SUMMARY:

• Senior level Project/Program/PMO Manager possessing a strong background in successful projects yielding innovative solutions to problems with limited schedule andbudgets. Experience includes software/hardware development, application deployment and Infrastructure /Operations projects.
• Lead the process of building teams, developing processes, achieving consensus and implementing solutions using continuous process improvement with both technical and business resources.
• Experienced with Waterfall/Agile/Scrum methodologies, cost benefit justification, software development, system integration and deployment of complex business systems on both the technical and business areas. Demonstrated the ability to develop new methodologies for organizations and mentor other Project Managers.
• For the last 25+ years Mr. Graupner has assisted organizations in understanding their current business processes and facilitated changes to processes and organizational cultures. In each project, Mr. Graupner led the effort to discover and document the real business process, re - engineer the process, and obtain the organization’ssupport and approval for these changes.
• Played a key Project Management role in a variety of complex projects that include:
• Building project and development departments ranging from 2 to over 200 people
• Managed over 50 subcontractors with a value of $6M on a single project
• Designing and implementing a lean methodology that was effective in delivering cost-effective solutionsyielding gross margins of up to 66%
• Replacing major infrastructure up to and including mid-range computers ($2M)
• Moved infrastructure from local to remote data centers (including coordinating facility modifications)
• Developed Operations process that withstood auditing by Big 5 accounting firms (including Security process and procedures)
• Developing custom hardware and software system, saving$1M and being completed 3 months ahead of schedule
• Integration of custom/commercial products delivering data quality improvements
• Implementation of COTS enterprise software packages resulting in ROI of greater than 4000%
• Data conversion/migration using innovativeapproach exceeding contracted conversions (10x).
• Training and development of project managers in the best practices of project management
• Experienced in over 6 full project life cycles from Initiation to Closing including Lessons Learned as well as the pre-initiation sales cycle.
• Held a top secret security clearance and worked with encrypted systems for over 15 years.
• Teaches project management courses including MS project
• Has present program status to several Fortune 50 C-Level executives
• Integrates both the PM process with Waterfall and agile to create a unified process that meets the organizational needs.

TECHNICAL SKILLS:

Microsoft Project Informatica First Logic Sybase PlanView MicroStrategy Crystal Reports RAD/Agile/SCRUM Workbench AutoCAD Oracle MS SQL Server Web Portals (Custom and COTS) Life Cycle Management PMI Best Practices Mid - Range Computers (I5/OS) ETL (Informatica) Rational / ClearQuest Call Center Clarity.

PROFESSIONAL EXPERIENCE:

Confidential, Waco, TX

Sr. Project Manager

Responsibilities:

• Migrate Real Estates investment from California to Waco Texas.
• Captured a selection of entry level housing for the Waco population. Project objective is providing the opportunity to have clean, reasonable cost properties and a support system to help our clients engage in a successful life path. Initial target is returning 11rental unit back in to the Waco Market.

Confidential, Baltimore, MD

Sr. Project Manager

Responsibilities:

• Migrate the end of life Clinical editing solution (McKesson ClaimCheck) to McKessonClaimsXten clinical code editing, changing the model from a NASCO hosted solution to a Confidential hosted solution. ClaimsXten code auditing is based on assumptions regarding the most common clinical scenarios for services performed by a health care professional for the same patient resulting in $180M in savings.
• Negotiated $900K per year in reduced claims processing fees with the change from ClaimCheck to CXT.
• Inventoried and defined a process to verify all claim types currently processed and the business rules associated with the individual claim types

Confidential, San Francisco, CA

Sr. Project Manager

Responsibilities:

• Confidential - Transition book of business to Facets Claim processing system. SME for the Product (Benefits Coding) and Transition Manager for 122 Major accounts from migrated from the existing system to the new Facets Platform. This project completes a 7 year effort transitioning Confidential complete book of business from their existing in house system to the Facets platform, directly involved in transitioning over 4 million lives to the new system. Coordinate interfaces including EDW, EDI and ERP.

Confidential, Irvine, CA

PMO Manager

Responsibilities:

• Create governance documentation including defining the scope and Mission of the PMO
• Created a PMO process customized to the culture of Roche.
• Tuned the process to maintain the responsibility to the business team leads (acting as the technical PM) and created a Project Administrator role to assist in the enforcement of the process. Key mission of the PMO was bidirectional communication between the executive management and team leads.
• Created a Scheduler/Planner role with integrated site wide resource planning
• Created Sr. PM role as part of the PMO to act as mentor/coach to ongoing projects
• Created supporting Job Descriptions, Training Plans and training material to support the transition to the PMO
• Documented and Implemented an industry standard SDLC based process
• Roche is an FDA approved medical device manufacturer.

Sr. Project Manager

Confidential, VA/ Los Angeles, CA

Responsibilities:

• Create an enterprise wide reporting services that can be reused for a variety of CCS clients using Cold Fusion and MS SQL Server.
• Using Scrum, create an Android application for the Samsung Galaxy Phone enabling Field Marketing Representatives to rapidly communicate field conditions to management.
• Using Scrum, created Data Mart for the Creative Channel Solutions CyberScholar product supporting both external Customer Reporting and Business Analytics using Microsoft SQL Server 2008, Microsoft reporting services and a Cold Fusion front end.
• Project included EDW reporting and interfacing with a Mobile product.

Confidential, San Dimas, CA

Project Manager

Responsibilities:

• OnQuest designs and fabricates fired heaters for oil refineries. Fired heaters are used to heat the crude oil to high temperatures to support the distillation process in oil refineries.
• $10M liquidated damages project to design and build a heater used to remove benzene from the gasoline process. The project team took on the challenges and delivered the project 20% under budget and exceeded all incentive milestones yielding a $320K delivery bonus.
• Full Responsibility for gross profit margin of the project. Tasks included monthly project reviews with senior management, planning and scheduling, selecting vendors and approving sub contract awards.
• Lead an internal team of +30 people and an external team of several hundred subcontractor staff.
• Assumed leadership of a distressed project and facilitated completion of fabrication (in Mexico) and delivered to the US site.

Consultant

Confidential, Westminster, CA

Responsibilities:

• Provided project management services. Major engagements include:
• Supported test and development of cell phone/GPS application.
• Assisted in the maintenance of the development specification and performed field testing.
• Developed Global PMP study web portal for worldwide project managers.
• Assisted Project managers from the US, India, Brazil, Germany and Singapore passing the PMP exam.

Program Manager, Facilities Management IT/Production Control

Confidential, Irvine, CA

Responsibilities:

• Project manager for the implementation of an off-the-shelf software, integrating the system into existing business systems, and business process reengineering of primary department business operation (30M per year operational budget).
• Responsible for a $1M development budget.
• Included creating bi-directional interfaces to the Campus EDW
• Interfaced with senior management and key customers, creating executive, project and stakeholder steering committees.
• Implemented a Custom Web Portal (Java) used by 21,000 campus employees.
• Defined business process requirements and led the development team implementing a custom Java /web accounting interface.
• Deployed inventory management system.
• Re-engineered business process to be compatible with a combination of off-the-shelf and custom solutions.
• Led organizational change management activities and developed training plans.
• Interfaced with the customer community for requirements definitions.
• Supervised the technical project staff of MCSE’s, Java programmers and Oracle DBA, and interfaced with the business unit’s staff to obtain project goals.

Department Manager, Implementation Services

Confidential, Santa Ana, CA

Responsibilities:

• Built and staffed the Project Management and development areas. Started with one existing employee and built team to a staff of 20. Projects resulted in the most profitable year in the company’s 8-year history, and expansion plans to grow to 50M in 5 years.
• Primary person responsible for re-engineering all business processes for the internal operation and client site.
• Delivered 34 implementations to the California Department of Corrections ($3.5 M project) on-time and under-budget.
• Responsible for the training of new Application Engineers, Project Engineers and Project Managers.
• Developed long-term strategic implementation of service delivery methodologies and trained staff on delivery methodologies (includes Requirement Specifications, Data Standards, Security Standards, Backup and Recovery process, Customization, Change Management, and CAD Standards).
• Experienced in Oracle, MS SQL Server and Sybase product, deployment and support, as well as data conversion of a substantial number of antique data sources, including mainframe and DOS applications, as well as conversion of legacy data from paper sources.
• Developed bar coding methodologies and oversaw a project to collect data and bar code labeled over 100,000 assets in 34 million square feet of state prison facilities.