SUMMARY:

• A Proactive and performance driven project management professional with a record of increased responsibility.
• Customer focused with diverse industry experience including Healthcare, Banking, Finance Securities and insurance.
• Cross - functional communicate or easily interfaces with high-profile staff, vendors, and customers. Experience in implementing high Quality Software through effective Project Management, Process Improvement, Best Software Quality Practices and implementation of Best Practices.
• Excellent problem solving, leadership & interpersonal skills, negotiating skills and adapting to change.
• Able to make decisions independently and quickly.
• 17+ years of IT experience including Requirement analysis, Planning, design, development, Testing and change request management/Enhancement support, production implementation of software Systems.
• Export in Initiation, planning, Execution, Monitoring and Control and Closing of a project goals and objective while horning predetermined triple constraints.
• Good knowledge in Software Development Life Cycle - SDLC, Software Testing Life Cycle -STLC and Test Methodologies.
• Experienced in dealing Diversified Industry domains - Education, Banking, Finance Securities, Insurance (Policy Creation & Billing) and Healthcare (Plan/Product, Enrolments, Pharmacy Benefit Managers - PBMs, Plan and Benefit Setup and Claims processing).
• Experienced in Diversified Geographical Work conditions with Onshore Model, Onshore-Offshore Model and BOT - Build Operate and Transfer Model.
• Experienced in achieving project goals using the identified Key Performance Indicators .
• Expertise in Agile - SCRUM, V&V and Waterfall Test Methodologies and Operation Clarity using Lean Methodology.
• As an interface between the Product owner and team to make sure that, the team is well informed about the project status updates
• Efficiently managing complex project issues & risks through Risk Management Plan .
• Planning the Quality, perform Quality Assurance, Controlling Quality to meet customers’ quality needs.
• Established strong change control board to review & approve/reject the change requests.
• Experienced in Business/Functional requirements, Design, Development, schedule, Effort, Resource loading, Test Strategy/Plan and test cases creation.
• Interacted with project stakeholder and keep a track of project status using MPP and provide the status to senior management and executive leaders.
• Experienced in various products implementation.
• SAP - FSCD - Financial Services Collection & Disbursement for Farmers Billing processing.
• FINEOS implementation for Cigna group Claims Processing.
• Facets - Versions 5.1 and 5.2 for Healthcare Management.
• EZ Test claims processing of PBM application for CVS Client implementation.

TECHNICAL SKILLS:

Project Management & Management Methodologies: Waterfall, V & V model, Agile, Scrum and Microsoft project 2013.

Operating System: IBM-MVS - Multiple Virtual Storage, Windows Server 2008, Windows 8.1, Windows 10, Windows XP, MAC OS and UNIX.

Databases: DB2, IMS - DB, Oracle 10g/11i, Microsoft SQL Server 2012 and ODS - Tera Data.

Application Development Tools: Mainframe, COBOL, JCL, TSO, ISPF/PDF, QMF, VSAM, FileAID, IMS - DB FileAID, SPUFI, Changeman, Super C, SUPERTOOL, SAS, JAVA/J2EE, Java Script, HTML 5, Microsoft Visual Studio 2010/2013, .Net Framework 4.5, C# .Net, ASP .Net, IBM - Cognos, ETL Processing, Microsoft Project Plan and Office, Share Point, SFDC - Salesforce Dot Com, QTP, Selenium, Clear Quest, Quality Center, HP ALM - Application Lifecycle management, JIRA, Microsoft Test Manger 2013 and TFS Team Foundation Server.

PROFESSIONAL EXPERIENCE:

Confidential, Nashville, TN

Agile - Project Manager

Responsibilities:

• Successfully implementing delivery center using BOT operation Model
• Worked as an Agile - Scrum Project manager for the PBPS project.
• Worked with Business Analysts and identify the Billing statement layout for different clients.
• Managed the Development, Testing and Production Support team.
• Coordinated in Design, coding & testing of the billing statement generation for the clients.
• Estimate the schedule based on the defined project scope.
• Allocation of the project tasks and tracking them using Agile Scrum methodology.
• Participated in Grooming and Sprint Planning and Daily Scrum meeting.
• Prepare status/defect report and showcase to customer/senior management.

Confidential, Nashville, TN

Project Manager

Responsibilities:

• Managed Cognos report generation project for multiple contracts of Cigna Health Spring.
• Coordinated in coding, Design and testing of the Cognos report generation for the stakeholder.
• Estimate the schedule based on the defined project scope.
• Allocation of the project tasks and tracking them.
• Identify project risk and mitigation plan and implement them.
• Prepare status/defect report and showcase to customer/senior management.
• Conduct Functional Testing and present the Execution/Defect status to stakeholder.
• Conduct daily defect triage meeting with stakeholder and closure of defects.

Confidential, Irving, TX

Project Manager

Responsibilities:

• Managed different integration projects for each LOB for different client implementation.
• Prepared the Project Planning, Executing the project based on the plan, Monitoring and Controlling the project and closing the project in given schedules and budget.
• Coordinated in coding and testing of each functionality like Eligibility, Benefit, Clinical, Integrated Accumulators, Vendor and Customer Care Testing for CVS Clients.
• Estimate the schedule based on the defined project scope.
• Allocation of the project tasks and tracking them through SFDC.
• Resources planning, allocating tasks and monitoring the progress of the assigned tasks.
• Identify project risk and mitigation plan and implement them.
• Prepare status/defect report and showcase to customer/senior management.
• Conduct Integration Testing and present the Execution/Defect status to stakeholder.
• Conduct daily defect triage meeting with stakeholder and closure of defects.

Confidential, Meridian, ID

Project Manager

Responsibilities:

• Managed the coding and testing team for ICD-9 to ICD-10 migration project which includes testing of ICD-10 standards of the claims processing system in Facets through CTP - Claims Test Pro & DCE - Direct Claims Entry online system for different LOBs.
• Prepared the Project Planning, Executing the project based on the plan, Monitoring and Controlling the project and closing the project in given schedules and budget.
• Estimate the cost & schedule based on the defined project scope.
• Identify project risk and mitigation plan and implement them.
• Prepare status/defect report and showcase to customer/senior management.
• Conduct System Integration Testing, UAT and present the Execution/Defect status to stakeholder.
• Conduct daily defect triage meeting with stakeholder and closure of defects.

Confidential, El Dorado Hills, CA

Project Manager

Responsibilities:

• Managed the coding and testing team for Shield Advance project which includes verticals PMP - Pick My Plan, SMU - Sign Me Up, SMI - Solve My Issue, SMP - Select My Provider, EMH - Engage My Health, PMC - Pay My Claim and ED - Enterprise Data.
• Discussed with Customer & Business Analyst to understand their project needs and supported in preparing requirement document.
• Prepared the Project Planning, Executing the project based on the plan, Monitoring and Controlling the project and closing the project in given schedules and budget.
• Estimate the cost & schedule based on the defined project scope.
• Identify project risk and mitigation plan and implement them.
• Testing the enrollment process through salesforce.com.
• Co-ordinated with offshore team & make sure work is completed on time with quality.
• Prepared status/defect report and showcased to customer/senior management.
• Conducted System Integration Testing, UAT and End-To-End Testing and present the Execution/Defect status to stakeholder.
• Conducted daily defect triage meeting with stakeholder and closure of defects.
• Managed automation team and creation & execution test scripts using QTP .

Confidential, Downers Grove, IL

Project Manager

Responsibilities:

• Managed Group Claims Insurance project which includes ACom and Corporate applications MLR - Medical Loss Ratio.
• Estimate the cost and schedule based on the defined project scope.
• Reviewed the Test strategy, Test Plan and Test cases and obtaining the signoff from project stakeholders.
• Co-ordinated with offshore team & make sure work is completed on time with quality.
• Prepared status/defect report and showcased to customer/senior management.
• Performed quality audits to ensure that standards, procedures and methodologies are being followed.
• Guided & mentor the team and verify quality of product before delivery to customer.
• Interacted with senior management and provided the forecast on the revenue, profitability and utilization.
• People management and Resource planning.

Confidential, Philadelphia, PA

Project Manager

Responsibilities:

• Managed Group Claims Insurance project which includes six work streams Workbench, Financial Integration, Upgrade, Integration, Correspondence and Reporting.
• Discussed with Customer & Business Analyst to understand their project needs and supported in preparing requirement document.
• Prepared the Project Planning, Executing the project based on the plan, Monitoring and Controlling the project and closing the project in given schedules and budget
• Defined scope of project, Estimate cost & schedule.
• Presentation to clients on offshore capabilities.
• Identify project risk and mitigation plan and implement them.
• Resources planning, allocating tasks and monitoring the progress of the assigned tasks.
• Interacted with senior management and provided the forecast on the revenue, profitability and utilization.
• Conducted Functional Testing, Integration Testing, UAT and End-To-End Testing and present the Execution/Defect status to stakeholder.
• Conducted daily defect triage meeting with stakeholder and closure of defects.
• Managed automation team and creation & execution test scripts using QTP .

Confidential, Hartford, CT

Project Manager - Offshore

Responsibilities:

• Managed Plan Sponsor, Billing and Data Management - DMT, Channel Management, Network Provider domains and Production & Enhancement domains.
• Prepared the Project Planning, Executing the project based on the plan, Monitoring and Controlling the project and closing the project in given schedules and budget.
• Resources planning, allocating tasks and monitoring the progress of the assigned tasks.
• Ensuring Delivery Quality & Schedule adherence.
• Support and mentor team with domain and technical skills.
• Identify the Issues, risk and mitigate them on timely manner.
• Estimate the cost & schedule based on the defined project scope.
• Resources planning, allocating tasks and monitoring the progress of the assigned tasks.
• Tracked the Project status, Metrics and report them to stake holder.
• Maintaining the utilization and shift ratio for the project teams.
• Interacted with senior management and provided the forecast on the revenue, profitability and utilization.

Confidential, Piscataway, NJ

Project Engineer

Responsibilities:

• Prepared the Project Planning, Executing the project based on the plan, Monitoring and Controlling the project and closing the project in given schedules and budget.
• Resources planning, allocating tasks and monitoring the progress of the assigned tasks.
• Apprising the team members.
• Interacted with business analysts during the requirement walkthrough.
• Meeting with client at regular intervals to update the project progress and solutions to be adopted to solve the issues / concerns.
• Understanding the new Change Requests and assign them to the team.
• Prepared the Test Strategy / Test Plan based on the given requirement.
• Analysed the use cases, preparation and review test cases.
• Prepared the metrics and Test Result Summary reports.
• Conducted the System Testing Integration & Regression Testing and End to End Testing.
• Executed the test cases and reporting the defects.
• Prepared the Test metrics and Test Result Summary reports.

Confidential

Software Engineer

Responsibilities:

• Analysed the existing code.
• Mapped new requirements with existing system.
• Conducted Unit and System Testing.
• Submitted the code to the QMS with quality standard.
• Reported the project status project manager and client.
• Involved in Change Control.

Confidential

Software Engineer

Responsibilities:

• Analysed the existing code.
• Mapped new requirements with existing system.
• Conducted Unit and System Testing.
• Submitted the code to the QMS with quality standard.
• Reported the project status project manager and client.
• Involved in Change Control.