SUMMARY:

• Talented Test Manager with over 17 years’ rich and cross - cultural experience in Software Testing & Quality Assurance
• Senior IT professional with proven track record in driving business-process improvements for Fortune 500 clients in Financial, Banking, Healthcare, Insurance industry, Utility/Energy
• Exposure in managing multinational & cross cultural teams, of 15+ resources, working on Offshore - Onsite Model
• An enterprising leader with strong analytical, communication, interpersonal and relationship management skills; exceptionally well organized with a track record that demonstrates self-motivation & creativity
• Developing Test strategy, Test plan, Test cases, Test suites, scenarios, Test data & requirement traceability matrix and conducting peer reviews of test deliverables; providing testing solutions to various projects by understanding business & IT strategy and then by aligning to them
• Expert in all levels of testing: Unit, Functional, Non-Functional, SIT (System Integration), Regression, UAT.
• Preparing & updating process documents, training documents and knowledge transfer documents
• Driving end-to-end Project Life Cycle, using Agile / Waterfall based methodologies including project estimation, requirement gathering, testing, go-live assistance till post implementation support

TECHNICAL SKILLS:

Platforms: Windows

Languages: C, PL/SQL, HTML, XML

Databases/Tools: Oracle (RDBMS), Toad, DBArtisan

Architecture: Web, Client/Server, Multi-Tier

Automation/Testing Tools: HP/Mercury Quality Center (ALM), Win Runner, Test Director, Load Runner, Lotus Notes (System Investigation Request), Jira, TFS QTP and Selenium Web Driver, HP UFT

Software Packages: Microsoft Office, Microsoft Project, SharePoint, SOAP UI

Quality Assurance: Software Development Life Cycle, Functional Testing, Test Strategy, Test Plans, Test Cases/Scenarios, Automated Testing Test Plan, Testing Methodologies. Unit, Functional, Regression, System Testing, Integration Testing (SIT), Acceptance (UAT), Exploratory, Sanity, Performance (Load, Stress), Security, Negative, Smoke, Black/White/Gray Box testing, Compatibility testing, Web Services Testing.

PROFESSIONAL EXPERIENCE:

Confidential, NY

Project /Test Manager

Responsibilities:

• Managing 11 member team offshore and onsite (7 QA and 4 Developers)
• Coordinated functional activities of testers across participating on cross functional teams (full system and integration testing coverage)
• Instrumental in coordinating timely delivery of development and testing tasks for Mckesson towards Tech Uplift
• Worked closely with Scrum Master and Product owner to allocate and manage tasks for offshore team through TFS
• Provided guidance to the team in using UFT and the Automation framework
• Driving automation implementation across products and guiding offshore team
• Hands on with application testing, creating traceability and manual scripts
• Identified scope of manual testing and automation with SME
• Worked with testing team, Business Analyst and directly involved with test data management for manual and automation testing
• Managing and creating QA Backlog (User Stories, Tasks)
• Provided status and weekly reports to senior management at client on regular basis
• Performed business analysis and hand on testing on application
• Actively involved in tracking team automation on a daily basis across multiple products
• Mentored team members on domain and application knowledge

Environment: Oracle 12c, Java 8, Team Foundation Server 14, HP UFT 12, HP ALM 11 and 12, Tomcat, VC++, JBoss, SQL Server, C#, Ruby, Win 7, Win 10

Confidential, Chicago IL

Test Lead/Project Manager

Responsibilities:

• Leading a team of 5 team members (offshore and onsite) in an Agile environment
• Actively involved in the UAT testing, assisted management in UAT testing activities as well as the SMEs
• Created UAT test scripts for SME and scenarios for SIT testers offshore
• Involved in the Test data management for functional, UAT, and performance testing
• Performed hands on testing for Functional, SIT, UAT, Regression and Security Testing
• Coordinated testing efforts between offshore, onsite for testing.
• Coordinated UAT testing and bridged the gap between UAT testers and Development team
• Implemented various QA process such as toll gates, reusable manual scripts, traceability, and Scrum reporting documents
• Involved in the coordination of performance testing of the application, daily scrum stand up and reporting to senior management in IT
• Worked extensively with jira to track all testing issues, created reports and assisted SMEs as well as Project managers
• Instrumental in successful conversion and testing of the application

Confidential, Chicago, IL

Test Manager

Responsibilities:

• Played a key role in enhancing the Software Engineering Process by reducing the number of faults during delivery
• Undertook several initiatives to ensure that effective test documentation was in place
• Allocated tasks to team members for deliverables for each sprint for different modules
• Involved in hands on testing of application for Functional, SIT, Smoke, Regression testing
• Worked with scrum master to facilitate the QA deliverable for each sprint.
• Involved in sprint planning and identifying backlogs for each sprint.
• Worked with QA team to create standards for test script creation and improvements to existing QA process

Confidential

Responsibilities:

• Managed the testing of Worker Portal Project application
• Experience in managing globally distributed teams
• Created Test Plans and Test Strategy across multiple applications
• Worked Closely with Business Analysts, Development team, Subject Matter Experts and Business Partners to understand the business and technical requirements in order to implement a quality bug free application
• Successfully managed the QA triage process for SME Testing; implemented QA Process as defined in the Test Plan
• Created and executed SQL queries for backend application testing
• Managed the test data setup for unit, system, UAT testing.
• Provided power point status reports to senior management and client on project progress
• Documented, tracked, and reported project metrics to senior-level management
• Performed hands on testing for Unit, Functional, SIT, UAT, Regression and Security Testing
• Executed complex SQL queries during Unit and Functional testing of Batches
• Allocated resources to test different areas of the applications
• Facilitated triage calls during UAT, and was also involved with coordination of UAT
• Mentored the QA team in the QA process for Worker Portal
• Involved in interviewing and hiring of new team members
• Gathered functional test scenarios in close coordination with the Business Analysts

Environment: Oracle 11g, Oracle ADF, Java 1.6, JIRA, RQM, Ensemble, OSB.

Confidential, Louisville, KY

Program Test Lead

Responsibilities:

• Managed testing (User Acceptance prep phase and initial phase of system Integration testing - SIT) for multiple applications and systems subject to Health Care Reform for Summary of Benefits and Coverage
• Created the Test strategy for multiple applications and documented the processes to be followed for SBC
• Worked closely with the project stakeholders to implement a quality test plan for all IT projects integration with SBC implementation
• Involved in test data management across multiple projects (products) and worked with test leads to provide status on the integration testing
• Monitored strict compliance with QA Testing Process.

Confidential, Woonsocket, RI

Test Architect

Responsibilities:

• Worked on TPMS (Third Party Management System), a web based application which helps in processing of insurance claims for the pharmacy services of Confidential
• Provided Subject Matter Expertise on Claims Processing to the Offshore QA team/Technology Team
• Updated the functional specs along with the Business Analysts to simplify the details for the QA team to have complete coverage.
• Performed manual testing on the claim process module (SIT, UAT prep)
• Conducted Batch Testing by identifying data for testing using database and executing SQL queries
• Created SQL Stored Procedures along with developers and executed them for back end testing
• Involved in the UAT prep phase and assisted in identifying the UAT test scenarios.
• Analysed functional process documents and provided input during review with Development, BA & SME teams
• Coordinated testing effort with outsourced QA team (onsite and offshore), development team and business

Environment: OS AIX 6.1, weblogic 9.2, Informatica 9.0.1, JDK 1.5, Oracle 11.2, Microstrategy, Quality Center 9.0, Team Track.

Confidential, NJ

QA Lead

Responsibilities:

• Managed QA test team onsite and vendors (offshore) for Morcom Application an online portal (brokerage platform)
• Trained team members to achieve 100% compliance on the testing standards and processes
• Drove development of test cases for System Integration Tests in coordination with offshore test teams located in India
• Worked with Business Analyst to identify test scripts for UAT and assisted in UAT testing
• Performed database testing by executing database queries for DB2, Sybase and Oracle databases and comparing their test results in log files
• Carried out review of functional/non-functional test scripts of Morcom applications (an online portal brokerage platform) using Oracle 10, Sybase, Java 1.5, Web Logic, Flex, DB2, DBArtisan and Quality Center 9.2

Confidential, New Jersey

QA Lead

Responsibilities:

• Conducted Manual Testing of Fixed Income Prime Brokerage front Office Trading Solution (Client/Server) and Atlas (Web Based) Application integrating Equity & Fixed Income side of business, including application such as Credit, Rates, Commodities, CDS (Single Name, Index & Tranches), Interest Rates (Swaps, Swaptions, Caps/Floor), Foreign Exchange (Spot, Forward, NDF, SWAP) and Commodities (Natural Gas, Crude)
• Performed functional, integration (SIT), regression and smoke test during QA and UAT, along with the system testers and business users.
• Validated database by executing SQL queries in the application

Environment: Java, Microsoft.Net, C# (sharp), Oracle, ASP.Net, Lightstreamer, SQL Server 2005, Oracle 10g, IntersoftWebgrid Enterprise 6.0, JIRA, TCM, KX (livelink), Quality Center 9.2.

Confidential, New York, NY

QA Tester

Responsibilities:

• Conducted Smoke Testing of Treasury Auctions Web based Application (TAAPS), a Fixed Income U.S Securities Application dealing with Treasury Bills, Notes, Bonds and TIPS

Environment: Business Objects, Windows XP, Quality Center 8.0, Java, IE 5.5, 6.0, F-Secure, Business Objects.

Confidential, NJ

QA Test Lead

Responsibilities:

• Carried out Prototype (Beta) Testing, SIT (System Integration Testing), Functional Testing & Regression Testing of Fixed Income Advance Deal Manager, Hedge Funds Tranaut Application and Nom- Lite
• Identified test scenarios for UAT along with the Business Analysts.
• Validated batch/data processing for Upstream/Downstream systems
• Worked with BAs during User Acceptance testing

Environment: Test Director 7.8, Test Center 7.8, Windows 95/98/2000/XP, Doctrans, FileNet, IE 5.0, 5.5, and 6.0, Netegrity Single Sign On.

Confidential, New York, NY

QA Lead

Responsibilities:

• Developed strategic QA plans for S&P Structured Finance Division; worked on various applications such as CDO Explorer, Transparency, Niku, CDO Online, Structured Finance Portal, LEVELS and DACSS
• Worked with the Business to identify and develop UAT scenarios and test cases
• Developed Quality and Test management system from ground zero, including Project QA estimation, process-improvement identification and tracking.

Environment: WinRunner 7.6, Test Director 7.8, Test Center 7.8, Actuate, Windows 95/98/2000/XP, Unix, IE 5.0, 5.5, and 6.0.

Confidential, Hartford, CT

QA Tester

Responsibilities:

• Carried out Functional Testing of eServices Portal Applications

Confidential, New York, NY

QA Tester

Responsibilities:

• Worked on the Marsh Portal Application
• Carried out Manual (Functional, Integration, User Acceptance and Automation Testing of MTrade and Portal (Web based applications)

Environment: StarTeam 5.2, Test Director 7.6, Win Runner 7.1, LoadRunner, Livelink 9.0, Windows 98/2000/XP, LDAP, WebSphere, Notes System Investigation Request, Visual SourceSafe, Factiva, Content Management System, Rational Rose, Rational Unified Process