Sr Product Owner Resume

TECHNICAL SKILLS:

Cloud (PaaS, SaaS, IaaS) Platforms: Azure
Application/Database design
Application Software development (SDLC)
Multi - tiered application trouble shooting
Win 32/.Net Trouble shooting
Mediaroom Architecture
SQL Performance tuning (SQL Profiler)
Post mortem memory dump analysis
Application load testing script development & Basher implementation

PROFESSIONAL EXPERIENCE:

Confidential

Sr Product Owner

Responsibilities:

Develop & Maintain Vantage TV Product roadmap
Write Product brief/business case for roadmap features
Develop BRD’s in conjunction with cross functional teams
Write HLD’s and review with internal engineering teams
Work with 3PPs for Change request inclusion into software
Contribute to overall Video strategy with relation to CPE, 4K UHD, Services, etc…
Maintain vendor relationships from 3PP’s Netflix, Hulu, Music Choice Hardware OEMs, ect…
Drive Roadmap items thru engineering, test, and into production
Architect and implement hosting services for NTFL provisioning on Azure
Develop Netflix Provisioning system (Database SQL, Webservice C#, STB Mediaroom ADK)

Confidential

Software Architect/Developer

Responsibilities:

Design & Develop web site
Zero touch deployed Interactive Scoring system
Sub domain utilized for point & click Event creation
Full Stack development responsibilities
HTML, Java script, ASP.Net, C#, SQL
Architect deployment and hosting to Confidential
Migration to Confidential Azure for increased scalability

Confidential

Product Manager

Responsibilities:

Responsible for development of Mediaroom Server Roadmap
Development of Early adopter programs
Managed information flow between Engineering team and Field Teams
Own Customer relationship between engineering and 60 Operators around the world
Own/Enhance Change request grooming and prioritization processes

Confidential

Lead Solutions Architect

Responsibilities:

Provide Technical support to Sales Org (CU)
Implement cross functional team for acceleration of U-Verse 2.6 client into the field
Assist with move of existing Confidential contracts, and Purchase orders into Confidential systems
Track time for invoicing to Confidential
Transition Confidential partners to Confidential ASP’s

Confidential

Senior Solution Architect

Responsibilities:

Web service error & performance trouble shooting
Provide Technical support to Sales team
Build & Maintain scale test environment
Setup & Demo proposed features to ATT C-Level management
Trouble shoot Mediaroom server deployments
Manage customer Requirements and Lab Resources
Negotiate Services contracts with customers and write SOWs
Manage & Negotiate individual service contracts with 3PPs
Manage 3rd Party relationships with Partner.

Confidential

Senior Premier Field Engineer

Responsibilities:

Rapid onsite support of customer’s critical server application
Deployed to customer sites for Critical server outages
Root cause analysis with mitigations steps
.Net/Win 32 debug analysis training deliveries
SQL Server performance Tuning & blocking
Isolation & Triage of custom application issues across technology stack
Business development processes and tool development

Confidential

Solutions Architect

Responsibilities:

Deployment & trouble shooting Mediaroom (U-Verse) releases into the 3PP Lab
Develop upgrade strategy from Mediaroom 1.0 to 1.1
Mediaroom Scalability testing
MOP creation & Testing
Defect investigation and root cause analysis across technology stack

Confidential

Solution Integration Engineer

Responsibilities:

Escalations engineer supporting SQL, COM, COM+, IIS, Biz Talk, Share point, custom Applications
Onsite disaster customer support as needed (Server down, Blue screens, Application crashes, performance issues)
Customer application troubleshooting multi-tiered application issues and performance issues
Confidential course Training development and delivery (Win 32 debugging, .Net Debugging)

Confidential

Senior Consultant

Responsibilities:

Manage relationship with largest customers
Quantum Hard drives, Junior Achievement, El Paso county Sheriff’s office
Product Manage, Requirements, Development, testing, and project sign off

Confidential

Systems software engineer

Responsibilities:

Migration of mainframe (VAX) call center customer application to Windows GUI based application
Development of Friends & Family data collection tools
Creation of Friends & Family lead processing & Tracking

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