Project Manager II Resume

SUMMARY:

Proven Project Manager specializing in the design and implementation of complex systems integration and customer centric solutions. Highly proficient Quality Assurance practitioner with excellent communication, organizational and analytical capabilities. Known for devising innovative solutions to resolve business and technology challenges. Adept at interfacing with all levels of management, effectively bridging the IT / business communication gap, and turning around at - risk projects.

EXPERTISE AREA:

Project Leadership
Mentor Trainer
Collection and Lending Essentials
Client Relations Management
Business Systems Analysis
Strong Customer Relationship Skills
Culturally Award
Notary Public
MS Access Proficient
Creative Problem Solver
Process Improvements
MCSE

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager II

Responsibilities:

Responsible for Project design, project management, and troubleshooting and client liaison to ensure client satisfaction.
Demonstrated strong skills in managing complex systems development, system integration, and all phases of customer-focused solutions.
Cultivated effective client relationships.
Wrote test plans that ensured application changes met customer needs.
Collaborated with programmers and other stakeholders to draft and maintain business design specifications

Confidential

Loan Operations Officer

Responsibilities:

Prepared various types of new and renewed commercial, consumer, SBA and participation loan documentation, Letters of Credit and Business Manager Agreements in accordance with Bank lending policies and procedures.
Improved the Bank’s Credit Risk Rating by two grades within the first two years by streamlining internal processes and increased loan productivity 2% each month.
Analyzed loan markets and developed referral networks
Ensured lien perfection on all collateral, complete loan booking, maintenance, process various loan disbursements and ongoing credit line advances and payment processing
Set up and maintain loan files, monitor pending loan items, process loan pay-offs and ongoing tracking of insurance and collateral
Maintained high level of customer service and the ability to work in a team environment

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