SUMMARY:

• PMP & PMI - ACP certified Project Management Professional with 9 years of experience as a Senior Business Analyst, Project Manager & Agile Coach specializing in business process modeling, business Analysis, business requirement gathering in all phases of various Full software development life cycle methodologies with well-balanced understanding of business relationships.
• Expertise in system analysis, project management, technology relationships, product demonstration and product training.
• PMI-Agile Certified Practitioner & Scrum Certified Professional with comprehensive knowledge on Agile Methodologies . Currently working on SAFe Agile certification.
• Experienced in working with IT Project Management Office to streamline the projects from project beginning to closure to make sure the projects are compliance.
• Experienced in creating PMO documents such as vision documents, Project charters, Governance plan, Workflows using VISIO, Check points documents, best practices documents (technical and managerial), Communication plans, Release and project closure documents etc.
• Demonstrated skills in establishing an agile - scrum process for multiple projects for various clients and managed multiple releases with great success.
• Demonstrated strong communication skills with internal and external stakeholders, technical and business teams, project steering committee and senior project management .
• Proficient in interacting with product owners and efficient in requirement gathering and prioritizing for agile infrastructure and environment.
• Comprehensive knowledge of PMI project management body of knowledge areas, project life cycle, business processes and enterprise independencies, traditional Software Development Life Cycle (SDLC) methodology variants such as Waterfall and Agile .
• Proficient in agile tools such as JIRA & Team Foundation Server.
• Proficient in project management tools such as MS-Project, Portfolio and Project Management tool (PPM), WRIKE and SmartSheet for tracking requirements and project progress.
• Proficient in Strategic plan management tool such as Strategy Blocks
• Experienced in developing project schedule plan, communication plan, risk analysis and mitigation plans, resource and budget estimates, analytical and data analysis is, Gap Analysis, Feasibility Analysis, Risk Analysis, Chain management, Impact Analysis & process assessments.
• Facilitated Joint Application Development (JAD) sessions with Subject Matter Experts (SMEs), UAT, Business User Groups, Top Management Groups and Technical Groups
• Having excellent communication skills to establish working relationship with third party vendors, off-shore and on-shore and management and ability to work in different kind of working environments.

TECHNICAL SKILLS:

Software Tools: Project management, Quality analysis and Business analysis MS Excel, MS Project, Visio, Word, Adobe Acrobat, PPT, QTP, Clear case, clear Quest, Rational Quality ManagerProject Mgmt tools: PPM, JIRA for bug tracking, Strategy Blocks, Wrike, TFS.

Testing: Manual testing, Pathway, Win surge and Electronic Medical Record application

Programming Languages: C, PL/SQL

Version Control System tools: MS Share Point

PROFESSIONAL EXPERIENCE:

Confidential, Lincoln, Nebraska

Project Manager and Agile Coach

Responsibilities:

• Work closely with project stakeholders to manage concerns, problems, changes and escalation. The project Budget is 10 M
• Ensures their projects are structured, well planned and executed.
• Creates exceptional quality project setup documents detailing scope, assumptions, success criteria, risks, governance structure (as it relates to wider IT Road map governance)
• Uphold the IT project management methodology and look for improvements to discuss with the Program Manager.
• Work within the PMO to manage the key interdependencies within the Agency.
• Manage changes in project scope, costs, resources and timing within the framework of agreed governance and change control processes.
• Diligent risk management with close management of effective mitigation, escalating risks and issues in project governance where necessary.
• Manage supplier relationships to ensure ongoing cost effective and high quality delivery during project execution.
• Produce project highlight reports
• Manage stage gates with a focus on continued business justification
• Prepare project status reports and progress reviews to ADVISER project and communicate to the various stakeholders.
• Develop detailed work plans, schedules, project estimates, priorities and resources plans Review and analyze project plans and make recommendations regarding project feasibility, direction and prioritization;
• Performs other NDE projects as assigned by the PMO Manager

Confidential, Quincy, Massachusetts

EPMO Project Manager

Responsibilities:

• Work with IT and business stakeholders to develop the project plan with detailed milestones and activities. The project budget is 4.5 M
• Implement the plan and reporting status and risks on a weekly basis to stake holders.
• Defining project requirements with key business stakeholders
• Coordinating project activities for adherence to project plan and goals
• Monitoring results against established timelines, deliverables, tasks, dependencies and associated technical specifications
• Developing detailed project plans, work breakdown structures, project checklists and budgets to meet established time frames, funding limitations and staffing availability
• Preparing comprehensive supporting plans in the areas of quality control, risk management, change management, testing and other associated project management areas
• Managing project development process to include monitoring project scope and change control processes
• Performing work in association with industry recognized standards, guidelines and practices

Confidential, Houston, Texas

IT Project Manager & Scrum Master

Responsibilities:

• Interaction with senior internal and external client contacts. External client contacts include overseeing contractors and providing information to or exchanging information with third parties, such as government, regulatory or customer stakeholders, environmental and land access stakeholders, and project engineering.
• Worked closely with Product owner in establishing Agile-Scrum method for multiple projects and helped in tracking and managing schedule and expectations.
• Managed and facilitated scrum meetings such as stand-ups, sprint planning, sprint review and retrospective meetings.
• Discussed and set scope and applies best schedule with timely updates to all stakeholders
• Discussions over estimation and authorization of budget and been accountable for costs against budget
• Provided technical and analytical guidance to project team
• Tracked project status, updates on user stories and code maintenance using Team Foundation Server (TFS) on daily basis.
• Updated project status on project portfolio using CA Clarity Portfolio Management tool
• Recommended solutions to problems as they arise, implements solutions, elevates issues to leadership when needed
• Created initial schedules and maintains scheduled tasks regularly
• Worked with data scientists to understand and explain the features of current data to the development team to make useful reports from SAS
• Provided weekly status reports to internal team and external stakeholders
• Worked in Hadoop big data environment. Lead big data projects with various raw data sources from fields.
• Worked on MS- Project on a regular basis to track project progress

Environment: Hadoop big data environment, MS Project, TFS, MS Office

Confidential, Chattanooga, Tennessee

EPMO Project Manager

Responsibilities:

• Responsible for coordination with Agile projects or programs using Scrum and Kanban methods.
• Responsible for managing multiple projects of budget $2 Million
• Responsible for tracking, documenting, quality testing and assist with the resolution of issues for a project for the full inventory and life cycle of the project/program
• Develop and maintain work plans with leadership
• Responsible for project budgeting and scheduling, estimating resources, benefits and ROI
• Responsible for establishing a record of accomplishment of solid project delivery, superior relationship building and excellent teamwork.
• Responsible for communication among various parties and stakeholders
• Perform analysis and develop content to support process improvement recommendations.
• Drive for high quality results.
• Tracked project status, updates on user stories and code maintenance using Team Foundation Server (TFS) on daily basis.
• Updated project status/ schedule on project portfolio using CA Clarity Portfolio Management tool and Project Portfolio Management (PPM) tool.

Environment: Hadoop big data environment, MS Project, TFS, PPM and Web applications

Confidential, Trenton, NJ

EPMO Project Manager

Responsibilities:

• Responsible for coordination between Business, BSG (Business system group), Technical team and Release Management team for projects.
• Worked closed with Release Management for various releases on Agile projects.
• Worked with Business and third party Vendor groups to arrange trainings on various systems for the business.
• Responsible for creating Project Plans and master schedule plans, reviewing them with Business and Scheduling tasks for the project life cycle.
• Responsible for updating the project status in Clear quest, user stories and code maintenance on TFS and JIRA
• Responsible for updating the project status on program level for executives using Clarity for release management and PPM tool
• Responsible for managing cross-functional teams to deliver defined project outputs on time, within budget, and with quality results.
• Responsible for identifying project and program level risks . Gather stakeholder input and rank the top project risks in terms of total impact
• Managed relationships with project stakeholders, including internal and external clients and vendors, keeping them informed of progress and issues in order to manage expectations on all project requirements and deliverables.
• Worked closely with customer technical and testing teams, stakeholders to develop, prioritize and execute the IT and business enterprise portfolio.
• Worked closely with customer technical and testing teams on Learning Management System (LMS) implementation, stakeholders to develop, prioritize and execute the IT and business enterprise portfolio.

Environment: Hadoop big data environment, MS Project, PPM tool, Clarity and TFS

Confidential, Frankfort, Kentucky

Implementation Project Manager

Responsibilities:

• Responsible for coordination, planning and organization of the development and implementation activities for agile projects for Core Medicaid Enterprise Management System.
• Responsible for performing analysis and negotiation of project scope, budget and schedule and perform management of vendor contract.
• Providing input and clarifications regarding KY State policies to the vendor for developing the deliverables.
• Filling gaps between technical and business teams.
• R esponsible for defining, planning, tracking and managing the enterprise project, for identifying key resources and providing the direction they require in order to meet project objectives.
• Assist with planning for resources for various projects.
• Monitoring and tracking project risks, issues, budget and schedule.
• Lead creation of a project charter with the team, including the definition of completion and success criteria.
• Working with other Project Managers to know the performance of various resources and arrange training in required areas.
• Coordinate other CHFS resources as needed to support the development and implementation process.
• Tracked project status, updates on user stories, test cases and code maintenance using Team Foundation Server (TFS) on daily basis.
• Updated project status on project portfolio using CA Clarity and Portfolio Management tool

Environment: Sybase, SQL Advantage, Rational Rose, MS Visio, MS Office Suite, MS Project, UML, Test Director, RUP.

Confidential, Newyork City

Project Manager

Responsibilities:

• Worked as Agile/Scrum PM for Meaningful Use Stage 2 Certification plan.
• Communicating with Providers to join the business, maintaining contract and signoff sheets with the benefit of participating in ehealth exchange.
• Communicating with business/customer teams with updates on project.
• Coordinating and communicating with the technical and managerial teams on a daily basis by setting meetings, calls and conferences to discuss project plans, implementation methods, progress and changes.
• Coordinated with engineers and developers in writing Technical and Functional Requirement Documents explaining specifications of databases, communication systems, computer or storage area networks, security or network programs.
• Tracking down the issues and subsequent decisions and maintaining the SharePoint.
• Updating the project tasks on a daily basis with updates on MS project and MS excel and updating management using Clarity scheduler and Program and Portfolio Management tool
• Maintaining communications with third parties and contracts.
• Experienced in tracking and record keeping, handling and maintaining communications with on-site and off-shore teams.
• Communicated clear priorities among project activities.Work with EPMO Support Service Team to ensure implementation of PM standards, processes, and support services.Manage and resolve project issues and risks, escalating as appropriate.Manage vendor relations and procurement related to the project.

Environment: Rational Rose, MS Visio, MS Office Suite, PPM, TFS MS Project, UML, Test Director, RUP.

Confidential, Addison, Texas

Project Manager

Responsibilities:

• Lead cross-functional and/or cross divisional task forces to identify, collect and document the current and future states of business and functional requirements, user workflow and system specifications for various agile projects.
• Building HL7 Interfaces with ICD-9 and ICD-10 codes with various IT, client and vendor business teams for Healthcare applications including feature enhancements with an Electronic Medical Records (EMR) applications.
• Detailed Analysis of the HIPAA 4010, 5010 along with the 6020 version of the 834 and 820 and Facets Companion guides.
• Managed projects and served as intermediary between the lab and clients.
• Dealt with big clients like large hospital groups and organizations and worked on implementing electronic ADT, Results, Orders and Billing EMR interfaces with HIPAA standards.
• Defined and maintained project plan and schedules ensuring compliance with project scope, timeliness and deliverables.
• Familiar with data analysis based on in-build tools of the company and ISO reporting .
• Translated business requirements and functional specs into specific LIS systems, vendor applications and internal designs for creating and secure deliver electronic medical records.
• Performed and facilitated research and testing, provide overall project leadership to ensure hospital and Physician client interfaces conform to company HL7 standards.
• Helped Quality analysts and MIS staff to resolve system and testing issues.
• Participated for information gathering for interface requirements and working with Confidential / Dermpath Labs. Responsible for multiple implementations or conversion projects.
• Educated and directly interacted with the client to help them understand the benefits and limitations of their specific EMR/LIS-Interface during implementation.
• Designed interface implementation project plan and responsible for providing project status updates. Implementation of communication scripts and protocols.
• Provided communications such as go-live notices, support documentation and operational checklists to our internal organization relative to any new or change to existing client interface.
• Provided 3rd tier support to EMR/LIS-Interface related problems, post implementation support and responsible for escalating implementation and support issues to appropriate persons or groups for resolution.
• Coordinate user-group sessions with EMR/LIS-Interfaced clients and internal staff to provide a forum for exchange of ideas to improve the overall delivery of our services.
• Experienced with Facets in implementing business solutions.
• Provided Product demonstrations to: analysts, partners, media, customers and consumers using B2B integration and XML messages.
• Experienced in tracking and record keeping of 401K plans.
• Met productivity requirements for this position and all other duties as assigned coordinating with on-site and off-shore teams.

Environment: Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS Access, MSProject, Winsurge, Pathway tools, HIPAA 4010, 5010 along with the 6020 version of the 834 and 820 Companion guides.

Confidential, TX

Project Manager

Responsibilities:

• Articulate business requirements from user interviews, and discussions with SME’s to define ‘AS IS’- ‘TO BE’ process.
• In the process of developing new methods and procedures, implementation plans and schedules and written reports
• Expertise in examining the methods and processes of the business flow within a diverse public or private service delivery organization
• Document Project Charter, BRD and Business Rules according to the NY state DOH data systems security and IT compliance
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures.
• Well experience in path way and win surge tools. Well experience in manual testing.
• Conduct JAD sessions with stakeholders to gather the requirements.
• Documented the Project Charter/Plan for the module that will help the state users.
• Experienced with Facets in implementing business solutions.
• Support the ECLRS Helpdesk calls from Labs for reporting and also from state program areas.
• Finished write up of the Business Requirement document for a new module for the state users.
• Complete and thorough testing for the entire software life cycle and across client server and web platforms, including version and change control.
• Responsible for writing Functional Requirement Specification (FRS) and User Requirement Specification (URS) and ISO reporting.
• Experienced with Insurance Domain, Property and Casualty experience.
• Experienced with documenting Enterprise Health Care Management (EHCM) projects
• Have knowledge on ICD-9 and ICD-10 coding projects.
• Maintaining medical records using EMR application software.
• Act as a liaison between the business team and technical team and be instrumental in resolving conflicts between them.
• Involve in Project Management including documenting and scheduling in the system life cycle.
• Worked with Annuity and life insurance claims and worker compensation.
• Analyze Business requirements and System specifications.
• Introduced innovative method of segmenting customer base resulting in a better recreational experience for customer while optimizing facility use using EDI and B2B and A2A integration.
• Work closely with the QA and developers to clarify/understand functionality, resolve issues, nail down bugs and resolve them, provide feedback and find tune the entire development process.

Environment: Sybase, SQL Advantage, Rational Rose, MS Visio, MS Office Suite, MS Project, UML, Test Director, RUP.

Confidential, Princeton, NJ

Business Analyst / Project Manager

Responsibilities:

• Worked in planning, designing, developing and delivering software products which meet project specifications.
• Documented and delivered Functional and Non Functional Specification Document to the project team.
• Assisted the Project Manager to develop both high-level and detailed application architecture to meet user requests and business needs.
• Responsible for business requirements review, functional document review, testing review and key resource for application analysis.
• Created business/user and functional requirement specifications.
• Prepared Traceability matrix report to ensure each and every Business requirement is adhered to achieve performance.
• Developed check list of user stories and test cases for GUI and browser compatibility analysis and testing using TFS.
• Interacted with business and development team in requirements analysis, design review, testing and documentation for application developed in agile environment.
• Experienced with Insurance Domain, Property and Casualty experience.
• Responsible for documenting various types of project artifacts like Scope documents, Business Rules, Use Cases, Process Flow Diagrams, Content Analysis, Page flow and Navigation requirements, Technical Specification, Performance Requirements, User Guides.
• Gather final requirement and draft the BRD and Business Data Flow Diagrams.
• Acted as a facilitator for Joint Application Development (JAD) sessions with Business Users and Technical Architects.
• Closely coordinated and tracked the IT and UAT phase, B2B and A2A integration and generated status reporting to senior management.

Environment: Microsoft Visio, Clear Quest, Microsoft Project, Microsoft Office suite, Microsoft Sql server 2008, Mercury quality centre

Confidential

Business Analyst / Project Manager

Responsibilities:

• Specializing in healthcare business process modeling, business Analysis, business requirement gathering in all phases of various Full software development life cycle methodologies with well-balanced understanding of business relationships.
• Has comprehensive knowledge of traditional Software Development Life Cycle (SDLC) methodology variants such as Waterfall and Spiral as well as more recent ones such as Agile, Rapid Application Development (RAD), prototyping model, spiral model and the Rational Unified Process (RUP).
• Experience in creating Use Cases, Class diagrams, Activity diagrams, Sequence diagrams, Unified Modeling Language (UML) using MS Visio.
• Facilitated Joint Application Development (JAD) sessions with Subject Matter Experts (SMEs), Business User Groups, Top Management Groups and Technical Groups.
• Wrote detailed Functional and Integration User Acceptance Test (UAT) Plans, Business requirement documents and Test Cases helping satisfy Business Requirements and Functional Specifications.
• Identified high-level requirements for developing and documenting detailed business requirements using Rational Requisite
• Analyzed, defined, and verified Project is within the business requirements and technical requirements using composed User Requirement Specification (URS), Software Requirement Specification (SRS)/SRA, Business Requirement Document (BRD), Technical requirement document (TRD), Functional Requirement Specification, Non-Functional Specification.
• Involved in the meeting with Business process owners, SME (subject matter experts) and Marketing Team for Requirements gathering in Definition Stage.
• Gathering Business Requirements, Writing scope documents and Use Cases.
• Utilized RUP (Rational Unified Process) to create use cases, activity, class diagrams and workflow process diagrams.
• Prepared the Business Workflow using MS-Visio with input, output, and Pre and Post conditions.
• Strong ability to understand and develop requirements by analyzing business rules and integrating data tables within diverse databases.
• Verified the correlation between the UML diagrams and develop detail diagrams.
• Analyzed team performance with the QA manager and implemented the changes if any with respect to raising the efficiency of the entire team.
• Participated in data analysis for verification purposes.
• Accomplished migration of EDI client base ahead of projected schedule.
• Used Quality Center to report defects and chain management.