SUMMARY

I am an accomplished and talented information technology executive with proven ability to successfully direct information technology, enterprise communications, business continuity and strategic planning. I have exceptional leadership ability in mapping technology initiatives to business objectives and plans. I have exceptional skills in leading corporate wide implementations. I have an excellent background in consulting, project management and business development, which produced excellent leadership, project management and problem solving skills.

• Project Management: IBM Project Manager, IBM Project Management Boot Camp
• Network: Point-to-Point, Frame Relay, ATM, MPLS, Token-Ring, Ethernet
• Protocol: TCP/IP, VTAM, BTAM
• Network Software: DNS, DHCP, Active Directory
• Network Hardware: Nortel Routers/Switches, HP Switches, CISCO Routers/Firewall
• Mainframe OS: DOS, DOS/VS, DOS/VSE, OS/VS1, SVS, MVS/SE, MVS/SE2, MVS/XA, VM, VM/SP, VM/XA, IBM AIX, OS/400
• Mainframe Hardware: IBM/360, IBM/370, IBM/3090, AS/400, AS/6000, AS/8000, AS/9000, AS/XL, RISC/6000, IBM iSeries, IBM pSeries
• PC OS: DOS, OS/2, Windows/NT, Windows/XP, Windows 2000, Windows 2003, Windows 2008, Windows 2008 R2
• PC Software: MS/SQL, MS/Project, MS/Office, MS/Exchange, Crystal Reports, Crystal Enterprise, BlackBerry Enterprise Server
• PC Hardware: DELL, HP and IBM (Laptops, Desktops, Servers)
• Programming Languages: Assembler, COBOL, PL/I, FORTRAN, CICS/COBOL/ASSEMBLER, Progress 4GL/ABL

Staff Development:

• Launched well-received program of professional development courses for all staff.
• Mentored and coached employees resulting in a 12% increase in productivity.

Contract Negotiation

• Signed and negotiated all contracts that related to voice and data communications.
• Signed and negotiated all software and hardware contracts.

Application Development and Extension

• Mapped Strategic I/T Plan to Business Plan to insure correct application direction.
• Architected applications such as Logistics Mileage and Payroll and then Institutional Food Menu Matrix System for dietary requirements.

January 2011 to June 2011
Confidential,Harahan, LA

• Develop and update project plans for the project Monitor and track project milestones and deliverables
• Maintain information validity and integrity
• Conferred with project personnel to identify and resolve problems
• Initiated, reviewed, and approved modifications to project plans
• Managed project execution to ensure adherence to budget, schedule, and scope
• Assigned duties, responsibilities, and spans of authority to project personnel
• Prepared project status reports by collecting, analyzing, and summarizing information and trends
• Scheduled and facilitated meetings related to the projects
• Negotiated with project stakeholders to obtain resources or materials

June 1995 to January 2011
Confidential,Metairie, LA

• Develop and update 5 year business/technical strategic plan
• Develop and interpret organizational goals, policies, and procedures
• Installation and Maintenance Blackberry Enterprise Server
• Keep business technologically sound while maintaining cost
• Develop computer information resources, providing for data security and control, strategic computing and disaster recovery
• Successfully executed disaster recovery plan during and after hurricane Katrina with no business interruption during or after the storm
• Evaluate the corporation\'s technology use and needs and recommend improvements, such as hardware and software upgrades
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements
• Assign and review the work of systems analysts, programmers, and other computer-related workers
• Review and approve all systems charts and programs prior to their implementation
• Purchase necessary equipment
• Control operational budget and expenditures
• Evaluate data processing proposals to assess project feasibility and requirements
• On the steering committee to prioritize projects as they related to business needs
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems
• Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines
• Recruit, hire, train and supervise staff, and participate in staffing decisions
• Prepare and review operational reports or project progress reports
• Provide users with technical support for computer problems
• Manage backup, security and user help systems
• Review project plans to plan and coordinate project activity

December 1986 to June 1995
Confidential,New Orleans, Louisiana

• Oversaw the technical aspects for customers in the Financial, Health and Higher Education Industries
• Lead the implementation of professional services for the New Orleans branch
• Lead branch in customer satisfaction 3 years running
• Performed Project Technical Audits
• Managed beta testing for major utility company on VM/XA
• Performed professional services to include MVS/XA upgrades and maintenance for a major financial institution
• Trained less experienced Systems Engineers in determining and understanding what customers were trying to accomplish
• Lead the installation of VSE/ESA for a major insurance company and university clinic
• Lead the installation of MVS/ESA for a major utility company
• Document design specifications, installation instructions, and other system-related information
• Communicate with staff or clients to understand specific system requirements
• Establish functional or system standards to ensure operational requirements, quality requirements, and
• design constraints are addressed
• Provide guidelines for implementing secure systems to customers or installation teams
• Direct the installation of operating systems, network or application software, or computer or network hardware
• Provide technical guidance or support for the development or troubleshooting of systems
• Configure servers to meet functional specifications
• Direct the analysis, development, and operation of complete computer systems
• Design and conduct hardware or software tests
• Monitor system operation to detect potential problems
• Identify system data, hardware, or software components required to meet user needs
• Train system users in system operation or maintenance
• Complete models and simulations, using manual or automated tools, to analyze or predict system performance under different operating conditions
• Communicate project information through presentations, technical reports or white papers
• Investigate system component suitability for specified purposes and make recommendations regarding component use
• Develop system engineering, software engineering, system integration, or distributed system architectures
• Develop or approve project plans, schedules, or budgets
• Verify stability, interoperability, portability, security, or scalability of system architecture
• Evaluate existing systems to determine effectiveness and suggest changes to meet organizational requirements
• Define and analyze objectives, scope, issues, or organizational impact of information systems
• Provide advice on project costs, design concepts, or design changes

Math/Science/Computer Programming

High School Diploma