SUMMARY:

• Certified Project Management Professional and Program Manager seeking a challenging program management position applying creative problem solving and effective team management skills to maximize productivity.
• Program Management. Demonstrated ability to direct, and foster a portfolio of projects at once.
• Project Management Professional/Certified Scrum Master. A proven talent for analyzing problems, simplifying procedures, and finding innovative solutions.
• Skilled team management. Eleven years of experience in versatile and motivating management of geographically diverse Scrum/project teams in both regular and SAFe methodologies. Managing cross functional teams consisting of developers, QA engineers, Product owners and stakeholders. Recruited, hired, and supervised highly diverse staff.

TECHNICAL SKILLS:

Microsoft Office Microsoft Access Microsoft PowerPoint Microsoft Project Atlassian JIRA Atlassian GreenHopper Atlassian Confluence Wiki Adobe Photoshop Adobe Illustrator Adobe InDesign Adobe Muse WordPress iSites Qualtrics Basecamp Piazza Discussion Boards Canvas Mango Networks Crown Peak (CMS) Social Media/Internet

PROFESSIONAL EXPERIENCE:

SR. TECHNICAL PROGRAM MANAGER, PLATFORM

Confidential, Boston, MA

Responsibilities:

• International media company businesses in education, and consumer publishing.
• Engaging, and adaptive software suite that incorporates the best practices of leading educational theorists and field practitioners to assist struggling students and the teachers who serve them.
• Expertly manage cross - functional teams to establish goals and dependencies, and facilitate communication across development teams.
• Discovering and articulating technical requirements for external development teams.
• Driving alignment across all stakeholders, including program level status reports.
• Prioritizing goals into a roadmap for feature releases, and the impact of feature or schedule changes to teams that are potentially affected.
• Coordinating with Release Management to ensure that product specific release plan(s) align.
• Actively identifying and monitoring project risks and scope to foresee potential problems and proactively identify solutions to address them.
• Attending/facilitating daily scrums with the project team(s) to ensure work is progressing as planned and facilitate removal of any identified impediments.
• Effectively coordinating with Shared Development Resource teams (Dev/Ops, Release Engineering, Release Management) to ensure that project(s) have required infrastructure support.
• Adapt to changing scope and priority and communicating change in plan to stakeholders.
• Assess the Agile/Scrum maturity of the team and organization and coaching the team to higher levels of sustainability and continuous improvement.

SCRUM MASTER

Confidential, Boston, MA

Responsibilities:

• International media company businesses in education, and consumer publishing.
• $10M Platform project Platform services for local and hosted educational technologies serving 12M+ students, teachers and administrators.
• Managed multiple concurrent cross platform teams through a migration from local (at school or district level) to hosted (one centralized Confidential Achievement Manager) system.
• Improved adaptation of Agile, and Scrum methodologies across Platform Technologies at Confidential Educational Services.
• Lead project teams through Scaled Agile Framework Enterprise (SAFe) processes in planning and execution of project.
• Lead project team in developing project plans, schedule and work breakdown for projects in traditional, and digital environments, including Atlassian’s JIRA.
• Monitored acceptance criteria, helping teams adapt to new and changing requirements, while learning to adapt to changing technologies.
• Analysis of requirements, and delegation of features, with the purpose of expanding repertoires, and balancing load.
• Facilitated daily stand-up meetings, as well as end-of-iteration demos, and planning.

PROJECT MANAGER

Confidential, Boston, MA

Responsibilities:

• International media company businesses in education, and consumer publishing.
• $12M project of rich and engaging learning resources for students, with embedded assessments, instant data. World class flexible teaching tools for educators.
• Managing multiple concurrent, cross functional, globally diverse Scrum teams, to launch a new learning platform with 1.7 million users in its initial school year.
• Debuted entire platform (3,200 courses) on time, and with a less than .01% error rate, and zero downtime.
• Monitored acceptance criteria as it shifted, helping teams adapt to new and changing requirements, while staying on track with promised features.
• Facilitated daily stand-up meetings, as well as end-of-iteration demos.

PROJECT MANAGER

Confidential, Cambridge, MA

Responsibilities:

• Implemented and applied Agile (Scrum) methodology for course and enterprise online software, from charter through closing process.
• Managed multiple concurrent project teams with various combinations of members building inter-operable components to unify a common Academic Technology experience connected to a core platform.
• Delivered more than 30 projects/releases in scope and on time.
• Developed user stories, timelines and schedule management techniques in traditional, and digital environments, including Atlassian’s JIRA and GreenHopper.
• Created project status update environments, producing informative straightforward data.
• Instituted and facilitated daily stand-up meetings.
• Juggled changing needs from faculty, and schools with current scheduled projects.

PROJECT MANAGER

Confidential, Boston, MA

Responsibilities:

• The Confidential is the denominational headquarters of a liberal religious organization.
• Successfully lead team through completion of entire Tapestry of Faith religious education curriculum project, from charter through closing process.