SUMMARY:

• Drive engineering teams for successful project delivery through cross functional collaboration.
• Technical experience in Networking/Platform software, Cloud technologies, Security, VOIP, UCaaS (Unified Communications, SDN, Wireless/Mobile products and Software applications.
• Experience in New Products Introduction (NPI) programs execution collaborating with customers, cross functional teams, multiple engineering teams, product managers, DevOPs, quality engineering, operations, support and vendors /partners.
• SDLC/PDLC experience in driving new products, features, platforms development starting from conceptual level, bringing to market through maintenance and end - of-sale/end-of-life stage.
• PMI Certified PMP and Certified SCRUM Master (CSM), with substantial experience in applying project management principles, process and AGILE-SCRUM methods or Kanban leveraging tools such as JIRA, Confluence, MS Project, and Smartsheet.
• Managed Engineering Projects through all stages, product architecture, design, scoping, preparing detailed project plans/schedules, monitoring deliverables and milestones, tracking issues/dependencies, mitigating risks to ensure timely delivery of products and releases.
• Engineering management experience with large multi-functional, multisite, multi culture, teams delivering very complex projects in aggressive schedules.
• Silicon Valley Start-ups experience with very good understanding of aggressive product development, strategies and challenges.

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Technical Program Management, PMO

Responsibilities:

• Engineering Program management of multiple UCAAS product components engineering projects spread across various functional groups, Virtual Office UCaaS infrastructure platform development, Microservices development and deployment, Sigle Sign On, Virtual Meeting integration, Desktop and Mobile applications, Internationalization (I18N, L10N) of the product and service.
• Introduced NPI (New Product Introduction) process and framework setup in short 6 months period of time, defining phases and exit gates, metrics reviews and sign-offs till product GA and beyond.
• Enabled technical/engineering teams to follow Agile-Scrum methodologies, improving velocity, visibility and predictability of project deliveries. Helped to setup Jira agile boards/dashboards, collecting metrics and improving sprint over sprint.
• Delivered Windows/Mac desktop applications, Android/iOS mobile applications, Micro Services platform, RESTful APIs / WebServices in cloud based software application (SaaS) deployment environment.
• Delivered 3 major releases of 8x8 Virtual Office Desktop applications together with Mobile application, Virtual meetings with HD video, Calendar plugin, Single Sign On and VOIP switch.
• Delivered to market a comprehensive Network Diagnostic tool to check every technical aspect of customer’s network infrastructure and connectivity for uninterrupted deployment / performance of VOIP / UCAAS end points and services.
• Helped team to deliver 8x8’s new microservices based platform development, back-office system, integrations with end user applications, DevOPs, continuous integration and continuous delivery (CICD) pipeline, complete data migrations, following Agile-Scrum methods leveraging tools Jira, Confluence, Github, gitlab, Jenkins, testrail, etc tools.
• Delivered Internationalization / localization of all 8x8 software components working closely with translation vendors, and 8x8 engineering/QE teams, 8+ end user applications localized for 13+ regions/countries/languages.
• Project managed global data center projects, to expand international footprint for 8x8 products and services in multiple data centers worldwide, coordinating with DevOPs, legal and carrier relations teams. Delivered three new MediaPoP clusters deployments for 8x8 UCAAS solutions in Brazil, APAC and EU.

Confidential, San Jose, CA

Engineering/Program Management

Responsibilities:

• Managed Engineering team to deliver various Client projects, Product Development Projects in networking infrastructure and embedded software business unit.
• Guided teams to follow Agile (Scrum) methodology, built and lead teams in a matrix organizations/cross functional team to deliver multimillion annual revenue projects leveraging scrum tools such as Jira and Confluence.
• Managed end to end business solutions working with business leads, engineering, sales and marketing functions beginning with project proposals, SOW through Development & Delivery.
• Driving, influencing, and coaching the delivery framework, establish processes and practices that help scale while limiting overheads.

Confidential, CA

Engineering Management - Networking / VOIP/ Wireless Products

Responsibilities:

• Leading projects in networking products engineering & solutions development services onsite as well as offshore by a team of 100+ Engineers at Calsoft labs, CMMI level 3/5 company with product engineering services revenue in range of 5M to 8M+.
• Ensure that teams follow CMMI process in all aspects of projects/solutions development.
• Technical Presales, Solutions Development working closely with Sales and delivery teams

Confidential, San Jose, CA

Networking/Telecom Product Engineering Solutions

Responsibilities:

• Leading Technology team of 60 Engineers for networking / telecom products engineering & solutions development services, contributing to $4M revenue.
• Responsible and accountable for identifying best practices, software process improvement and client satisfaction.
• Built project teams, proposals and delivery of various projects.
• IP Security Gateway products sustenance, SNAP (Simple Network Admin Portal), IPv6 Enterprise class Security router, Internet Access Control Portal for carrier
• Mobile Workforce Solutions, Device management, Enterprise file sync implementation services in partnership with Confidential, Testing and Test Automation, for Confidential
• R&D and Training, Web Based GUI Framework development, Identify management.

Confidential

Senior Software Engineering Project Manager

Responsibilities:

• Developed Confidential ’s IP security platform based on ucLinux OS and third party Firewall/VPN SW. Lead product development team for OS porting, device drivers, flash file systems, CLI, BGP, VRRP, HA.
• Delivered key features like Firewall, DHCP, NAT, SIP ALG, and Troubleshooting & Monitoring, SSL VPN, Embedded WebGUI using HTML, JavaScript, XML, TCL-CGI and CLI APIs.
• Program/ Project Management, Hiring Technical team, Architecture and product roadmap reviews.

Confidential, Fremont, CA

Senior Engineering Manager

Responsibilities:

• Architect & Development Manager Role. Developed high performance carrier class Unified Threat Management (UTM) gateway product, Platform Software, Architecture, Packet processing design, security applications such as Firewall, URL filtering, IDS/IPS, Antivirus, IPSEC VPN, Radius AAA, Network surveillance, Control plane software on MIPS processors and multicore Network processors.
• Delivered RTOS porting, TCP/IP stack changes, BSP, Boot-up and diagnostics, CLI, Management System Interface, IPC, SW change management, data path Interface, and Sessions management.