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Project Manager Resume

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Quincy, MA

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SUMMARY:

Hands - on, customer-facing IT program manager, project manager, engagement manager, and scrum master in enterprise settings. Work with C-level teams in healthcare, public sector, big law, and higher education. Manage local, off-shore, and vendor teams for custom application development, ERP implementations, network infrastructure buildouts and cross-institutional healthcare programs.

EXPERTISE AREA:

  • Healthcare, Clinical Big Law ERPs GL, AP, AR, Billing
  • Healthcare, Payer ERP Implementation JIRA/Confluence
  • Healthcare, Public Sector SQL Server Rally Agile Management
  • Program/Project Management Engagement Management Wrike
  • Operations/Financials SW Clarity Technical Writing

PROFESSIONAL EXPERIENCE:

Confidential, Quincy, MA

Project Manager

Responsibilities:

  • Project manager for development of member mobile application. Initiated and led first Agile development project in the enterprise using JIRA, Confluence, and Wrike.
  • IT team of 20 onshore and offshore architects, developers, QA staff, and management. 2017 budget of $7M.
  • Vendor management and tool integration including Acquia, Telerik, LexisNexis, Apigee, Twilio, Swrve.
  • Mentored new PMs to launch additional projects within the Digital Strategy program.

Confidential, Lexington, MA

Senior Healthcare Project Manager

Responsibilities:

  • Project manager on two-month contract for implementing dialysis vascular access management enhancements across clinical applications for enterprise-wide consumption.
  • Project manager for creating new reporting platform for internal quality reporting and Centers for Medicare and Medicaid Services (CMS).

Confidential, Boston, MA

IT Program Manager

Responsibilities:

  • Responsible for implementing projects of long term, strategic clinical importance. Ran inter-institutional network infrastructure installations, Partners Epic go-live for DFCI, MyChildren’s Patient Portal development, and 5 barcoded bedside scanning solutions based on Cerner PowerChart.

Confidential, Wellesley, MA

Senior Project Program Management Advisor

Responsibilities:

  • Teams included 70 members with three distinct development tracts and off-shore staff. Implemented rating services for external MA and CT sales channels including the MA Health Connector.
  • Employed Agile scrum for three concurrent development workstreams in the Confidential project above while managing all traditional Agile ceremonies and maintaining the project in Rally.
  • Led new vendor selection for member card provider.

Confidential, Newton, MA

Senior Project Manager

Responsibilities:

  • Managed IT and business operations projects with full ownership from requirements gathering to deployment.
  • Reported to the CIO with an IT staff of 10. Employed Agile methodology with 30-day sprints.
  • Implemented Adirondack Conduct Coordinator for incident reporting.

Confidential, Boston, MA

Project Implementation Manager

Responsibilities:

  • Designed, developed, and deployed an application in SugarCRM with an Oracle back end to provide a uniform platform for multiple legacy administrative applications for the Operations staff. Worked with State PMO executives to make this project a model for subsequent projects in the Operations group. Mapped and converted data from five legacy applications.

Confidential, Needham, MA

Project Manager

Responsibilities:

  • Project manager for ERP implementations of Thomson Elite Information Systems for invoicing and financials (GL, AP, AR) in large law firms. Led and brought live three major implementations totaling $2.5M on time and on budget.
  • Responsible for business analysis and documentation, business report development and specification with Business Objects, and financial report writing and conversion with FRx Financial Reporter. Stakeholders included C-level management and departmental heads. Worked directly with staff to overhaul back end processes including AP, AR, billing, collections, financial reporting, and records management.
  • Implementations included enterprise-wide deployment of client-server and web-based billing, financial and reporting applications on SQL Server along with multiple custom banking interfaces (ACH, Lockbox with Imaging, Positive Pay, Check Reconciliation).

Confidential, Canton, MA

Principal Consultant

Responsibilities:

  • Project manager for ERP implementations of billing, sales order, and financial suites with Confidential Recognition and Contract Management.
  • Responsible for multiple concurrent engagements of 3-18 months duration with services and technical projects up to $750,000.
  • Secured $500K add-on sale with Hibbitt, Karlsson & Sorensen during a $150K implementation in progress.
  • Worked with C-level management from business process review to go-live. Direct reports included 3-5 members of the Softrax implementation team and developers for technical projects. fulfillment staff. Billed out at greater than 90% utilization.

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