SUMMARY:

• Senior Business Analyst, Project Manager (PMP certified), Team Leader.
• Experienced with various domains: ERP, CRM, Logistics, Finance, Insurance, Geographic Information, and Intelligence.
• Excellent presentation skills, strong relationships with clients, ability to provide solutions to business problems.
• Hands - on, results-oriented, delivery-driven individual requiring minimal guidance, demonstrated ability to quickly learn new platforms.
• Elicit requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
• Translate business requirements into functional specifications.
• Deliver supporting project artifacts including functional requirements, RACI matrix, use cases, user stories, business rules, and business process model.
• Proactively communicate and collaborate with team members, clients, and colleagues to analyze information, define and prioritize requirements, and evaluate potential solutions.
• Create training materials detailing SOP’s and systems usage.
• Conduct user training and provide user support.
• Identify, mediate, resolve and eliminate miscommunications between business and technical project team members and application vendors.
• Highly versed in various development methodologies, including waterfall and agile software development lifecycle.
• Develop project plans, project workflows and resource assignments.
• Maintain issue logs and circulate status reports.
• Strong User Interface design skills.

TECHNICAL PROFICENCIES:

• Proficient with Advanced SQL (analytical queries) in Oracle, SQL Server, Teradata
• In-Depth knowledge of SAP ECC (MM, PM), SAP CRM
• Experience with Esri's ArcGIS platform
• Proficient with MS Office applications: Excel, MS Project, Visio, Word, and PowerPoint
• JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Jersey City, NJ

PROJECT MANAGER

• Plan project milestones and timelines.
• Conduct daily scrum meetings with team.
• Circulate status reports.
• Ensure completion of projects in a timely manner and within the budget limits.

Confidential

SENIOR BUSINESS ANALYST, TECH LEAD

• Recommend AML scenarios that would be beneficial for client’s line of business.
• Facilitate business requirements workshops.
• Create design documents.
• Plan and execute of quality assurance (QA) and user acceptance testing (UAT).
• Perform Data Analysis in SQL for system tuning.
• Implement Suspicious Activity Monitoring and Risk Case Management software.
• Design ETL procedures.
• Manage software developer, collaborate with client's software team.

Confidential

SENIOR BUSINESS ANALYST

• Develop logic to detect Anti-Money Laundering scenarios using complex SQL.
• Tune Anti-Money Laundering scenarios using Data Analysis in Excel and Spotfire.
• SME for tuning methodology and technology.

Confidential

BUSINESS ANALYST AND SAP CRM SPECIALIST

• Facilitate requirements gathering workshops with stakeholders and client's IT personnel.
• Analyze and define functional specification of processes in Customer Support Portal.
• Create technical design documents.
• Perform SAP CRM customization.

Confidential

BUSINESS ANALYST AND SAP CRM CONSULTANT

• Analyze and define functional specification of insurance processes and customer relations processes.
• Create technical design documents.
• Perform SAP CRM customization.

Confidential

SENIOR BUSINESS ANALYST AND PROJECT MANAGER

• Manage team of business analysts, programmers and GIS (Geographic Information System).
• Manage scope and schedule through the application of planning, tracking, quality assurance, change control, and risk management.
• Communicate with internal and external stakeholders.
• Establish collaborative work relations with partners.
• Present project status to stakeholders and senior management
• Integrate Navy intelligence system with internal and external systems.
• Set goals, prioritize tasks and evaluate deliverables of subordinates.
• Assign tasks with respect to qualification level, train new Business Analyst.
• Manage QA and deliveries to production, prioritize change requests.
• Plan and manage deployment phases, activate IT teams, compose orientation materials and conduct user training sessions.
• Perform SAP CRM customization.
• Analyze and define functional specifications of Intelligence processes.
• Define new work procedures.
• Support users during drills to ensure proper technical and procedural use.

Confidential

GIS BUSINESS ANALYST

• Establish work procedures between GIS software development team and IT teams, Navy's geography specialists and Army's geographic content creators.
• Manage integration of GIS software with Intelligence system and Operations system.
• Define functional specification for user interface (UI) for geographic module.

Confidential

BUSINESS ANALYST AND SAP IMPLEMENTER

• Analyze and define functional specifications of complex processes in procurement and inventory management, plant maintenance, budget planning and human resources.
• Create design and development documentation.
• Customize SAP logistic modules (MM, PM), utilize modules HR and CO.
• Plan and execute data migration.
• Design interfaces to external systems (Ministry Of Defense ERP).
• Manage development tasks, perform code reviews.
• Plan and execute quality assurance (QA).
• Manage deployment of new work procedures and applications, create orientation materials, conduct users training sessions, and provide users support.