SUMMARY:

• Successfully managed multiple projects at the same time upon completion to customer satisfaction.
• Worked with cross functional teams to provide deliverables to customers.
• Ensured that all deliverables meet quality standards.
• Provided necessary resources to ensure project completion.
• Managed project budgets from $200k - $14M
• Completed multiple projects successfully at a given time.

TECHNICAL SKILLS:

• Project/Program Management, Six Sigma, Network Administration, Desktop Support/ Deployment
• PMBOK Methodology, HIPAA Compliance, Sarbanes-Oxley, Risk Analysis, Earned Value Management, SDLC, Waterfall, Quality Assurance, Quality Control, Agile(Scrum)
• MS Office Suite, MS Project, MS Visio, HP ALM Quality Center, AT&T PRISM, Clarity,
• CA Agile (Rally) MS Windows, Active Directory, SCCM, Exchange, Sharepoint, Alturis
• Ghost Imaging

PROFESSIONAL EXPERIENCE:

Confidential, Monroe, Louisiana

Project Manager \ Scrum Master

RESPONSIBILITIES:

• Managed projects which consist of High Speed modem upgrades, Price promotions, and rate changes for the third largest telecommunications company in the United States.
• Presided over maintenance and investment projects ranging from $200k to over $14M.Provided Project Management support to Order Entry applications.
• Coordinated with other project teams to ensure dependent applications delivery.
• Provided over status meetings on the daily Sprint. Coordinated with team to determine what user stories can be done by development and QA during the sprint. Provided status reports to Delivery Manager.
• Performed kickoff meetings for customer requirements and expectations.
• Coordinated with project team to determine what work can be performed in the release.
• Assisted in managing the Product Backlog and monitoring the plan and task estimates. Involved in meetings for problem resolution. Involved in weekly Scrum of scrum meetings.
• Coordinated Sprint demo for client project acceptance. Presided over Go/No Go meetings to determine software deployment for release.
• Performed estimates to determine how much work it will take to complete the project for development and QA. Provided project codes for team charges.
• Used tools such as CA Agile to managed system test defects and HP Quality Center to manager UAT defects.

Confidential

Program Test Manager \ Project Manager

RESPONSIBILITIES:

• Managed the system testing and end-to-end testing phases for several projects within each program for VOIP, VPN, Wireless, and IPV6 software product releases and features for one of the largest telecommunication company.
• Ensured that no defects of upgraded new software releases and features will go into production. Managed the defect life cycle for resolution and Root Cause Analysis.
• Executed processes through AT&T ITUP Methodology. Worked with cross functional teams to ensure test cases are baselined and ready for execution.
• Presided over daily and weekly meetings for project status updates to internal and external stakeholders. Provided appropriate project resource funding.
• Worked with project stakeholders to ensure project completion and turnover.
• Worked with internal team for Risk Analysis and Assumptions. Created Excel and PowerPoint reports for senior management. Provided necessary resources to ensure project stay on track to completion.
• Used HP Quality Center to track defects.

Confidential, Austin, Texas

Information Technology Project Manager

RESPONSIBILITIES:

• Managed Information Technology projects and processes that comply with HIPAA standards and Clean Desk Policy for Medicaid eligibility and other state healthcare programs. Ensured that all Infrastructure deliverables comply with HIPAA standards.
• Worked with Network Administrators and Desktop Technicians to create and managed baseline projects.
• Coordinated weekly team meetings on status updates on projects.
• Project consists of supporting of Microsoft and Confidential products.
• Used MS Office Suite tools such as MS Project to track project status.
• Use tools such as MS Lynx, MS Outlook, and Active Directory for account creation and SCCM to perform software updates and releases.
• Managed Sharepoint files such as permissions and Object ID’s. Provided resources to ensure project completion

Confidential, Houston, Texas

Information Technology Project Analyst,

RESPONSIBILITIES:

• Were part of 5 member project team assisted in the $1M budget project for the implementation of imaging, configuration, and deployment of Panasonic CF-31 Toughbook to new employees of the Confidential
• Ensured that the laptops were imaged, tested, and deployed to various Nabors locations.
• Created project tasks and schedules for notebook deployment.
• Documented appropriate processes taken upon deployment. Performed Quality Assurance and Control through the deployment processes.

Confidential, Houston, Texas

Information Technology Project Manager

RESPONSIBILITIES:

• Managed the planning and execution of Information Technology Infrastructure Projects for the largest non-bank ATM operator.
• Ensured that Infrastructure project deliverables complied with SOX processes and procedures.
• Coordinated with desktop and systems administration group to ensure that the projects are executed and deadlines were met.
• Worked with Internal Audit on Information Technology processes and procedures through Active Directory. Provided status updates to CIO on projects.

Confidential, Houston, Texas

Information Technology Project Analyst

RESPONSIBILITIES:

• Was part of the 5 member project team in the implementation of coordinating and deployment of new Confidential and Confidential for the employees of one the largest Confidential .
• Ensured that all older DELL and Confidential were replaced based on hardware and software specifications. Supported MS Windows XP, MS Office 2003, VPN, Active Directory, Share Point, Altiris, Group Policy, and Ghost Imaging. Troubleshoot hardware and software issues.
• Performed Quality Assurance and Control through deployment processes.

Confidential, Houston, Texas

Project Manager

RESPONSIBILITIES:

• Was part of a 10 member project team performing hardware and software testing of new Alaris medical equipment for state supported Cancer Research Center.
• Ensured that all the medical equipment is tested to client specifications.
• Was involved in the planning, implementation, and closeout of the project life cycle.
• Worked with the Field Engineer to perform Quality Control and Assurance to ensure processes for testing is to customer specifications.

Confidential, Milwaukee, Wisconsin

Telecom Construction Project Manager

RESPONSIBILITIES:

• Involved in the planning and implementation of the migration of UMTS technology for the wireless telecommunications company in the Wisconsin market.
• Ensured that Cingular cellular sites are upgraded to client specifications and decommissioned based on leased agreements.
• Coordinated construction team with general contractor to install telecom shelters and antennas to RF specifications.
• Ordered materials and arranged scheduling for construction cutover.
• Provided status updates to regional manager. Performed Quality Assurance check to ensure that cellular site is up and running to client specifications.

Confidential, Houston, Texas

Information Technology Project Asset Manager

RESPONSIBILITIES:

• Was part of a 10 member project team managing a $3M budget of deployment of desktops and laptops for approximately 4000 employees for one of the largest Oil and Gas Exploration companies in the Houston area. Ensured that all new DELL notebooks are imaged, deployed and training provided to Exxon Mobil employees. Involved in the planning and implementation of the project life cycle.
• Assisted in the setup of deployment and decommissioning processes. Imaged machines from Windows NT to Windows XP environment.
• Presided over daily meetings to ensure that safety measures are enforced.
• Performed Quality Assurance and Control to assure the software is loaded, tested and configured properly.

Confidential, Houston, Texas

Information Technology Site Manager

RESPONSIBILITIES:

• Managed the Houston corporate Information Technology operations for the wireless Internet Company.
• Managed the administration and security of all Houston IT Infrastructure.
• Ordered IT products and services. Worked with Change Control Board on system changes and outages. Was responsible for creating IT budget for the Houston office.
• Involved in the full project life cycle of several projects. Used Visio to build out the server room design.

Confidential, Houston, Texas

Information Technology Project Analyst

RESPONSIBILITIES:

• Was part of a project team involved in the planning, implementation, and closeout in Token Ring to Ethernet network conversion migration for one of the largest midstream energy companies in America.
• Ensured that all the cabling, installation, and testing of Ethernet and removal of MAU equipment was completed to client specifications.