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Test Manager Resume

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Denver, ColoradO

SUMMARY:

  • Over 9 years of IT experience with the Confidential and Confidential as Test Manager/Project lead/Test Coordinator supporting Process development, We Applications, Client Server Technology, Infrastructure setup, Risk Management and unified communication in diverse business and environments.
  • Strong experience and understanding of Software Development Life Cycle(Waterfall,Iterative and Agile)
  • Proficient in management of Software Testing Life Cycle(STLC) for large teams which includes Functional Testing with Confidential Agile Testing, Integration Testing, System & Regression Testing, System Integration Testing and User Acceptance Testing.
  • Experience in test management tools using HP Quality Center, HP Application Life Cycle Management, Bugzilla and rational Clear Quest etc..
  • Strong working Experience in variety of domain like Insurance, Finance(Banking/Credit Card Industry), Health Care and Sales and distribution.
  • Good Knowledge in Change Management Process, incident management Process and configuration management Process.
  • Strong knowledge of tools like BMC Remedy and HP Service Manager and others.
  • Extensively worked in Automation Testing using LoadRunner, Confidential Rational Functional Tester, Confidential Rational Clear Quest, HP Quick Test Professional (QTP), Application Life Cycle Management(ALM) / HP Quality Center (QC/TD) on SAP, Oracle, Java, .Net, Web and Unix based applications.
  • Experience in working with Confidential DB2, Oracle Databases, with Confidential T - Emulator, with ERP - SAP R/3 Package (SD- Sales and Distribution, PP- Plant Production, CRM - Customer Relation management) etc.
  • Strong database skills( Confidential DB2, SQL), Object Oriented Programming(C++, Visual Studio,.Net) and development knowledge of coding(C, Vbscript).

TECHNICAL SKILLS:

Test Automation tools: HP Quick Test Professional, HP LoadRunner, Rational Functional Tester, Quality Center 11.0

Test management tools: HP Application Life cycle management, Test Director, Clear Quest, Bugzilla, Rally, Blueprint

RDBMS: DB2, SQL, Oracle 9i, MS-SQL 6.5

Languages: C, C++, .Net, PL/SQL, TOAD, HTML, XML, VB Scripting

O/S: Windows 2003/2008 Server, Win XP, 2003, WIN7, UNIX and Mainframe.

Project Methodologies: Rational unified Process, Waterfall, Agile, Scrum

ERP: SAP R/3-Sales and Distribution(SD), Order to Cash(OTC), Business to Business(B2B), and Plant Production(PP), CRM Brand, Trade and Field Sales.

Other Tools: Symphony, Microsoft Visual Studio 2008, MS Visio, Project Management, Microsoft SharePoint 2010.

PROFESSIONAL EXPERIENCE:

Confidential, Denver, Colorado

Test Manager

Environment: /Technology: Microsoft SharePoint 2010, HP LoadRunner, Confidential Rational Functional Tester, Windows Server2003, Visual Studio 2010, Java, Confidential DB2/SQL, Apache, Cognos Reporting, HP/ Confidential License Servers.

Responsibilities:

  • Lead a 12 member team for all STLC cycle - requirement analysis, Test case design, Test execution and defect tracking.
  • To understand the Business requirement doc, Functional requirement specs and provide the comments for Test Scenario and Test case for functional, integration Testing and UAT Testing.
  • Develop Test Planning, Test strategy, Risk, training, resource allocation and Test estimation for proj.
  • Guide the manual users to utilize Automation tools such as HP United Functional Testing, Confidential Clear Quest, HP application life cycle management so that work can be done more efficiently and better products could be delivered.
  • Regular update the progress of project and defect tracking with management. Improve the communication with development team to fix the issues by creating processes and workflows.
  • To guide the team to establish the License servers of Confidential Rational Functional Tester, Confidential rational Integration Tester(RIT), HP United Functional Testing(UFT) and HP Application Life Cycle Management for the Defect tracking with respect to SOX compliances.
  • Guide the team to increase efficiency and effectiveness by creating innovative tools which will help to do audits, data upload, Auto emails, Data extraction from Confidential DB2 database and converting them to meaning full reports with Visual Studio 2010, Excel Macros and Cognos Reporting etc
  • Help the team for Manual Testing, Automation Functional Testing, Performance Testing by sharing the project specific plans for each application.
  • Analyzed different load runner reports and graphs including hits/second, throughput, 90 percentile response times and worked closely with development and DBA team to resolve high transaction response time issues and improve applications performance.
  • Prepare documentation and Training material for team members so that regular trainings on testing tools, methodologies and processes can be held

Confidential, Minneapolis, MN

Test Lead

Environment: /Technology: Unix/Microsoft 2003 Server, Confidential DB2/SQL Database, .Net, Rational Functional Tester, LR, Quality Center, Excel Macros, .Net, Java, JBOSS/Apache etc.

Responsibilities:

  • Lead a team at onshore and offshore for requirement analysis, test case design and Test execution.
  • Participating as a coordinating role between client and testing team. Collate the business requirement from client and share with the team members. And will prepare the Test Plan and Test Strategy for SAP applications under end-to-end testing.
  • To guide a team to establish, upgrade and maintain the Web servers and database servers includes Confidential DB2( Confidential Database), Confidential Rational Clear Quest, Rational Functional Tester and Non Confidential Tools (Quality Center(HPQC)/LoadRunner (HPLR)).
  • Experienced on managing GRS, BMC Remedy tools to manage the tremendious amount of tickets. Resolved the server and database access issues, do trouble shooting for Testing tools via Global Resolution System(GRS). Maintain the SLA(Service Level Agreement) of 24 hrs for all the priority1 and priority 2 tickets.
  • Communicate test progress, test results, and other relevant information to project stakeholders and executive management
  • Involved in various types of testing like load, stress, failover, and volume.
  • Involved in estimation, planning & scheduling for Performance testing.
  • Analyzed different load runner reports and graphs including hits/second, throughput, 90 percentile response times and worked closely with development and DBA team to resolve high transaction response time issues and improve applications performance.
  • Followed change management process to Implement Application into production.
  • Created a graphical representation of Project status and live web url for Defects tracking via Microsoft SharePoint..
  • Worked on identified defect at earlier stages of test case design which drastically reduced the defects in UAT and production.
  • To implement common work flow techniques and advancement of the Processes like e-signature, Test and Defect Script workflow, Synchronizers in Test management via Quality Center and Rational Clear Quest so that it could be used for all project having one common platform in Medtronic.

Confidential

Test Lead

Responsibilities:

  • Lead a team of 5 members and participated in demonstration of the Benefits of Manual and Automation/Performance Testing to different Project Managers w.r.t Testing life cycle and involved in test plan creation including estimation, test stratergy, requirement analysis etc.
  • Setup the meeting with application developers to understand the application. Also managed the manual test cases, traceability matrix and defect in Quality Center with help of team.
  • Allocation of work to team and collate the progress and problems from Team on daily basis.
  • Creation of daily progress chart and share with management.
  • Participated in Test Case execution and raising defects. Also, manage and maintain the defect life cycle for defect creation and reporting etc. Created tool for fast reporting in desired formats.
  • Completed the project in timely manner.
  • Established the Testing tool Servers - Confidential Rational Clear Quest, Confidential Rational Functional Tester, HP Quality Center and HP Quick Test Professional, Unified Functional Testing with API..
  • Perform Functional-GUI Testing, Integration Testing, Performance Testing, Automation Regression Testing, Database Testing and System testing on Java,.Net, Web and Unix based applications.
  • Define the Automation framework w.r.t the application and create design documentation and finally converting the manual test cases to automation scripts via QTP in QC.
  • Also lead a team of 3 of QC SiteAdmin for ticket resolution of approx 1000 QCusers and maintain the SLA(service level agreement) as per the company’s standards. Created auto uploading /right access tools in excel macros, which handles the tickets faster. It helped us to increase the efficiency to resolve ticket per resource.
  • Also performed Performance testing on simple web application with JMeter. To save the cost of tool for the client and also to bring new tool exposure in company.

Confidential

Test Consultant

Responsibilities:

  • Understand the Application from Business scenario documents, Requirements and Translate them into manual test cases.
  • Provide the estimation and execute the test cases and create defect in Test Director.
  • Work closely with developers during test execution to ensure proper communication of defects and manage defect tracking and defect reporting for assigned projects. Reporting bugs identified during testing and tracking it to closure
  • Perform Functional Testing, Integration Testing, Database Testing and Regression Testing.
  • Involved in Database testing by writing and executing Confidential DB2/SQL queries for database testing.
  • Learnt to create automation test cases with Quick Test Professional 9.2 10.0,11.0, Quality Center, Buzilla, Confidential rational Functional Tester for regression test cycles.
  • Responsible to do the performance, load and stress testing on Web, java, .Net, SAP and oracle applications.
  • Involve in analysing the performance reports such as no of hit/sec, through put and 90% user reports.
  • Handle status calls with the client and testing team on daily basis. Got International exposure with PMI client in Switzerland, UK etc.
  • Exposure in creation of QC-QTP Hybrid function driven framework, Automation Test Scripts and executed in regression Testing Life Cycle.
  • Also involved in SOX Audits(Sarbanes Oxley) as a Quality Auditor. And also create a SOX audit tool which automatically link the management tools and provide major quality issue in a organized format to better keep a check regularly.
  • Excel Macros for QC site Administration job.
  • Created a utility in Excel for Defect Management life Cycle including version control.
  • Automation of small daily repetitive jobs through VBscripting and file systems with Macro-schedulers and with Windows-schedulers.
  • Also created interface to upload the data/verify the data of the database and send mail automatically.

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