SUMMARY:

• Project Manager and Scrum Master Accredited with 9+ years of industry wide experience in managing the development and delivery of application software; with focus on Business Analysis, and Project Management.
• Extensive experience in managing program from initial scope selection through delivery, including management of budgets, vendor contracts, personnel selection, overall schedules, coordination of multiple teams, cross - project and cross-program risk & issue resolution, and status reporting to upper management.
• Experienced in data collection and analysis for the preparation of budgets including Time, Cost, Resource etc.,
• Highly proficient in working with users and stakeholders to elicit, analyze, communicate and validate requirements using JAD, JAR, and Brainstorming sessions, identify Functional, Non-Functional, and Business Rules, and then subsequently model them
• Experienced in gathering user requirements, analyzing and preparing Project Deliverables such as Project Charter, Business Requirement Document (BRD) and Functional Requirement Document (FSD).
• Experienced in coordinating across cross functional teams. Steering Committee/PMO bi-weekly reporting (metrics, performance, issues, risk).
• Highly proficient in collaborating with Agile Scrum teams in conducting scrum ceremonies and producing scrum artifacts including burn-down charts, velocity graphs, task boards
• Experienced in implementing change control practices. Well versed with impact analysis methodologies when handling changes to requirements in the middle of project development
• Experienced in implementing quality assurance practices; good understanding of testing concepts including progression, Regression, Integration and UAT
• Experience in creating ‘User Manual’ and providing training to the end users.
• Proven active involvement in Post Production Validation and Production Support.
• Confident, quick learner, adaptable and flexible to the ever-changing technology.
• Excellent communication skills and leadership qualities.

TECHNICAL SKILLS:

Development methodologies: RUP, Agile -SCRUM

Database: Oracle 8/8i/ 9i/10g, MS SQL Server, MS Access, MySQL

Languages: Java, XML, UML

Requirements / Modelling: SAP -Power Designer, Smart Draw, Justin mind

Project Mgmt.: Atlassian JIRA, Microsoft Project, MS SharePoint, Rational Unified Process, PERT/CPM, MS Project 2010

Tracking Tools: Rational ClearQuest, HP Quality Center, Jira

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburgh, PA

Project Manager

Responsibilities:

• Handle speed limit transitions to reduce jerk rate
• Ideal stopping distance and location for trains
• Limit train door open times
• Ideal turnback locations
• Integrates depot and carwash areas with the mainline.
• Worked with senior management and VPs to develop business cases and strategies. Developed the PMP
• Ensured adherence to regulatory compliance with consultation from legal counsel and independent research
• Performed and presented Proposed Projects feasibility studies to VPs and Senior Management
• Effectively lead all aspects of multiple large projects as a IT & Information Security Project Manager
• Worked with PMO and Senior management to align IT Goals/Initiatives with Corporate Objectives and Vision
• Lead Change Control Board (CCB) comprised of the PMO, Business Owners, VPs and IT representatives
• Used Performance metrics to measure Project performance using KPIs, KGI, and KRIs
• Delivered weekly RAG (Red, Amber, and Green) status report to PMO, Governing Body, and Project Owners
• Used Gantt/PERT charts and performance metrics like KPIs, KGI, and KRIs to measure project progress, key milestones, budgets, and ROIs
• Delivered project Road Maps, Schedules, Work Breakdown Structures and Customized Metrics (KGIs, KPIs, & KRIs)
• Created detailed Work Breakdown Structure (WBS), Work Packages & milestones to capture/prioritize project work
• Lead all aspects of large and complex projects and programs through all phases
• Interpreted policies, procedures, and strategies governing the PMO to develop new standards, methods, and techniques
• Served as Scrum Master for projects using Agile/Scrum
• Created SDLC artifacts during initiation, planning, execution, monitoring/controlling, closing & production phases
• Participated in JAD sessions to identify and capture business requirements, operations and processes
• Completed RTM to ensure all requirements are accounted for development and testing purposes
• Created Project artifacts including BRD, FRD, Use Cases, training manuals, Vision/Scope documents, & testing scripts
• Produced Testing Scripts and Test Cases in accordance with industries best practices
• Engaged business user in User Acceptance Testing (UAT) environment for product review
• Worked as a technical writer to create Training and User manuals

Environment: MS Project, SAP Power Designer, Agile-Scrum, Smart Draw, Jira, SILK Central, MS SharePoint

Confidential, Fitchburg, MA

Business Systems Analyst

Responsibilities:

• Gathered business requirements by visiting client sites, converting them into functional requirements and authored the same in making User Stories. Involved in impact analysis activities, reviewing the Client Requirements and Business Specifications, analysing the impacts and feasibility.
• Extensively worked in Agile frame work throughout all the phases of Software Development Life Cycle (SDLC)
• Designed and developed all Narrative Use Cases and conducting UML modelling, Activity Diagrams, Process Flow Diagrams, etc using Smart Draw and Power designer.
• Developed, tested and executed SQL scripts for analysing and troubleshooting ETL processes, and software solutions from “the back end".
• Served as a liaison between the Customer and offshore development team in designing and implementing functionalities, creating documentation for training and Help Desk teams.
• Performed User acceptance test (UAT) immediately after every build, communicated process changes, enhancements, and modifications to the team. Provided support to the development team by reviewing the Application Design document and the testing team by reviewing the Test Cases during development and testing phase.
• Monitored defect lifecycle to ensure the defects are validated, fixed and re-tested in time using JIRA.
• Developed IVR call in/callout functionalities for the clients, helping users to get their trip information, allowing them to cancel their trips, etc. over the phone.
• Conducted one-to-one meetings and web-Conferences as well as JAD sessions with different stakeholders, analysed and came up with suggestions providing consistent process for the communication, escalation, and resolution of issues.
• Analysed and supported day-to-day production issues, monitored system performance proactively, quickly responded to the problem to minimize impact to the business.
• Created reports using Crystal and Tableau and presented it to the higher management
• Managed and updated the web based transportation managing application: ITMS that completely manages transportation in multiple cities.
• Strong experience in preparing User Manual to ensure successful training and knowledge transfer to Client Service Representative Management.

Environment: - Agile methodology, Microsoft Office Suite, MS Visio, Microsoft Power Point, MS Outlook, SQL Server, Toad, SSRS, Crystal, Tableau.

Confidential, Princeton, NJ

Project Manager / Scrum Master

Responsibilities:

• Conducted JAD sessions with management, SME, vendors, users, other stakeholders for open and pending issues.
• Plan all phases of the project including requirements, design, build, conversion, QA, UAT and training. Communicate and assign cross project team members to the planned tasks. Monitor and adjust the project plan to ensure the success of the project.
• Identify pain points, gaps, impact analysis for the existing system and Provide Transformation solution.
• Negotiate to drive project team and executives to make decisions in a timely manner to deliver project as to agreed scope, schedule and budget. Monitor if code standards are being followed.
• Estimating, purchasing, planning, scheduling, execution, risk management, quality & process control, change management
• Managed detail project and business plans which includes; resources planning, tasks planning, budgeting, milestones set-up, and performed GAP Analysis, Impact Analysis, Cost Benefit Analysis & Risk & Issue Analysis
• Organized weekly project status meetings, created PowerPoint presentations, and project updates using MS Project for management review.
• Participated in daily Sprint sessions and attended regular Scrum meetings. Host everyday Scrums, Facilitate Sprint planning and Sprint Retrospective Meetings.
• Coach, Train, customer leadership teams on Agile, and Lean Practices.
• Analyzed product productivity metrics, applied strategies for driving sales increases and produced position productivity reports based on the position of the products within the sites.
• Managed the business case development, strategic program planning, revenue cycle process improvement, financial data analysis, and project team managements.
• Implemented full Agile/Scrum methods to enable multiple co-located and virtual Web/Mobile teams in improving delivery speed and reducing cost.
• Facilitated and led Scrum meetings including; daily stand-ups, demos, retrospectives, planning meetings, and Scrum of Scrums.
• Managed agile artifacts and metrics (including Product Backlog, Sprint Backlog, burn down metrics and velocity).
• Identify pain points, gaps, impact analysis for the existing system and Provide Transformation solution according to Scrum Framework in-line with Lean practices.
• Collaborated with business stakeholders in rolling out Sprint review / UAT sessions and ensuring KT sessions were successfully completed before project closure activities started
• Collaborated with project teams during deployment and post production issues handling

Environment: MS Project, SAP Power Designer, Agile-Scrum, Smart Draw, Jira, SILK Central, MS SharePoint

Confidential

Business Analyst

Responsibilities:

• Acted as a liaison between the business units and Information Technology divisions to ensure business needs were fully identified, requirements gathered, and solutions developed to improve functionality and effectiveness.
• Completed Use Cases in BRD's as needed.
• Prepared and coordinated user acceptance testing, tracked results and provided appropriate reporting and change recommendations.
• Partnered with support teams to develop and provide user training and support.
• Conducted JAD sessions with the business partners and technical development team.
• Built and fostered rapport within the business areas to gather information and to influence participation and decision-making.
• Worked closely with project managers, business users and developers to formalize a business idea and define requirements using Rational Requisite Pro.
• Worked closely with the Business Unit and the SME's to gather Business and System requirements, analyze, and document them in the Business Requirements Document.
• Hit target deadlines for project with aggressive deadlines and immovable go-live date.
• Strongly experienced in Manual and Automated testing using tools including HP Quality Center, Quick Test Professional.
• Formulated User-Acceptance Testing requirements documents and test scripts.
• Coordinate the test results, prioritize the issues found and enhancements requested, and maintain the status log of issues to facilitate resolution.
• Created extensive documentation for user manuals, processes, and procedures geared toward diverse audiences.
• Significantly involved in the development of product enhancements and implementation of parameters into the loan origination system.

Environment: Rational Rose, Rational Requisite Pro, MS Project, JIRA, HP Quick Test Professional, HP Quality Center.