PROFESSIONAL PROFILE

I am a results-driven IT Professional with 5 years of usable experience in Program and Project Management serving Spirit AeroSystems, a Tier One Supplier in the Aerospace industry.

I have demonstrated specialization in Application Service Delivery - including Requirements, Development, and Implementation, Business and Systems Analysis, Client Relationship Management, IT Portfolio Assessment and Process Improvement, SAP Implementation, Project Governance and Standards.

I am bilingual in English and Vietnamese. I am comfortable with domestic and international travel.

SPECIALISTIES
Application Service Delivery - including SAP 2 full implementation cycle along with implementation other SAP sub projects, Transition and Integration of legacy applications

Integration Management - Led the development of the department, perform project governance, creating standards & processes, provide mentoring & coaching for Project Managers, enforcement of quality, continuous process improvements

RELEVANT EXPERIENCE

Notable Accomplishments:

Confidential, (2009 - 2010) Led the establishment of Integration Management Office.

• Lead the identification of project criteria, project management deliverable while providing project governance, project leadership and data quality that drove to project improvements
• Coached and mentored Project Managers in Project Management discipline
• Developed Project reports for CIO and upper management for review

Confidential, (2006-2008) Led implementation of SAP Projects that enabled Spirit AeroSystems to collaborative work with other organization for higher production efficiency

• Supervised 3rd party SAP solution project, SEAL. Feature is needed to be compliant to continue doing business with Other Engineering Manufacture.
• Successfully implemented SAP Finance module while providing training to analyst resulting in reduced processing time and analysis of data.
• Facilitated, managed, and planned the implementation of interim SAP release bringing in key new functionality for supplier distribution, improved process for handling receipts, additionally provided visibility for viewing rework orders that are tied to the original production order, and provided improvements for procurement processes

Confidential, (2009 - 2009) Led requirements and development of Enterprise Portal

• Participate in maintenance of Enterprise Portal content, navigation, and access standards, best practices, and templates and assist content owners and other constituents in understanding and using those standards and best practices
• Planned, designed, assisted with development, tested, quality assurance, communication, and rollout of Portal

IT Project Manager for Confidential, Wichita KS 01/06 - Present

Accomplishments:

• Led the creation and implementation of new Integration Management Office (IMO)
• Contributed to the development of Project Management Office (PMO)
• Supervised SAP solution project from design, planning, monitoring and controlling through implementation
• Participated in 2 implementation cycle and configuration of SAP Finance module: AP, AR & Banking including writing business process procedure and functional design specification while
• Managed the POC and implementation of Clarity as SaS, Project & Portfolio Management tool , saving company $116k/year.
• Managed the execution of transitioning 1762 Boeing legacy applications. Identify and monitor applications ensuring processes are defined, data are handled, and validations of replacement applications are implemented

Duties:

• Lead quality project focused on supporting growth through various value-add initiatives
• Perform weekly status meeting with team across different disciplines
• Maintain usability of all metrics and reports for the CIO and various stakeholders
• Coach support managers, project managers, and technical staff in the practice of account support and project management methodology to drive business results
• Ensure compliance to methodology and financial disciplines for all of my projects
• Drive Project assessments for all IT project ensuring compliance of project management practice following CMMI process model

Job Highlights: My Spirit AeroSystems has been defined by constant movement and success in chaos. I initially worked in Finance organization successfully implementing SAP projects before acquiring my PMP certification. Soon after, I was transferred and reported directly to PMO organization working on various projects. Under directive of new the CIO, PMO was dissolved whereby I led the development of new IMO organization defining Project Management best practices and standards. Success in this corporate culture is dependent upon a strong customer relationship management model, alignment with the CIO, and the various operations managers, along with knowledge of technology and how it applies to the business environment is required.

Business Analyst for Confidential, Wichita KS 09/05 - 12/05

Accomplishments:

• Successfully planned, designed, assisted with development, tested, quality assurance, communication, and rollout of Portal while mitigating customer relationship issues and maintaining the production environment
• Lead the development of Change Management process

Duties:

• Participated in maintenance of Enterprise Portal content, navigation, and access standards, best practices, and templates and assist content owners and other constituents in understanding and using those standards and best practices
• Train content owners and other constituents standard features of the enterprise portal Participate in unit testing of Portal features while providing Tier III level support
• Identify and document requirements for new Portal technical capabilities and coordinate with the technical team to develop and implement those capabilities

Job Highlights: Success was dependent upon the management of schedule and development of Enterprise Portal, training end users, and working closely with other Business Analyst & developers to ensure quality product for customers. Providing clients with well rounded expertise through design and execution of web development was crucial to success of the business.

System Analyst for Confidential, Wichita KS 10/2001 - 08/2004

Accomplishments:

• Improved user satisfaction and enhanced customer usability by refining process improvements, site layout and system functionalities for Tax software application
• Participated in production support resolution providing Tier II support with feedback to web development group
• Participated in design meetings and helped contributed to ensured execution through the Software Development Life Cycle ("SDLC")

Duties:

• Created testing scripts to perform quality assurance review to stress and test applications on multi-platform including Web environment
• Tracked and documented root cause analysis to mitigate maintenance and operation issues for site improvement.
• Provides production support for Tax software application, including problem analysis, break/fix, testing, and promotion to the production environment

Job Highlights: I fulfilled a support analyst role during initial tenure at one of leading provider of accounting software tools for tax, accounting, legal and business professionals where I quickly exemplified proficiencies exceeding the required aptitude, proactively expanding my responsibilities to Software Analyst. Promoted, I was responsible for the maintenance and operation of multiple ProSystem fx applications working with internal/external customers for content modification requests, web development and escalation and problem resolutions.

EDUCATION
Masters of Management Information System
Business Administrations of Finance

PROFESSIONAL DEVLEOPMENT AND CERTIFICATIONS
Project Management Professional, 2007 # 853829
Masters of IS/IT Project Management, 2007
CMMI v1.2 Introductory Training Class, 2009
EV Management, 2009
Leverage Project Management for Results, 2009