PROFILE:

• An accomplished IT professional with 14 years of extensive experience in project management, business analysis, process design, and systems development handling $500K to $3M budgets while managing 15 to 40 colleagues on a cross functional team. A hands on project manager with hybrid skills having performed all tasks in the SDLC process using Waterfall and RUP project management methodologies for systems and ecommerce web applications. Able to multitask in a matrix environment with excellent leadership, management, relationship building, and negotiation skills along with exceptional decision making, analytical, problem solving, interpersonal, and communication skills.

TECHNICAL SKILLS:

• Microsoft Windows 8.1
• XT
• Vista
• Microsoft Office Suite 2013
• Microsoft Project
• Visio
• Access
• Clarity PPM
• SharePoint
• NIS II
• Mercury Defect Manager
• Team Track
• Snag - it
• Sanchez
• Profile for Windows
• TSYS
• Siemens Signature
• Gensight Enterprise Portfolio Management
• Task Software Project and Portfolio Management Software for the Enterprise. Red Carpet Onboarding and Life Events web based software.

WORK EXPERIENCE:

Confidential, Downingtown, PA

Senior Project Manager

Responsibilities:

• Project manager for a major healthcare organization’s redesign and configuration utilizing Clinicopia electronic medical records software.
• Business process restructuring and improvement in technical and operational capabilities of the healthcare financial and patient management software.
• Developed and maintained the project plan and supporting documentation.
• Responsible for issue/bug resolution.
• Created and implemented a change management process and procedures.
• Presentations to upper level management on the status of the project.
• Coordinated and oversaw UAT regression testing activities along with resource planning, procurement, and allocation.
• Relationship management for business and technical areas.
• Vendor management, contract negotiation, and implementation liaison.
• Project manager for a privately held business consolidation project from a decentralized to a centralized main business office
• Created and oversaw the implementation of a new business strategy and procedures.
• Lead business and technology JAD sessions.
• Created and prepared all the accompanying documentation and communication channel procedures for the main business office.
• Responsible for the technical component relocation and installation at the new location.
• Liaison with the infrastructure department.
• Project manager for an IT technology group for new business opportunities.
• Lead weekly fact-finding and research meetings.
• Reviewed and edited business profiles.
• Made recommendations to increase business growth by creating a renewed image and presentation style and format.

Skills Utilized: Waterfall project management methodology, PMBOK methodology, Microsoft Office Suite,,Clinicopia EMR

Confidential, Philadelphia, PA

Senior Project Manager in a PMO

Responsibilities:

• Assigned to new opportunities submitted to the Strategy - Performance Management Office.
• Business case development.
• Performed quality review and gathered high level impact and cost estimates.
• Created the Opportunity Review Package.
• Submitted Opportunity Review Package for Approval.

Skills Utilized: PMBOK methodology, Clarity PPM Software, SharePoint

Confidential, Philadelphia, PA

Senior Project Manager in a PMO

Responsibilities:

• Provided project management activities for an enterprise wide Software as a Service web-based onboarding software implementation managing up to 40 people on a cross functional team.
• Facilitated JAD sessions.
• Utilizing an agile methodology approach produced a work flow for all tasks associated with the onboarding process.
• Created a testing strategy and was responsible for all functions associated with testing the software.
• Oversaw fixing issues and bugs working collaboratively with the vendor and internal CDI infrastructure and database administrator colleagues.
• Resource planning, procurement, and allocation.
• Created new workflows and processes for the implementation of moving from a manual onboarding process to an electronic web-based onboarding process.
• Business process improvement in parallel with the Red Carpet implementation.
• Change management control and oversight.
• Red Carpet application SME.

Skills utilized: Waterfall and agile project management methodologies, Microsoft Office Suite, Red Carpet Software

Confidential, Bensalem, PA

Project Manager in a PMO

Responsibilities:

• Provided project management activities for retail ecommerce web sites managing up to 15 people on a cross functional team.
• Managed issues. Worked with on-line retail managers.
• Oversaw fixing bugs, implemented enhancements and changes.
• Created and responsible for the issue/bug log.
• Liaison with an outside interactive ecommerce agency.
• Analyzed existing workflow and created process improvement strategies.
• Coordinated UAT end-to-end testing efforts with cross functional departments which included infrastructure and database administrators.

Skills utilized: SDLC process, Waterfall project management methodology, Microsoft Office Suite, Team Track Software

Confidential, Ft. Washington, PA

Project Manager in IT

Responsibilities:

• Project manager for consumer healthcare marketing ecommerce web sites. Oversaw off-shore developers and infrastructure activities. Liaison with, business owners, and outside agencies. Coordinated UAT testing activities. Accountable for website issue identification and resolution with development team and infrastructure team. Coordinated web site production releases with project management team members.
• Resource planning, procurement, and allocation.
• Provided project management support for validated applications for the Confidential with a $500K budget.
• Managed 15 to 20 team members comprised of developers, infrastructure manager, Oracle database manager, quality assurance manager, validation manager, the vendor, and business owners.
• Project management activities included creating a project plan and its oversight, identification of project risks and their resolution, along with troubleshooting.
• Business analysis tasks included the analysis and documentation of work processes for the research and development department.
• Scorecard metrics and budget reporting for upper level management.
• Active participation in application implementation on Citrix and Vmware servers.
• Project manager for global clinical label and packaging application implementation for a Swedish research and development manufacturing facility.
• Project manager for project and portfolio management application implementation for a Global Consumer Products Division.

Skills utilized: SDLC process, Waterfall project management methodology, Microsoft Office Suite, Microsoft Project, TASK Project Management, Clinicopia Software.

Confidential, Newport, DE

Project Lead in IT

Responsibilities:

• Gathered, refined, and wrote business requirements.
• Analyzed test criteria and created a test strategy.
• Maintained requirements traceability matrix.
• Executed test cases, tracked and reported defects.

Skills utilized: SDLC process, Waterfall project management methodology, Microsoft Office Suite

Confidential, Dresher, PA

Project Manager and Vendor Manager in IT

Responsibilities:

• Gathered, refined and wrote business requirements along with performing a gap analysis to select new property management software.
• Facilitated JAD sessions.
• Managed three colleagues on a cross functional team.
• Set-up and implemented new property management software and trained personnel.
• Performed systems analyses on existing applications along with vendor management activities.
• Reviewed current marketing schemes and implemented new ecommerce web marketing strategies that successfully increased revenue.
• Budget analysis and implementation of cost saving business strategies and processes.
• Successfully negotiated a discounted price for a new property management software package.
• Rent Manager application SME.

Skills utilized: SDLC process, Waterfall project management methodology, Microsoft Office Suite, Rent Manager Software

Confidential, Wilmington, DE

Project Lead and Vendor Manager in IT

Responsibilities:

• Project lead for ecommerce web application projects ranging from change management to account reconcilement projects. Managed 20 cross functional team members consisting of developers, infrastructure SQL database administrators, marketing, and business owner team members.
• Provided vendor management activities for the banking application and automated correspondence generation application.
• Analyzed and documented work processes for the banking application along with writing business requirements for new processes along with the creation of an automated editing tool.
• Facilitated JAD sessions.
• Established and executed Sanchez Profile for Windows banking application quality assurance system testing. Provided guidance on testing capabilities, based upon analysis.
• Resource planning, procurement, and allocation.
• Provided training on the banking application to Juniper employees.
• Became the expert, SME on the Sanchez Profile for Windows banking application.
• Lead a cross functional team in the reconciliation of banking accounts that did not set-up properly.
• Profile for Windows application SME.

Skills utilized: SDLC process, Waterfall and RUP project management methodologies, Microsoft Office Suite, Microsoft Project, Sanchez Profile for Windows, TSYS Credit Card Software

Confidential

Healthcare IT Management Consultant in IT

Responsibilities:

• On a nationwide basis, traveled to client sites for assigned engagements to provide project management, implementation, customization, systems analysis, report writing, training, and documentation support for the Siemens SMS Signature healthcare patient management and financial system.
• Facilitated JAD sessions.
• Resource planning, procurement, and allocation.
• Oversaw and managed 50 consultants for post go-live activities.
• Albany Medical Center: At a software implementation engagement, assisted the project director with all facets of post go-live activities with a $3M budget.
• University of California at Irvine: Performed a main business office procedure audit and system analysis to increase revenue and business process flow.
• Detroit Medical Center: Redesigned a complex patient scheduling system that had been previously replaced with paper scheduling.
• Signature application SME.

Skills utilized: SDLC process, Waterfall and RUP project management methodologies, Microsoft Office Suite, Microsoft Project, Siemens Signature Application.

Confidential, Philadelphia, PA

Medical Research Coordinator in Operations

Responsibilities:

• Conference coordinator for national and international neonatology conferences.
• Departmental liaison with upper-level hospital management and the international medical community.
• Assisted the Department Director with daily practice operations, strategic planning and development.
• Researched and edited medical manuscripts and design symposium presentations.