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Program Manager Resume

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Jersey City, Nj

SUMMARY:

  • 12 Years Program Management: Provided program leadership to global financial organizations to achieve their shared strategic goal thru teams of SMEs and Vendors. Programs have been global, occasional joint ventures, spanned multiple years, budgets up to $70 million, programs have ranged in size of over 20 working teams and teh involvement of 16 vendors simultaneously
  • 12 Years of Program Governance: Creation and management of teh Program Roadmap and ‘End State Operating Model’, creation of BRDs, creation and tracking of integrated project plans, program budgets resource, software, hardware, travel, PMO Office, etc., Rick, Issue and Change Management, implementation of multiple level status reporting processes, program reporting across various committees, mgt. of off shore resources, Relationship Management and Communication Strategy execution
  • 20 Years of Organizational Development Experience including Organization Transformation and process change management due to teh adoption of new technology
  • 20 Years of Application Development custom / COTS Experience including distributed applications wif web front - end, data warehouses, ETL/batch processing, GRID and reporting engines
  • 10 Years of Global Infrastructure Project Management Experience: Networks, Data Centers
  • Program Deliverables: Roadmap, current/future state modeling, dependency mgt., status reporting, artifact library mgt., budget reporting, lab testing of vendor deliverables
  • Managed client expectations and communications TEMPeffectively wif senior and "C" level executives
  • Demonstrated strong performance in prior roles, wif increasing levels of responsibilities and independence
  • IT Operational Risk Management, Stage Gate Audits, Application Vulnerability Scanning / Pen Tests / Identity and Access Management Assessments / Analysis / Risk Ranking / Remediation Experience in a Financial regulated environment
  • 25 Years of PM Methodology and Tools Training and Experience: SDLC, Agile, Waterfall, Six Sigma, MS Office Suite, PMOffice, OnePPM, JIRA, Rally, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Jersey City, NJ 

Program Manager

Responsibilities:

  • Program management of an internal Global RISK dashboard comprised of seven criteria categories.
  • Managed teh program’s migration to a new BI data warehouse and creation of a ‘Self Service Portal’.
  • Establish a new program governance structure. Lesioned wif senior management to gather requirements and provide development status updates.
  • Chaired teh program’s Steering Committee, presented monthly program status and managed teh program’s SME group and project’s development resources budget of $1 mm .
  • Completed Program RISK Audit and remediation of issues identified.
  • Utilized ‘Agile’ management methodology.

Confidential, NY

Senior Project Manager

Responsibilities:

  • Management of client software installation and configuration of Confidential Products for Global Financial Firms: Model Risk Management DFAST, CP&M CCAR, Office Analytics, Enterprise Guide and GIRD. Full SDLC utilizing Agile methodology.
  • DFAST Model building and lifecycle management for financial analytics to support a firm’s strategic goals.
  • Complete program governance: project plans, status reporting, dashboard creation, budget, issue, risk and change management.
  • Management of client stakeholder communications.

Confidential, NY

Senior Project Manager

Responsibilities:

  • Portfolio Project Management; Management of an enterprise wide Operational Risk Management portfolio of projects.
  • Creation of a single Enterprise wide process “Common Language”, Software product selection of an Enterprise Process Mapping Repository tool, Implementation of “Zavanta” (SOPs and Best practices) software package, Pre contract activities supporting teh “On Boarding” for MS “Office 365”. Supported teh creation of compliance management and reporting capability GRC, PRC, ORM, CCAR .
  • Working wifin teh PMO organization provided complete project governance working in a client facing delivery environment spanning project plan development, resource, budget, risk, change, vender management and process improvement.
  • Prepared and delivered project status reports to senior customer stakeholders.

Confidential, NY

Senior Project Manager

Responsibilities:

  • Custom foreign exchange trading application development desktop solutions for Investment Banks.
  • Project management for full SDLC initiatives from requirement definition, build, test and production release and post production support.
  • Complete project governance working in a client facing delivery environment spanning project plan development, resource, budget, risk, change, vender management and process improvement.
  • Preparation and delivery of project status to senior customer stakeholders.

Confidential, NY

PMO Senior Project Manager

Responsibilities:

  • me was hired to re-scope and close two ‘Carryover ’ programs in teh IT operational ‘Security & Control ’ area.
  • My responsibilities included management of teh re-scoping of teh two program portfolios, program reporting to teh Steering Committee and PMO (OnePPM, both project and program level), global infrastructure environment build deployments, application testing and deployment, archiving of project artifacts and teh handover to global operations of teh two platforms.
  • Agile / JIRA project management methodology was followed while working in a distributed global organization.

Confidential, NY

PMO Senior Project Manager

Responsibilities:

  • Managed a portfolio of projects dat created and released a new distributed global desktop web based Commodity Price Reporting (PRP-Price Reporting Platform) and Research Publishing (RTNP-Real Time News Publishing) platforms, teh build out of three global data centers to support teh new platform.
  • Teh publications are used by internal research analysts and sold to external clients.
  • Teh program created and migrated a feature rich desktop global enterprise application wif a web front end, database and data warehouse, ETL batch/processing, replication and reporting engine integrated into Platt ’ s legacy platforms wif teh supporting multiple data center infrastructure.
  • Agile development methodology was utilized to lead three development teams (on/off shore) from story creation, grooming, pointing, and establishment of team velocity, defect resolution, story acceptance and management reporting.
  • Working wifin a PMO organization me provided complete project portfolio governance including project schedules, management reporting, resource and vender management, cost accounting (actual vs. budget), issue and risk management reporting, developed and completed presentations to senior executive

Confidential, Christiana, DE

PMO Senior Project Manager

Responsibilities:

  • Managed an Agile application development group dat was responsible for teh set-up and deployment of a new mortgage loan application and processing platform.
  • This initiative was comprised of three work streams: Platform configuration and deployment (17 applications); Software development of 347 functional requirements; IT Risk and Compliance (SOX, Security)/ Application Vulnerability Scanning, Pen Testing, identity and access management assessment and remediation planning for teh 17 new applications on boarded.
  • A blended methodology including SDLC, Waterfall, Agile and SharePoint was utilized to management teh workload.
  • Major responsibilities spanned project plan development and maintenance, meeting facilitation, testing, Risk Reporting, Issue and Action Item management, cost accounting / budgets, status reporting and presentation to senior management and teh management of 5 Development Managers, 2 Project Managers and 53 Development (including offshore) resources in a matrix environment.

Confidential, Radnor, PA 

Program Manager

Responsibilities:

  • Provided program portfolio governance Agile, leader ship, direction and procedures including schedule, budget, status reporting, change, issue, risk, Site Commissioning and Disaster Recovery Testing, vendor management for teh completion of a pair of new data centers (IPT).
  • Resource allocation of project managers,
  • Schedule’s and task prioritization thru teh analysis of metrics and dashboards accurately reflect project status and provide ad-hoc reporting as needed to senior management and stakeholders.
  • Utilize agile project management methodology and SharePoint collaborative tool to manage teh SDLC processes.

Confidential, Hopewell, NJ 

PMO Senior Project Manager

Responsibilities:

  • Teh responsibilities of this role included definition of teh project intake process, project prioritization, schedule and financial governance (budgets over $10 million), establishment of project priorities, acquire resources, risk reporting, change, issue, test, release and vendor management in a highly complicated, fast paced business environment (combination of transition and BAU activities).
  • IT Risk Management (SOX, Security), application vulnerability scanning, Pen Testing, access and identity management audit and remediation.
  • me utilized strong organizational skills, project governance, coordinated and managed multiple groups of offshore resources (development and release activities), cost accounting - budgets, completed portfolio dashboard status reports and weekly senior management presentations (managing director level) and relationship management wif client service organizations to complete this program.
  • Risk reporting, benefit analysis and ranking were also completed for teh portfolio of projects.
  • me managed a large group of project managers in a matrix delivery model, used MS project, created share-point sites for project reporting and test result tracking.

Confidential, Princeton, NJ 

Product Development Program Manager

Responsibilities:

  • Hired to manage a product development program office (23 projects) dat created Internet Protocol Television (IPTV) for teh telephone industry ’ s third tier of operators.
  • Teh program was managed utilizing RUP / six sigma DAMIC standards and procedures.
  • Three identical versions of teh basic product were designed and built by three teams of global vendors (total number of vendors was sixteen).
  • me conducted daily meetings wif offshore Program Managers to ensure schedule adherence and problem resolution during teh product development phase.
  • My responsibilities included teh management of project schedules, detailed work plans, resource allocation, beta  sites launches, budget management ($70 million), dashboard status reports, customer liaison and vendor management. me served as teh escalation point for resolving cross-functional project issues.
  • Utilized business process management (BPM) for teh creation of a new field service organization (wifin SES) comprised of fifty-one positions.
  • Project Management and software development lifecycle methods and techniques (project change control, issues resolution, requirements management, analysis and design, programming/construction, testing and teh migration of applications into a production environment).
  • In additional to product development management teh scope of this role included teh creation of multiple laboratories (engineering, customer prototype, production), network creation, earth station infrastructure build out of programming ingestion and satellite uplink capability.
  • Teh Program staff was composed of nine Project Managers, eleven Project Leaders and vendor staff.
  • This product TEMPhas been sold to over seventy customers.

Confidential, King of Prussia, PA

PMO Senior Project Manager

Responsibilities:

  • Management of four B2B, B2C, E-commerce product development and application enhancement projects.
  • Activities included full SDLC project management governance, utilization of use case and Summit-D standards and procedure methodology, business analysis, budget ($1,023.145) and resource management, schedule management, client liaison, infrastructure build out (Budget $234,000), business intelligence data warehouse refresh and assembled dashboard project status reports for senior management.

Confidential, Fort Washington, PA

Manager

Responsibilities:

  • me was hired to manage teh R&D maintenance/break-fix program for new Cable Platform UI products .  
  • This position ’ s scope was management of new software product releases, configuration management and management of teh Field and Technical Services group.
  • Activities performed included; software release and configuration management, technical and field service for R&D products, management of multiple projects, prioritization, scheduling, resource allocation and full SDLC digital application development for complex integrated converged solution applications, including teh portal (Broadband & IP) user interface for new R&D product ’ s.
  • Teh coordination of multiple application deployments, alignment of maintenance windows between teh Company and external partners, all communications and coordination activities, deployment and cycle 0 plans, etc.  This covers both planned and unplanned outages. 
  • Provide overall "outage management" leadership, support and execution. 

Confidential, Philadelphia, PA

Program Manager

Responsibilities:

  • Managed a PMO initiative (for Hay Consulting Group) dat created a Global Web based survey creation methodology, business intelligence data warehouse and web reporting delivery (EAI), this improved repeatability and productivity in teh workflow process.
  • Activities included client liaison, full SDLC application development, use case methodology, conversion of existing modules, migration of existing databases business intelligence data warehouse development and risk management.
  • Business Processes Management (BPM) dat leveraged teh new suite of application’ s potential for new products and service offerings. Sales of $650K of professional services in 2003

Confidential, Wilmington, DE 

Senior Project Manager

Responsibilities:

  • Managed a custom application database and network integration development (AIS / EAI / B2B) project for mail package tracking (BearingPoint Consulting program management standards and procedures), to meet new postal
  • regulatory and strategic revenue goals of Confidential, utilizing mobile technology (Web WAN / WIFI) and bar coding.
  • Activities included application architecture, full SDLC development, infrastructure upgrade, client liaison, project plan, schedule, budget, change / risk management and ‘Proof of Concept ’ testing.
  • Teh scope of teh project handheld programming, bi-directional data synchronization for downloads to teh server, upload to teh handheld, handheld harvesting and integration wif fixed scanning devices and cradles. Technologies utilized: Oracle 9iA, Web Sphere, Windows 2000 & PC, VB, C#

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