SUMMARY:

I have 15 years of experience in Project / Program Management. I am also experienced in corporate strategic planning / portfolio management (PMO). I have strong written and verbal communication skills, and I am proficient with MS S/W including Project and Visio. The past 4 years leading Agile methodology projects where I’ve also taken on the role of Scrum Master. Also most recently have used JIRA, Wiki, Clarity, and VersionOne for documenting, tracking, and reporting on project metrics.

PROFESSIONAL EXPERIENCE:

Confidential, Southfield, Mi

Scrum Master / Project Manager

Responsibilities:

• Lead the following regular sprint cadence meetings: Backlog Grooming Sessions, Sprint Planning Sessions, and Sprint Retrospectives
• Lead daily scrum calls for the OLM scrum team (Scrum Master Role)
• Using JIRA and Confluence to track and report all user story’s and defects through completion. Along with all documentation including the Retrospective results and requirements/ BRD
• Use Quickbase for team timesheet tracking and project metrics, along with providing project updates / status
• Provide weekly and monthly metrics reports (burndown charts, story point analysis, and budget performance) to the business leadership team along with the IT leadership team.

Confidential, Novi, MI

Senior Development Manager

Responsibilities:

• Using TFS (Team Foundation Server) and JIRA to track and report all user story’s through completion.
• Use Clarity for team timesheet review and reporting, along with providing project updates
• Lead daily scrum calls for two internal scrum teams (Scrum Master)
• Provide oversight, guidance, and direction the outsourced vendor projects
• Provide weekly and monthly metrics reports (burndown charts, story point analysis, and budget performance) to the business leadership team along with the IT leadership team.
• Lead the following regular sprint cadence meetings: Backlog Grooming Sessions, Sprint Planning Sessions, and Sprint Retrospectives.
• Also work with the BA’s regarding requirement completion (TRM document) prior to Dev team handoff, and the QA team for all testing responsibilities ( functional, performance, and integration testing)
• Work with the business and provided assistance during UAT - holding daily defect / resolution calls during UAT.

Confidential, Pontiac, MI

Customer Project / Program Manager IV

Responsibilities:

• Manage customer & internal project delivery - mobile application development for the VA (MAP2 program)
• Using JIRA &Wiki to as the Government tool of choice to document and track all project artifacts including BRD’s, Tech Docs (ICD, SDD, etc…), RSD, RTM, User Stories, NFR’s (Non Functional Requirements (e.g. 508 compliance)), along with defect management and remediation.
• Define / Analysis gathering - Lead discovery meetings with client and BA’s to define requirements
• Design - Lead client and Solution Architect discussions on final design - worked with Confidential team on wireframes and mockup’s to be later presented and reviewed with the VA Business Owners.
• Application Development (.net & Java) - Conduct daily calls (acting as Scrum Master) with team to direct progress (using Agile Scrum methodology). We use JIRA to track progress of user stories and linked
• Testing (Quality Manager and ALM) Unit, SIT, UAT, Field testing - JIRA tool used for tracking of defects and remediation. (Working with numerous Compliance Bodies within the VA to address issues and remediation of those issues identified in their testing and analysis phase.
• Provide weekly EVM reports with variance analysis comparing budget to completed story points. Reviewing team time sheets as well as plan vs actual story point completion.
• Deployment - Complete delivery by using defined checklist and resource rolls provided by the VA (completing numerous intake forms and other documentation)
• Provides leadership and direction to both internal and external global resources
• Provide leadership to 10 direct reports along with providing direction to another 30 remote team members supporting up to 4 separate projects (BA’s, Architects, SQA, Developers, Test team members, Scrum Masters, and training / documentation)
• Builds teamwork through inspired leadership and develops strong client relationships
• Strong communication skills - daily team briefings (Agile approach)
• Weekly progress / status meetings with client (reviewing issues / risks / CR’s)
• Consultant role that assists the client with design and development team with direction

Confidential, Auburn Hills, MI

Program Manager

Responsibilities:

• Delivering Application Development and Infrastructure & BI projects
• Led BI technology projects for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions regarding their business.
• Primary contact for Client regarding support of business goals in collaboration with senior management and stakeholders goals and objectives
• Provide direction for PM’s on consistent methodology and tools - scope, schedule, milestones, communication plans, project plans, stakeholder analysis, and deliverables
• Plan, create and track budgets at the project and program level. Proactively manage scope and change requests to ensure a projects successful completion
• Cultivate strong relationships with internal customer base, vendors, and other internal technical support personnel to provide strong project management services
• Delegate tasks and responsibilities to appropriate personnel
• Identify and resolve issues and conflicts within project teams
• Provide some leadership to less experienced team members for a multitude of banking projects (Fed Mandate / Swift Remittance, Check Fraud, e-Statements, Card Management, and Branch DVR replacement and software upgrade

Confidential, Troy, MI

Training & Operations Site Manager

Responsibilities:

• Created an energized, productive training environment through individualized motivation, and an emphasis on a quality customer experience, while reducing overall costs by eliminating waste and improving processes
• Owned budget & P&L for training center - met or exceeded budget expectations and revenue targets on a monthly basis
• Trained and developed personnel (staff of 15) to meet an ever changing market and technologies, while working with staff members to achieve personal growth objectives
• Developed long-lasting customer / student relationships by exceeding customer expectations

Confidential, Detroit, MI

PMO / Finance Manager

Responsibilities:

• Focused on leading App Development projects
• Responsible for financial analysis and reporting of all projects, along with financial / performance metric management
• Managed cross functional projects, providing project communication and business planning goals and objectives that were in line with stated company objectives
• Cultivate strong relationships with internal customer base, vendors, and other internal technical support personnel to provide strong project management services
• Plan, create and track budgets at the project and program level for the entire Confidential division
• Managed, monitored, and controlled our internal project management methodologies and processes

Project Manager

Confidential

Responsibilities:

• Deployed several projects on time and under budget, and in most cases exceeded customer expectations. Using established PMI project life cycle methodologies
• Created and managed a Supplier Cost Model - Customer and Operations Service Request process change resulting in over $7M in cost savings in 1 ½ years
• Developed a BPO (Business Process Outsourcing) due diligence process that greatly reduced business risk by conducting on-site vendor analysis prior to vendor selection
• Directed projects through all lifecycle phases

Confidential, Southfield, Mi

Project Manager

Responsibilities:

• Defined Project Scope, plan, and execution using PMI and SDP21 methodologies
• Owned financial analysis, reporting metrics, budget / forecasting, and P&L management
• Utilized SQL to provide business with data regarding cost cutting opportunities
• Developed staffing requirements, and hired and trained the personnel accordingly

Confidential, Southfield, MI

Senior Leadership Development Manager

Responsibilities:

• Provided leadership development and direction to the training facilitators
• Generated and maintained business relationships

Confidential

Supervisor

Responsibilities:

• Consistently met and exceeded revenue and budget targets
• Created one of the very few positive partnerships between Confidential and Confidential

Financial Analyst

Confidential

Responsibilities:

• Analyzed project costing using various cost model tools and applications
• Provided budget / forecast, and variance analysis for senior leadership

Confidential

Business Analyst

Responsibilities:

• Created and deployed a new Confidential inventory system (bar-coding assets)
• Coordinated the semi-annual corporate inventory audits