Document Specialist Consultant / Project Coordinator Resume Connecticut - Hire IT People

SUMMARY:

Excellent oral and written communication skills
Expert Level skills in Microsoft Excel, Access, Word, PowerPoint, and Outlook
Strong interpersonal skills
Ability to handle confidential and sensitive information with discretion
Absorb new concepts into business processes quickly
Ability to semi - automate analytics tools
Bilingual - English and Portuguese
Skilled Communicator MS Office Suite Expert Project Coordination
Detail Oriented Process Improvement Technically Savvy Presentation Development Confidentiality and discretion Data Compilation/Analysis

TECHNICAL SKILLS:

Microsoft Applications: Word, Excel, PowerPoint, Project, Outlook, Publisher, Access

Database Skills: Microsoft Access, SQL queries, ODBC

Analytics/Reporting: Tableau, GoodData, Crystal Reports

CRM applications: Salesforce.com administration

Financial and pricing tools: Quicken and QuickBooks Pro, Zilliant (Pricing tool)

Other Applications: Remedyforce, Questionmark Perception, Business Objects, Informatica, Visio

Data Integration: Plan, build, and execute data integration projects

PROFESSIONAL EXPERIENCE:

Document Specialist Consultant / Project Coordinator

Confidential, Connecticut

Responsibilities:

Provided transparency to management via various reports
Provided support to Senior Operations Supervisor tracking department deliverables
Coordinated ad hoc projects as necessary
Analyzed processes and ensure they are achieving the set goals and evaluated for efficiency
Document Specialist consultant
Developed Semi-automated processes/tools while adhering to company’s strict policies: Success measured by adoption of one of the processes by 2 sub-departments
Demonstrated and trained legal teams on use of the newly created tools
Worked with legal team to ensure document execution and document management processes were followed properly and timely

Confidential, Connecticut

Business Analyst

Responsibilities:

Development of business tools for forecasting and reporting.
Managed contracts, legal agreements and correspondence with clients, buyers, sellers, brokers and vendors
Designed marketing materials, managed mailing lists, and managed listings on various published websites

Confidential, Ridgefield, Connecticut

Responsibilities:

Computed and automated analytics of sales associates goals for compensation and bonus payments, as accounts often were transferred between sales agents, the goals needed to be re-calculated often to maintain fair compensation.
Worked as a liaison between users, management and developers, captured project deliverables, determine project goals, and evaluate necessity vs desired functionality.
Managed Salesforce.com administration, GoodData integration troubleshooting and customer contracts.
Developed data migration process for corporate acquisitions, collaborated with data migration teams and converted data into required specifications. Success Measured by process being noted and applied as standard for acquisitions.
Contributed in design, implementation and/or training of Salesforce.com, GoodData and Zilliant (pricing tool) projects, impacting companywide processes and business methods.
Incorporated disparate data sources into CRM from initial data loads to automated synchronization

Sales and Marketing Coordinator

Confidential, Connecticut

Responsibilities:

Developed a training management system.
Increased ISO training compliance from 25% to 99 % in three locations.
Elimination of un-necessary re-training due to unverified training completion.
Formulated new procedure to prevent non-conformances due to improperly written work instructions
Participated in external training and compliance audits. Assisted with development and execution of internal audits
Trained employees on Microsoft Office on a one to one basis
Acted as liaison for management during complex projects.
Assisted in coordination of domestic and international tradeshows and marketing materials.
Managed outside marketing vendor on website re-development production and testing of added features

Office Manager

Confidential, Connecticut

Responsibilities:

Responsible for office management, including all human resources, payroll, employee review and benefits management.
Developed and conducted computer software training classroom sessions for corporate employees
Provide new hire training as necessary
Create financial statements for operations such as budgeting, AP/AR, inventory, payroll, cash flow projections.
Scheduled best technician for each job by matching skills, availability, budget among other factors.
Managed a multi-industry service company for small business clients in the annuity/settlement services, medical, technical services, custom integration, and manufacturing industries. Increasing revenues by 200% and decreasing operating costs by 15% for one customer (Technical services field)
Provided Confidential for software implementation and training.
Managed IRS on tax audits and department of labor audits for clients.