We provide IT Staff Augmentation Services!

It Project Manager / It Service Delivery Manager / Solution Architect Resume

3.00/5 (Submit Your Rating)

SUMMARY:

  • Techno functional management professional. Self - motivated and leads teams to design and implement successful & effective implementation of full life-cycle IT Implementations and transformation programs and services that align business objectives and deliver results while driving vitality.
  • Strategic-thinker & highly skilled in needs assessment, quality assurance, team collaboration, managing offshore/global model
  • Over 10+ years of experience in core IT consulting in IT Project Management, IT Delivery and Solution Architecture for domains in Manufacturing, Engineering, Operation and Finance.
  • SDLC - Waterfall, Agile, Scrum (ScrumMaster), Kanban, SAFe, ACE
  • Managed IT implementation in fortune 500 company with delivery team across the geography.
  • Proficiently managed, and was accountable for delivery of global projects up to $2M.
  • Led IT initiatives and interacted with business stakeholders throughout the SDLC process.
  • Expertise in prioritizing and leading the efforts of BAU (business as usual), compliance, audit, technology upgrade & disaster recovery
  • Coordinated with deployment team and release management to deliver development work items on time for QA.
  • Experience in PMO and matrix organization with cross-functional organization teams.
  • Expertise in Estimation, Budgeting, WBS, Scope, Timeline, Change management & Forecasting.
  • Experience in creating & coaching self-organizing Agile \ Scrum team to higher levels of maturity while removing impediments. Supporting and educating the Product Owner with PBIs.
  • Experience in DR, Risk Assessment & Vendor Management.

TECHNICAL SKILLS:

SDLC: Waterfall, Agile, Scrum, Kanban, SAFe, ACE

Microsoft software development technologies: Full Stack Developer .NET and other Microsoft technologies (ASP.NET, VB.NET, C#, VB, ASP etc., Web Services)

SharePoint: Office 365, 2016, 2013, 2010, 2007, SharePoint Designer, SharePoint Workflow

Database: SQL Server & reporting - SSRS, QlikView etc.

Tools: Office 365, K2, In house CRM, MS Dynamics, Nintex, HP Quality Center, Enterprise Architect, Team Center Enterprise, Telerik, MS Project, Office, Visio, Access, PPM aka Clarity, VSTS Agile, Jira, IBM PPM, ALM aka HPQC etc, Object oriented analysis and design, UML Concepts, Design Pattern, Microsoft Innovation Management, Unified Modeling Language (UML)

PROFESSIONAL EXPERIENCE:

Confidential

IT Project Manager / IT Service Delivery Manager / Solution Architect

Responsibilities:

  • Delivery Project Manager and Techno Functional Managing Solution Architect working with multiple tracks and overseeing Proposal, Solution definition, Design, Delivery, Deployment and post production support.
  • Within 2 years of successful operation, management promoted as delivery lead for application development team and was reporting to IT director.
  • With continues improvement and regular project success team achieved ACE gold status first time in history and maintained going forward.

Confidential

Responsibilities:

  • Architected and implemented solution which turned in saving multimillion dollars’ worth of expenses.
  • Defined short and long-term strategies, coordinated off-shore development and support team activities, collected requirements and defined scope with global stakeholders, budgeting, system architectures, vendor SOW creation
  • Coordinated with other development teams - JDE, SAP, BAN, Business Intelligence, Infrastructure, Business, BA, release management, QA teams to plan and drive scoped items, plan for resources, define timelines, identify risks in the different phases of SLDC

Confidential

Responsibilities:

  • Eliminates organizational manual process to save operation cost in millions of dollars.
  • Defined and establish workflow framework solution to serve as standard for all workflow.
  • Closely managed project budget totaling $1 M.
  • Vendor management for K2 and Xerox tools procurement, license cost negotiation, service contract & cloud server procurement.

Confidential

Responsibilities:

  • Received Otis Innovation Award for the success of this project.
  • Delivered project within 50% of initial ROM $0.5 M.
  • Led team with Microsoft IPM (Innovation Process Management) framework skills
  • Reduce Project cost significantly with quickly building a performing team (Scrum Team)

Confidential

Responsibilities:

  • Executed as program manager, reduce Onshore FTE requirement by 50%
  • Coordinated and managed project development team of 30+ people in onshore/offshore role.
  • Increase customer satisfaction from silver to gold and helped in maintaining the gold status.
  • Individual application reassessment for business and strategic goals alignment.
  • UTC ACE QCPC activity for quality assurance and improvement.
  • Showed excellent Stakeholder satisfaction with continuous MFA score greater than 6 out of 7 received from more than 100 key stakeholders in cross functional teams of organization.

Confidential

Responsibilities:

  • Reduce 50% of the Operating cost to maintain servers & license by migrating to SharePoint 2010
  • Global implementation and release planning.
  • Led teams to architect the solution with use of POC and pilot program.
  • Successful completion of large content migration and aligning with new content types.
  • Archived or consolidated close to 200 portal communities with excellent communication, coordination and engagement with stakeholders spread across the globe.

Confidential

Responsibilities:

  • Managed multiple product owners/stakeholders from Sales & Marketing, Communication and Engineering departments.
  • Country / region representative coordination for multilingual support.
  • Received high customer satisfaction score in MFA

Confidential

Senior Technical Analyst, Architect & Mentor

Responsibilities:

  • Received two “Extra Mile Award” from client Confidential .

Confidential

Sr. Software Engineer / Team Lead

Responsibilities:

  • Received “Employee of the Month” award.

We'd love your feedback!