edge technologies such as TDD, Pivotal Cloud Foundry, and Spring Boot.
• Scrum Master for the Home Services transformation implementing of Salesforce to streamline 4 business units to use a common platform in Salesforce (SFDC) to increase efficiency in capturing leads and increase the lead conversion which increases revenue
• Coached the software development teams in the areas of agile software principles, TDD, XP, writing user stories, test automation, and self-organization
• Facilitated daily scrum, sprint planning, retrospectives, sprint reviews, and backlog refinement sessions

Confidential, Atlanta, GA

Skill Set: SDLC, Agile, SharePoint, Clarity, Rally, Visio, MS Project, MS PowerPoint, and MS Excel

Sr. PeopleSoft Project Manager

Responsibilities:

• Project Manager for IHG Corporate Systems, responsible for building a custom PeopleSoft application to implement financial controls around Travel Agent Commissions.
• Managed new client integration project to provide a special program for Business Travel Agents
• Led project execution, using Waterfall and Agile methodologies, through requirements, design, development, testing, deployment, documentation and training.

Confidential, Atlanta, GA

Skill Set: Agile, SharePoint, RallyDev, Visio, MS Project, MS PowerPoint, and MS Excel, Basecamp.

Scrum Master / Sr. Project Manager

Responsibilities:

• Scrum Master & Project Manager for UX Design & ModelShop, responsible for building prototypes for Marketing.
• Coached organization on Agile practices and align practices to organizational structure
• Scrum Master for the development of prototypes of AT&T technologies such as
• Gimbal Beacons and iBeacon,
• AT&T SoftPhone on iOS and Android platforms
• AT&T Enhanced Smart Limits on Android platform
• AT&T WebRTC, web application built using JavaScript, HTML5, and AngularJS utilizing SDK, DHS, and API backend applications
• Managed joint development ventures with third party AT&T vendors
• Collected and documented requirements in the form of user stories
• Facilitated daily scrums, sprint planning, sprint reviews and product backlog refinement

Confidential, Atlanta, GA

Skill Set: Agile, Waterfall, Clarity, SharePoint, Mingle, Visio, MS Project, MS PowerPoint, and MS Excel.

Sr. Project Manager.

Responsibilities:

• Demonstrated excellent management, technical, and leadership skills to drive complex integrated projects with technologies such as; SAS, Java, Tibco EMS, AS400, DB2, Oracle, Informatica, CDC (Change Data Capture), Mobile development, and Web-based applications.
• Program Manager for the implementation of a new product offering that utilized SAS for data analytics, for calculating vehicle risk, buyer and seller risk, which allows for predicting vehicle sales and arbitrations. Project included installing new infrastructure, installing and configuring the SAS application and services, mobile application development (iOS), and rollout mobile tablets. Project budget was $2M.
• Managed SAS cloud implementation project to migrate existing SAS infrastructure to a cloud infrastructure with SAS OnDemand. Project aligned strategically with the business’ ability to be more flexibility in expanding the new product with pricing algorithms to 3rd party companies.
• Managed AS400 system re-write for backend Auction Management processes that write and copy vehicle data which solved the business need for ensuring consistent data when vehicles are moved to various auction locations as a result enabled buyers to have more confidence in the vehicles that are purchased at the auctions. Project budget was $350K.
• Managed client integration project to provide new auction workflow and a new web service to provide data for in-network vehicle sales with a budget of $250K.
• Led project execution, using Waterfall and Agile methodologies, through requirements, design, development, testing, deployment, documentation and training.

Confidential, Alpharetta, GA

Skill Set: Agile, RallyDev, SalesForce.com, Clear Quest, Visio, QC, MS Project, MS Excel, PL/SQL, and SVN

Agile Project Manager

Responsibilities:

• Managed a system re-write project to transition AutoVIN’s largest client from a legacy asp platform to new robust Java platform with real-time business events. The budget for this project was $2M.
• Managed the design and implementation of new web services to receive and transmit customer data real-time, and user interfaces for high profile clients Toyota and Nissan to enhance the condition report presentation layer for vehicle assessment and upstream sales.
• Used Agile/Scrum methodologies to manage product portfolio, which included inspection and audit client initiatives, Auction Management Systems and portals, and custom developed inspection software across external clients.
• Created user stories and facilitated backlog refinement with business partners to prioritize
• Managed and interfaced with AutoVIN’s largest and highest revenue generating client.

Confidential

QA Project Lead

Responsibilities:

• Directed agile testing environment for mobile Vehicle Inspection Application for high profile clients. (i.e. Toyota, Nissan Canada, Porsche, BMW, etc.)
• Effectively led a cross functional Process Improvement team in gathering and developing requirements for new Change Request process and system.
• Documented business rules for each application and provided recommendations on best practices.
• Designed and executed test scripts for Oracle database using PL/SQL.
• Analyzed performance data and defects to communicate the effectiveness of the quality assurance systems and risk assessments.

Confidential, Atlanta, GA

Skill Set: Remedy, Quality Center, PVCS Tracker, and Oracle Files.

QA Project Lead

Responsibilities:

• Managed the testing activities for assigned applications and oversee the offshore testing team to ensure timelines are met and any roadblocks are removed.
• Lead Quality Engineering efforts for EarthLink’s Municipal Wi-Fi Networks, EarthLink’s Storefront application, and next generation IVR system
• Lead testing efforts the implementation of new payment methods on Online Store (i.e. Bank Draft, Credit Card, Bill Me Later, EarthLink Rewards Visa, and Pay Pal)
• Managed a group of onsite and offshore Quality Engineers by providing guidance, assigning tasks in Remedy, setting priorities, training, and release planning
• Created testing schedule and Master Test Strategies for Quality Engineering activities and deliverables for each phase of key projects.
• Built regression test suites for EarthLink’s Order Entry, Provisioning, Billing, Muni Wi-Fi and other web based applications as a departments strategy to improve qualit