SUMMARY:

• Overall 15 years of professional experience in IT Infrastructure Project Management, Software Services, Financial Planning and Forecasting.
• Skilled and Experienced in project planning, business process design & improvement and project management
• Technical expertise in cloud infrastructure services within cross functional teams as IaaS, Cloud Foundry and PaaS.
• Project Management in different domains such as Banking, HealthCare, Finance, and Insurance
• Detailed understanding of SDLC methodologies (Agile, Scrum and Waterfall)
• Expert in Microsoft Excel, Microsoft PowerPoint and Microsoft Projects.

PROFESSIONAL EXPERIENCE:

Confidential, SANJOSE, CA

Infrastructure Project Manager

Responsibilities:

• Accountable for end to end Data Center Consolidation and retrofit migration projects. Major activities involved project planning, Network Design, capacity planning, work scheduling, implementation planning and execution, post implementation planning execution (cut - over) and change management activities.
• Successfully delivered network Infrastructure project management and migration from Juniper to Confidential Nexus switches.
• Responsible for the full life cycle of IaaS deployment to decommission.
• End to end project management for new implementation on Open Stack Deployment using Fuel.
• Planning and implementing the VMware Migration for 8000 VM’s across various DC globally to Open Stack.
• Managing and maintaining the VSphere upgrade from 5 to 6 for all VMware systems across the DC globally.
• Deliver project estimates, track milestones, risks, issues, action items, and documentation for the CaaS implementation releases.
• Project driving for the LBaaS enhancement and SSL terminations for the F5 users.
• Managing along adding ideas for the Self-Service Patching and implementation using Salt.
• Project scheduling and working along with the vendors from Commvault for the Self-Service Backup enhancement for Open stack and VMware.
• Design and engineer solutions for the POAP (Power on Automatic Provisioning) on the Core and ToR Network Switches.
• Plan and executed the Open Stack integration for the High-Speed Storage for high end performance.

Confidential, NEWARK,CA

Infrastructure Project Manager

Responsibilities:

• Responsible for the full life cycle of the ServiceNow platform implementation process, from strategy and design to training and delivery in the infrastructure Operations.
• End to end project management for new implementation on Service Catalog & Asset Management, with extensive knowledge on InfoBlox Integration and Bi-directional integration with NOI for monitoring.
• Responsible for building the complete CMDB (data Base) for all assets to be auto discovered and populated in the CMDB; building the single source of truth.
• Gathering requirements and BRD’s into ServiceNow requirements. Created design patterns & implementation plans for ServiceNow enhancements.
• Design and engineer solutions leveraging all appropriate components offered by ServiceNow to answer the needs for business workflows, ticketing or other ITSM requirements.
• Managing application development, deployment and infrastructure and hardware standards in details of project deliverables specific to health care.
• Network Infrastructure project management and deployment
• Project managed the on-site deployment of complex inter-departmental projects throughout medical facilities in the California region.
• Coordinating and supporting Offshore and Onsite team with application inquiries & functional analysis.
• Successfully delivered multiple EPIC major, quarterly, monthly and other adhoc releases.
• End to End of several critical application migrations like Epic, Ensemble, Safetrace and Clarity to new infrastructure servers of IBM AIX P7 to P8.
• Plan and executed power path upgrade for all the AIX P8 Frames.
• Good Understanding of functions & workflows of Clinical and non-clinical module of Epic.
• EPIC, Quality Center, and Windows NT.
• Plan and coordinate for the SCCM on monthly/ Bi-monthly & Quarterly Microsoft server patching to 2500+ servers
• End to end project management for new implementation on pre-production & production environments to include new servers, Storage implementations, Network implementations, Hardware/Software upgrades for the Cloud IaaS platform.
• Accountable for Data Center Consolidation and retrofit projects. Major activities involved project planning, capacity planning, work scheduling, implementation planning and execution, post implementation planning execution (cut-over) and change management activities.
• Implemented a robust business assessment, planning process, Rules of engagement, implemented release management best practices and standards.

Confidential, SANRAMON,CA

IT Project Manager

Responsibilities:

• End to end project management for new implementation on pre-production & production environments to include new servers, Storage implementations, Network implementations, Hardware/Software upgrades for the Cloud IaaS platform.
• Accountable for Data Center Consolidation and retrofit projects. Major activities involved project planning, capacity planning, work scheduling, implementation planning and execution, post implementation planning execution (cut-over) and change management activities.
• Implemented projects using ITIL framework.
• Partnered with large groups (business, technology and vendors), build and manage production environments, Readiness reviews, Go-Live release planning, DR exercises, Pipeline activities, and Vendor relationship.
• Project includes; server, storage (Pure Storage), router, switch, load balancer, Security device installations, environment (server and storage) upgrades and network enhancements.
• Deliver project estimates, track milestones and maintain all project deliverables, risks, issues, action items, and documentation through Rally.
• Assist Engineering team create and manage SOP documentation for Datacenter build processes as well as training materials.
• Evaluated proposals and made vendor recommendations; prepared material take-offs; negotiated commercial terms and conditions; issued purchase orders; approved invoices and processed for payment.
• Facilitate project team meetings, head the standups, track action items through to completion and send meeting minutes.
• Extensive experience in requirements analysis including Gap, Ambiguity and Risk analysis
• Planned & Launched 2 fully operational Data Centers in US.
• Implemented a robust business assessment, planning process, Rules of engagement, implemented release management best practices and standards, which led to achieve 98% uptime for the Datacenter.

Confidential, SANJOSE,CA

Project Manager

Responsibilities:

• Assist manage assigned projects, including defining, initiating and managing costs (accruals, latest estimates, forecasting), schedule, and project performance.
• Managed Data Center migration planning for server, Storage and data migration effort into a new Enterprise Data Center which also required infrastructure and network builds, assessment, procurement, planning and execution.
• Coordinating the team across all verticals in the DBA, Application team and hosting Teams
• Responsible for supervision of project procurement teams including purchasing; subcontract administrators; expeditors; material control and QC team. Functioned as liaison between clients, engineering staff and PM.
• Implemented projects using ITIL framework.
• Create Business cases and Business case summary reports by gathering, analyzing and summarizing data.
• Complete ownership of updating and maintaining all project deliverables, risks, issues, action items, and documentation through SharePoint.
• Developed excel reports such as Monthly Project Status Report, Project Deliverable Checklist Report as part of process improvements
• Facilitated project team meetings, track action items through to completion and maintain MS Project schedules and timelines to accurately reflect project status.

Confidential, COLUMBUS, IN

Project Manager

Responsibilities:

• Managed large-scale initiatives Network Router upgrades globally and upgrading the network topology to enhance the business performance.
• Created service requests for Project activities, reviewed Statement of Work, PO’s for the projects, processed Invoices and Cost estimates for the project.
• Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management; incident management; communications management; human resource management; cost management; procurement management; risk / issue/problem management; change management.

Confidential, LAKE FOREST, IL

Project Manager

Responsibilities:

• Managed part of the Data Center migration planning for server, Storage and data migration effort into a new Enterprise Data Center which also required infrastructure and network builds, assessment, procurement, planning and execution.
• Maintaining a detail report of all the Infrastructure hardware refresh, Purchase order and requirements to the stake holders.
• Responsible for supervision of project procurement teams including purchasing; subcontract administrators; expeditors; material control and QC team. Functioned as liaison between clients, engineering staff and PM. Reviewed complete new hardware assets globally with the stake holders.
• Direct impact of improved turnaround times for issue resolution (30% faster) by influencing and championing move from waterfall to agile model when engaging with Healthcare Products client.

Confidential, WHITEPLAINS, NY

Project Manager

Responsibilities:

• Manage the assets for the site wise and responsible for the build outs of the hardware which also required infrastructure and network builds, assessment, procurement, planning and execution.
• Maintaining a detail report of all the Infrastructure hardware refresh, Purchase order and requirements to the stake holders.
• Maintain the team schedule for the shift roster and making certain resource available.

Confidential

Project Manager

Responsibilities:

• Manage and responsible of 20 engineers who work on the dial homes of the Confidential storage boxes from various business units.
• Maintaining a detail report of areas for improvement in all SLA parameters by analyzing delivery dashboards and coordinating trainings and development for the team.

Confidential

Team Lead

Responsibilities:

• Manage and responsible for maintaining the HP Servers in the correct IP table during production and build of OS.
• Maintaining a detail report of call reports, analyzing the problem and break fix issues.
• Achieved 99.8% uptime of 25 SMS servers and related applications serving 22,000 end users belonging to the world’s largest CPG Company.

Confidential

Team Lead

Responsibilities:

• Responsible for trouble shooting AOL Software installation and administration of the software
• Maintaining a detail report of all the software issues fixture and understanding the bugs that are checked for correction
• Drove up customer satisfaction score by 25% in just 8 months