Senior Project Manager/scrum Master Resume
Boston, MassachusettS
SUMMARY:
- Strong Project Management, requirements gathering, documentation, and system development life cycle experience.
- Led the team towards agile transition and have been successful in transition from waterfall to agile by educating the business owners as well as the development team on agile practices.
- Provided guidance to teams on agile processes like Scrum/Scrumban /Kanban Processes
- Coached business and development team on how to write User stories, How to set up a Scrum/Kanban Board/and how to manage the user story cards so that generating reports will be an easy outcome and the board will be a transparent view to everyone on day to day tasks.
- Extensive experience in conducting GAP analysis, Risk analysis, Cost Benefit Analysis, Traceability Matrix along with good knowledge of process workflow tools and techniques.
- Expertise in writing requirement documents including Business Requirement Document (BRD), Functional Requirements Specifications (FRS), Non - Functional Requirements Specifications and Use Case (Business and Application).
- Strong customer focus (internal & external) and understanding of CRM principles and strategies
- Hands on experience in working on projects involving various Software Development Life Cycle (SDLC) models such as Waterfall, AGILE (SCRUM), and industry specific hybrid models.
- Participated in complete life cycle of product development including design, development, testing, technical documentation, and product support.
- Proficient in conducting User Acceptance Testing (UAT), verifying performance, reliability, and fault tolerance issues.
- Maintaining vendor relationships internally and externally to provide the best quality customer service
- Strong research, analysis, and financial reporting abilities
- Detail-oriented, keen ability to recognize and resolve discrepancies
TECHNICAL SKILLS:
Proficient in: Microsoft office (Projects, Excel, Access, PowerPoint, Word, Project)
Finance Software: Oracle 11i and R12, Oracle GRC, Informatica, Collibra, AssureNET, Microsoft Great Plains, Business Objects Planning, QuickBooks Enterprise, Intacct, Deltek Advantage, Deltek Vision, Replicon, InfraEnterprise, ADP Payroll, QuickBooks, ProFX Accounting software, Lotus Notes e-mail, Morningstar Workstation, Thompson Investment View, Allocation Master, Therapist-Helper, HTML, Paisley Consulting AutoAudit, and PPC Engagement Manager Audit program.
CRM systems: Sales force, Admin
Agile Tools: Rally, Leankit, JIRA
PROFESSIONAL EXPERIENCE:
Senior Project Manager/Scrum Master
Confidential, Boston, Massachusetts
Responsibilities:
- Deliver business value through collaboration with Directors, Manager and business units by optimizing demand management, Portfolio Managements and Project Delivery. This includes defining the vision for Program Delivery that maximizes business benefits and the value proposition, and evolving organizational models, approaches, methodologies, governance processes, and functional capabilities
- Maximized the return of investments in project delivery through flexing organizational structures and utilizing internal and external (contractor) resources effectively.
- Initiated and led third party implementation vendor relationships to ensure the implementation time line is on track, the right process is adhered to, and milestones successfully met. This included drafting and executing the RFP, negotiating the contract, and defining the statement of work for vendors.
- Responsible for implementing a brand new data governance tool to the organization called Collibra.
- Responsible for a successful implementation of Informatica Meta Data Manager tool.
- Built out QA and UAT defect tracking process flow amongst development, QA and business analysts.
- Successfully negotiated pricing, terms and conditions, proprietary information agreements, and teaming agreements with several industry leaders in data management space.
- Introduced and implemented agile defect resolution approach from waterfall by increasing communication amongst team members across all tracks, scheduled daily SCRUMs, and built out Kanban board.
- Led efforts with business stakeholders and project team to draft and issue RFPs to external data management vendors such as Collibra, Data3Sixty, and ASG Rochade.
- Organized and executed with stakeholders the vendor scorecard voting effort on deciding the finalists and compiled fit/gap analysis document to determine vendor scores.
- Presented and gained project approval from several internal boards including finance, Enterprise Architecture, and President's council.
Project Manager/Scrum Master
Confidential, Boston, Massachusetts
Responsibilities:
- Led a set of interrelated projects from initiation to close, to deliver effective solutions that met stakeholder and business needs.
- Responsible for the overall success of a wide range of projects of varying levels of complexity and was accountable for project initiation and planning, and for overseeing development, testing, implementation, and closeout.
- Led the transition to agile methodology (waterfall to scrum/scrumban/kanban) effort, environment migrations effort and platform upgrade effort without impacting the business value delivery.
- Collaborated with cross-functional teams comprised of product management, User Experience Designers, Developers, Testers, and other subject matter experts to gather and analyze information needs and functionality requirements, dependencies and impacts, and facilitate user story development.
- Partnered with the Product Owner to regularly groom the product backlog by adding, prioritizing, and/or removing user stories to maintain alignment to the product/project vision and roadmap.
- Communicated major milestones, identified potential project risks, and conducted regular meetings to review project status with senior management.
- Worked with client and stakeholders to develop project scope and project plans that include an analysis of benefit (business case), cost, work schedule and any related risks.
- Regularly tracked the project status and checked for discrepancies in the forecasted budget and the actual cost. Took mitigation steps to reduce the cost and time increase in project delivery.
- Facilitated and coordinated initial project planning efforts (e.g., developing project scope, defining project guidelines, obtaining business and IT sponsor approvals, coordinating resources necessary to successfully complete the project).
- Provided IT system design alternatives and recommended viable IT solutions.
- Developed project tailoring plan, project management plan, Quality Management plan and Risk Management Plan, cost management plan, communication plan, resource management, budget management, Risk register, and schedules.
- Ensured delivery of artifacts as agreed to by the team. This included detailed requirements, and diagrams such as wireframes, business process diagrams, sequence diagrams or data flow diagrams.
- Managed the implementation and upgrade of Oracle R12 financial system across multiple time zones (India, China, Ireland) by engaging with internal and external development teams, IT support and business analysts.
- Successfully transitioned responsibilities from E&Y contractors to support the Governance Risk and Controls (GRC) tool during the first release of Oracle R12.
- Successfully implemented an SOD review process, and provided training to respective control owners.
- Implemented and designed a data analysis and reporting model for effective business decisions for the balance sheet reconciliation tool and Oracle Governance Risk and Controls tool.
Senior Financial Business Analyst
Confidential, Boston, Massachusetts
Responsibilities:
- Led all stages of the Great Plains accounting system upgrades for all parts of the business (AR, AP, Sales). Working with PMs and developers to determine the department needs and areas of focus where upgrading was most necessary.
- Responsible for creating current and future state process map, document control points and process improvement areas within specific projects.
- Streamlined existing processes and designed new processes aligned with corporate infrastructure and existing organizations.
- Worked with software programmers to write integrations necessary to automate the cash posting process in the accounting ledger. Determined where automation was needed and how the integrations flowed into the accounting software in order to capture all data in the correct modules.
- Designed and implemented Revenue tracking system in Excel using multiple formulas, which would allow to easily see when client contracts were due for increases.
- Identified all critical business processes to achieve customer satisfaction. Including, participating in restructuring the cost center structure for all cost center departments across the company, and building it into Cognos (Financial Consolidating Reporting software).
- Managed the conversion of FX reporting financial system to Business Objects financial reporting system.
- Coordinated with business owners and stakeholders to review requirements and examine products and process related implementations.
- Involved in requirements analysis, design, development, testing, and deployment of BI Solutions (End-to-End), over multiple technologies.
- Partnered with IT teams and business end users across all functional areas in identifying long-term, strategic BI, analytic and reporting needs.
- Performed UAT and system testing and served as the central POC for issue resolution during testing process.
- Established the test strategy and plan to write and execute test scripts and facilitate user acceptance test process.
- Provided technical expertise to business on projects involving assessment, design, development and implementation of analytic solutions.
- Coordinated with the IT teams in producing standard daily/weekly/monthly reports
- Created training and internal QA/UAT documentation; perform assurance and ongoing monitoring of current reports and data for accuracy and usage.
- Created a current state process map and documentation.
