Senior Project Manager Resume New York, NY - Hire IT People

SUMMARY:

PMP certified Project Manager with significant experience in managing multi - million dollar projects with diverse resources, both offshore and onshore, in a matrix organization environment.
Known for ability to build dynamic teams establishing a high-performance culture in order to achieve agreed-upon goals towards the successful completion of the projects.
Proven ability in mitigating risk and conflict, guiding teams through change and strategic planning with focus on implementing controls.
Recognized for strong analytical, organizational, and communication skills.

TECHNICAL SKILLS:

MS Access
MS Project
MS PowerPoint
MS Excel
MS Word
MS Visio

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Senior Project Manager

Responsibilities:

A key aspect of this work stream is to evaluate the existing manual processes that underpin Hours of Operations changes today and to automate as much as possible through a home-grown IT solution.
Developed the automated tool as a solution - at its highest level - aggregates various report data from various sources of truth, allows complex filtering by users, and outputs a completed report of opportunity stores which are candidates for hours adjustments. The automated solution should result in a total savings of $52M over four years

Confidential, Boston, MA

Product/Project Consultant

Responsibilities:

Developed online payment features for customers, from inception to full integration, into the existing product suite of Health Savings Account that increased customer satisfaction by 35% and reduced operating costs by 20%, impacting bottom line positively.
Implemented and rolled out Social Security Analyzer tool to thousands of customers, both institutional and retail, educating customers to understand the basics of social security and designed to help pre-retirees optimize Social Security.
Managed the trade-offs between time-to-market and feature set, resulting in product delivery in advance of schedule by one and half months.

Senior Project Manager

Confidential

Responsibilities:

Led a multi-million Dollar IT project to maximize operational efficiency and productivity as part of the Operations Process Improvement Program, reducing transaction processing cost by 20% and reducing time to complete end to end processing from four to six weeks to five to seven business days.
Developed and implemented a multi-year program creating multi-faceted reports for the clients focusing on financial and other key performances of the retirement plans, including industry benchmarking comparisons. Formulated a five-year roadmap and business case.
Managed cross-company teams to develop and implement processes, systems, and procedures required for implementation of the Retirement Savings education campaign towards Retirement Savings for 403(b) market place. Coordinated training material creation and rollout procedures.
Guided a 35-person cross-company project team to design, develop, test, and launch a new custom bond fund for one of Fidelity’s largest institutional clients as a client retention measure in response to an RFP commitment retaining the client with multi-billion Dollar in assets.
Led a 15-person project team to design, develop, test, and convert all not-for-profit Treasury Management Services clients to a web-based application to enable clients to execute trades in an advanced technological environment, resulting in increased customer satisfaction and client retention.
Led a 15-person project team to automate a systematic payment process for one of Fidelity’s largest institutional clients, reducing operating cost by 20% and increasing client satisfaction and retention.

QA Business Analyst

Confidential

Responsibilities:

Wrote comprehensive test plans and strategies utilizing technical and functional specifications.
Developed and executed detailed test cases that clearly tested each area of the application for reliability, accuracy, and ease of use.
Recorded, classified, reported, and analyzed defects using Kintana Defect Tracking system.
Developed regression test strategies.

Business Analyst

Confidential

Responsibilities:

Ensured requirements were uniquely identified for prioritization and traceability.
Applied company project methodologies.
Performed walkthrough meetings of requirements with stakeholders, users, and project team members

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Senior Project Manager Resume

New York, NY

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